Herold hotels

Pros: Quaint and rustic. Very historical with beautiful views and absolute silence at night. The tea garden was a delight. The hosts were great and the place is very clean. The location was great it's about forty minutes away from George, Mossel bay and Oudshoorn.

Cons: Some kitchen appliances can be updated and added, but the hosts would be more than willing to accommodate your needs.

Pros: good location and view

Cons: nothing

Cons: Dogs allowed in neighbour room. Dog started to bark before 5am in the morning which is very disruptive. My advise to the owners, please try to be a bit friendly. If you own a guest farm or house you need to be friendly, at least smile during welcoming or when one have a discussion with one another. A guest farm or house is all about good hospitality which we did not experienced.

Pros: The space and the location

Cons: No tv or WiFi

Pros: Farm was situated half way between George and Oudtshoorn which was very convenient. Rooms were cleaned and tidied daily. Evening meal was very good.

Cons: Breakfast was good food but very limited for choice. No offer of alternatives to sliced bread. Bathroom in need of update. No hand rail in bath for shower and curtain very poor. Not suitable for anyone slightly disabled as only way up to property was via ten steps and no hand rail. We have been told the pool is being updated as no loungers and no paved walkway to the pool. WiFi in main house only which is unusual for accommodation these days

Pros: The owners Gerrit and Estelle made us very welcome and told us interesting stories about the history of the farm & the area. The surrounding area is absolutely stunning. We enjoyed the breakfast, lunch in the Tea Garden and a divine lamb dinner in the dining room on the Sunday evening. The outdoor swimming -pool has the most stunning view of the mountains.

Pros: Beautifull nature

Cons: The dinner was not the same as showed on the website.At dinner we already saw that the people next door will be a problem.We mention it and the host said they are young and enjoy their life....we must put cottonwool in our ears!!!!What????They with their commotion half past 3 this morning....We want our money back since we booked there the guest house said it is a quiet peacefull place and that is not what we got!!!They didnt even bother to just tell them there is peoole next door very very dissapointed.We pay to sleep over we didnt stay for free that we must be happy with whatever we get...

Cons: One evening after dinner, we found our room door wide open. No one could seem to tell me whether Kayak had charged my room or whether the hotel would charge my card. On checkout day, when we returned to the room to get our luggage after breakfast, the rom keys were already deactivated. We phoned for someone to come but no one did so I had to go to the lobby to get a new key. On the way to the lobby I asked the porters to send a golf cart to get our luggage and to get our car but this took a long time.

Pros: The reception staff the potter drivers the breakfast not forgetting the security the environment....

Cons: The cleaning staff weren't really doing the good job the bathroom glasses and mirrors looked like they were being wiped with wet towels and the first day the duvet cover had some stains .

Pros: Beautiful property.

Cons: Corona virus caused all restaurants etc to Close at 6 pm. Sad, but they had to do it.

Pros: The location is in a beautiful golf estate.

Cons: When we arrived, they refused to carry our bags stating that the service was no longer available. The hotel smelled of dust and the room of smoke. The tv and aircon in the room was not working. When we asked for help, the maintenance person told us the hotel was shut down. We found garden furniture inside the room with dust and bird poo. We were then moved to another room after which time they switched off our electricity in the early hours of the morning, around 6/7. They refused to cater for breakfast even though it was included in the room rate, stating that the hotel was shutting down. They gave us small packs. We were not informed of the hotel shutting down prior to ur stay and were treated rudely by the staff

Cons: Poor service at reception since book in Poor service from porters Poor service from room service Poor service at breakfast (unorganised)

Cons: Aircon did not work sufficiently Water was not hot Room service took very long and food was cold when it arrived - they did not however charge for it. Three plugs did not work in one of our rooms

Pros: Beautiful location and room with a view.

Cons: We communicated in several occasions if it was still safe to come to the Hotel amidst the COVID-19 outbreak (even phoning on The morning of our arrival and speaking to Brian) and were reassured that it was ‘business as usual’. The staff at Herolds Restaurant were clueless! Room service served in polystyrene boxes (how is that any more hygienic than a plate covered up with dome/cling film?). Lemon aioli was changed for slices of lemon. Preserves for ‘cheese platter’ swopped with apricot and strawberry jam. Checked in at 2:30pm, received a call from management at 6pm to tell us there is a confirmed case of Corona in the hotel. We can choose to leave or stay. We couldn’t leave as we were way above the legal limit for driving. Next morning they had the audacity to charge us for the one night and treat us like we were stupid when it comes to food! Seriously R180 for a ‘cheese platter’ served in a 15cm by 15cm polystyrene tub. Essentially made up of 1cm square blocks of 4 cheeses and cashew nuts and raisins... oh and jam? Also found check in cards from previous ‘occupants’ on shelf above tv. So how well did this room get cleaned before we arrived? Due to your selfish mismanagement of a serious matter I am now isolated and cannot see my kids or family for 14 days! Ridiculous!

