Herold Hotels

Not very good impression when arriving at the guesthouse

the room was very dirty and cold, internet and international TV didn't work

The owner was pleasant and the location was convenient. The setting was quite attractive. The whole place was a little messy and the jacuzzi was dirty.

The breakfast.the swimming pool. Bathroom.dinner.food for room service.

It was well situated for what i needed. Also the rooms were nice and spacious. I found the breakfast to be very expensive R135 for a fried egg and a cup of coffee!! Also the fact that there is no internet availability in the room is a bit of an inconvenience.

Location was great and staff were friendly and helpful Lots! It is not a 4 star hotel as advertised by any means. Breakfast was fine but do not eat in the restaurant in the evening as the food is inedible. No lifts so a porter is essential.

Our first impressions of the setting, the garden and even the cabin were good. It quickly bacame apparent that our accommodation was filthy. This was not obvious at first because of the absence of naturall light and, in the evening, of adequate artificial light. There was a thick layer of dust everywhere, though in some places it was obvious that dusting had been attempted in a perfunctory way. There were places where the filth had built up so much over a period that white electrical fittings were sticky grey. There were remains of dead beetles in the toilet area. The cabin was dark even on a sunny day and the lighting was totally inadequate. We will be writing to you separately about this.

Very friendly owners who really tried and succeeded in making yoiu feel at home