Pros: Great experience - food was amazing and the staff were friendly, helpful and overall a delight! Will be back

Pros: Friendly staff. Feel very welcome.

Cons: Good and clean.

Pros: the view over the golf course is good, but a little way out of town. Need to drive to the resturants in town. Very few staying at hotel....a little soleless.

Cons: location and atmosphere

Pros: Great location, lovely older hotel, friendly & efficient staff

Cons: N/a

Pros: Room overlooking golf course

Pros: overlooking the golf course. it felt so peaceful

Pros: The staff were great and the room and food was fantastic.

Pros: Great hotel with super helpful staff. Thelma was brilliant in restaurant and Christo a gent in the bar.

Cons: All good

Pros: Beautiful property, very good golf facilities and attentive staff.

Cons: The food offering in La cantina and Monet is not 5 star, Henry Whites is 5 star.

Pros: Great facilities and amazing two golf courses

Cons: The Links golf Course has become completely Elitist and we were refused a Junior fee for my daughter to play ...its not in the spirit of the game of Golf.

Pros: Style, scenery, and luxury

Cons: Golf must be included in this very high rate, other ppl stayed at Fancourt with golf included other times. When I enquired about golf I was quoted a very high rate to play in addition of the room rate, one of the reasons I stayed at Fancourt was to play golf. Will only stay at Fancourt again if golf is included in the room rate, it used to be

Pros: Everything , especially the staff who couldn’t do enough to make you happy and comfortable

Cons: It’s a little out of the way but there is no need to leave really

Pros: Breakfast Buffet was lovely, with a good choice. Unfortunately such a beautiful location of a Hotel, and the breakfast room had no views. A Pity. Excellent Staff, and well groomed

Cons: Unfortunately the level of service in the breakfast room was not great. Not once asked for coffee. No one comes to the table. Had to always flag staff down for service. on both days sadly. Once they reached us they were brilliant.

Pros: Wonderful staff, nothing was too much trouble.

Cons: Nothing

Pros: This does not get any better! Best golf in the country combined with excellent restaurants, pools, walking tracks and a fantastic service.

Pros: The facilities and friendly staff

Pros: Amazing room, dining and spa! The staff were excellent!!!!

Pros: The Views & Location are Fantastic, the Restaurant & Bar are set at the end of the Hotel offering the views, service & staff are excellent

Pros: The location and the view were in the point, Everything was near to the hotel, the view is amazing and lovely. Very clean and nice

Cons: Everything was nice until night the crickets outside of my room were really loud noisy we couldn’t get sleep on the first night. The wi-Fi is is really slow :(

Pros: Very difficult because of corona virus. Had to leave early due to restaurant in hotel closed. Most restaurants in town closed so getting food was not easy. Will be great next time though.

Pros: The environment was quite and excellent. the location the staff was great. They have a great customer service

Pros: Staff friendly, and the garden looked nice (though it was cold when we were there).

Cons: Little bit dated and tired in places.

Pros: We enjoyed the comfortable bed, the room had a modern finish and did not seem outdated and as old as the building itself, we also enjoyed the breakfast variety.

Cons: The room we where in did not come with a bar fridge and it would have helped us, also the walls are very thin and the room is not very sound proof.

Pros: Location is good

Cons: Maintenance not a priority. Some lamps in the room didn't had light bulbs in and some on the outside of the building not working. No towels was put back in the room after cleaning the first morning, had to ask reception and was sorted out. Definitely not 4 star quality.

Pros: awesome location great facilities value for money terrific will definitely return

Cons: nothing

Pros: The hotel is an old world type hotel, staff hover over you to make sure you are okay, it has wide passages everywhere in the hotel, very central so could walk everywhere.

Cons: Mirrors in the bathrooms steam up , simple thing to fix.

Pros: Liked that the staff were friendly and we could walk to a place nearby to have dinner

Cons: Breakfast was disappointing.

Pros: Our rooms was quit far from everything, breakfast, pool, restuarant.

Pros: The hotel is in a great location within walking distance from very good restaurants and the beach. The breakfast was good and the staff was friendly.

Cons: I was given a small room close to a busy road at the back of the hotel, very far from the reception and parking bays, while the Hotel was very quiet with minimum occupation!! I complained and they moved me to a great room with a view. The bed was a bit hard for me.

Pros: Great location. Awesome breakfast. Superb room

Pros: Staff , Breakfast, general ambiance

Pros: Whilst the rooms are not the biggest they are clean and practical. The staff could not be more pleasant and helpful and are a great credit to the management of the hotel. Good secure parking and v good restaurants within easy walking distance.

Pros: Location

Cons: Room looks tired

Pros: Peaceful atmosphere.

Cons: Loadshedding: I know a was not your fault.

Pros: It was homely

Pros: Enjoyed location and glad you had a 'watering hole' opposite. Also enjoyed filter coffee in the morning. Appreciated the welcoming friendly management.

Pros: all good

Cons: nothing

Pros: The garden

Cons: There wasn’t anything that I did not like

Pros: More TV programs available including sport programs.

Cons: Environment

Pros: Everything!

Cons: Nothing!

Pros: Amazing location by the beach

Pros: Warm, welcoming and attentive host, fabulous staff, accommodation far exceeded our expectations. We’ll be back as soon and as often as possible!

Cons: Honestly, not a single complaint.

Pros: Beautiful room and house! Tim is a superb host. Breakfast was second to none on our trip!

Pros: Our room was much larger than expected and really liked being able to just walk out of the room, through the garden to to extensive beach. Very good restaurant within walking distance.

Pros: The very spacious duplex suite (Pebbles) and fantastic views from the terrace looking over the garden and the beach. Very nice breakfast and very friendly staff.

Pros: Perfect location. Easy to find. Beautiful views of the sea from our room . Great breakfast

Cons: A little dated in the bathroom

Pros: Excellent location, beautiful gardens, stunning sea views Staff very friendly and accommodating

Cons: Nothing at all

Pros: Just a marvellous stay in an exceptional location.

Cons: Could not be better

Pros: beautiful guest house. We had an amazing view from our bedroom and the breakfast was delightful !!

Pros: Good location and attractive, clean room with usual amenities. Staff friendly and helpful. Reasonable choice of breakfasts and certainly ample. Enjoyed stay.

Cons: Lack of signage from beach of steps back to property.

Pros: Perfect in every way

Pros: all of it

Cons: swimming pool only three sun beds and small for the size of the guest housegreat

Pros: Location and views are fantastic, easy walking distance to the beach and some spectacular sunsets/rises. local restaurants are good and easy to get to.

Cons: Nothing. Served a good breakfast in the morning, room was great no problems at all . would definitely stay again.

Pros: Location and views divine. Staff were extremely friendly and helpful and excellent breakfast choices.

Cons: Decor a little bit ‘tired’. Needed a bit of redecoration in bedrooms/bathrooms.

Pros: Lovely Position with beautiful views and beach, Really nice breakfast except I ordered the fruit and muesli and it was such a small portion as a breakfast option so you should be able to order something else with it.

Pros: This is definitely the location to stay at Wilderness. The hosts are extremely friendly and welcoming and we definitely recommend to book dinner with them. We traveled with three kids and they all loved this place. Very clean and a stunning view.

Cons: Nothing, all perfect!

Pros: Great little cottage. Great views and comfy bed

Cons: A bit dated for our taste. But we are all different. Lou and Denise are the most amazing hosts ever. Nothing is too much for them helped out with food when I was not feeling great and a big thank you. Denises banter with me was great

Pros: Very nice breakfast,nice view and very friendly landlords

Cons: To reach the house, you have to use some step stairs

Pros: Great Location with a superb view of the sea. Anything in safe walking distance, even yoga. But the best is the hosts Denise & Lou who will make your wilderness trip perfect .... eg with a yummy dinner.

Pros: Very Central B&B Mont Fleur to all Activities of Wilderness Nationpark

Pros: The owners were very friendly and proud of their accomodation.We were greeted warmly and given a superb meal on the evening of our arrival.Privacy was insured by the layout of the different rooms and cottages and the swimming pool was sparklingly clean and a hit with the younger guests

Cons: The weather was particularly hot and humid and the one free standing fan was unable to cool our room effectively

Pros: Lovely friendly staff, delicious breakfast, beautiful views of ocean. Very comfy spacious rooms

Cons: Laundry costs are extortionate- we were charged 350 rand (other guesthouses charged us 50 rand and 120 rand). Meals in house were nice for adults but expensive for the kids (charged 75 rand for a handful of plain spaghetti) Lots of steps leading up to the property

Pros: Warm welcome and lovely breakfast. Great recommendation and booking for dinner.

Pros: The owners were really great and helpful. The pool is nice as well, although it get´s shady "quite early" (about 2-3 hours before sundown). The rooms is equipped with everything one needs, but nothing fancy.

Cons: no "drink buffet" during breakfast. The sunbeds at the pool are terribly uncomfortable (& old as well). The room was, in general, just a tad bit "outdated" (it felt like stepping into a 30 year old past), even though everything was clean!

Pros: A very friendly warm welcome, nicely situated on a quiet road, with a pool, easy walk down to the beach, and close to an excellent restaurant, Girls on the Square. We’d highly recommend this for=an overnight or longer stay.

Pros: Location is the best

Pros: Comfortable bed, (once you’ve moved all the heavy bedding off, leather roll etc) Very clean, Location of guesthouse is great with main areas overlooking the beach with steps down with shower and extras to take on the beach and a well tended garden with loungers and maintained plunge pool.

Cons: We stayed 4 nights, we booked in October. Our balcony overlooked the car park, we felt access was too easy to our room , bonnet of car step up to balcony) so we couldn’t have the door open when the air con couldn’t be used. Our balcony room no. 3 (sea folly) was next to generator and bin area. The dogs didn’t like the noise of generator when there was a power cut and barked and barked. First morning woken up with bottles clattering and boxes being broken down for bin collection and washing down the yard. I felt like I was staying above a pub. Also each morning outside our room had staff (4) replenishing tea and biscuits out of the drawers which felt intrusive and while you were at breakfast they made bed etc before you’ve had a chance to put stuff away. I don’t agree with having to give the time you want breakfast (you’re on holiday) and saying what you want, eggs take minutes to cook and it’s only 5 rooms. Coffee machine not nice coffee, needs updating. Didn’t like the large table format to eat breakfast forcing conversation. Two small tables that would always be taken first in preference. It all felt very contrived and oppressive, they’re nice people but it feels so outdated with a pot of jam and a pen to send you on your way. We stayed at many guest houses on our trip really feels Xanadu is in a time warp. Just give me what I paid for because the mountain view was not our focus.

Pros: Fantastic setting right on the beach with beautiful views. Awesome hosts & staff. Really enjoyed the breakfast. Will definitely be back!!

Pros: The house is absolutely beautiful, throughout the house was relaxing music which made it feel very tranquil. The views throughout the whole house were insane and our balcony was so amazing. We enjoyed watching the stars at night, listening to the waves crashing. The breakfast was the best we've ever had, served by wonderful, friendly ladies. Thank you for having us!! We dream of returning one day!

Pros: Great facility and location with access to the beach and beautiful views. The hospitality of the staff and owners is beyond excellent.

Cons: Nothing.

Pros: I looked it up and found Xanadu meant paradise, quite a precise description. As we entered the villa we were welcomed by a striking view of soft sandy beach and undulating waves of the Indian Ocean. The interior is decorated with dark wood furniture and upholstered sofas, large impressive oil paintings of wild cats and sculptures. It feels like staying at a friend's five-star home rather than a hotel. We had a spot to ourselves for breakfast, facing the beach every morning. Friendly and accommodating staff, welcoming and sophisticated hosts. We thoroughly enjoyed this piece of paradise as a highlight of our Garden Route journey.

Pros: It’s amazing for couples

Cons: Nothing

Pros: The room were facing the sea

Cons: Because of de virus de hotel was empty and de breakfast was limited no buffet breakfast There was nothing wrong with the breakfast that was offered

Pros: I liked the convenience and the price

Cons: The staff weren’t very helpful and the facilities were a bit run down

Pros: Breakfast ok but expect a bit more

Cons: Fridge in the room

Pros: Front doors to reception were broken , as was the generator so blacks occurred . Room shoddy , no light by the bed . Fixtures in desperate need of repair . Little things like a tea spoon instead of a stick to stir coffee . I won’t be going back

Cons: Not maintained

Pros: Lovely big clean pool

Cons: Outdated fittings in room, steep walkway to the beach,

Pros: The location close to the beach

Cons: Very dated old fashion Staff needs to have a bit more customer service at reception if you are to attract foreign guests

Pros: Great views and friendly welcome.

Cons: Although breakfast is great, it would be good to have a choice on the warm breakfast before it is served so as not to waste food.

Pros: Nice and clean and very friendly

Cons: Need a fan in room Very hot at night

Pros: The house is very clean. It has a absolutely stunning, stunning views. Short walk to the beach. The architecture of the house is very straight, simple and modern but yet very functional. Very interesting. Haven’t seen a bathroom with ceiling openings for daylight in SA so far. Lots of nice features, cool. The manager is very helpful and friendly.

Cons: There is nothing not to like. It’s a perfect place for a relaxed beach holiday.

Pros: Our room in 10 Elf Beach House had a great view overlooking the coast and ocean. We could watch dolphins from the terrace and even from our bed. What a wonderful experience! The house and our room were super stylish, modern and very clean. Special thanks to Mariette, who was very kind & helpful and prepared us a delicious breakfast!

Cons: Nothing :)

Pros: Well maintained

Cons: Please put in some clothing hooks in the bathroom

Pros: The people and owner was friendly and very sincere. Waheeda accommodated us with late notification for breakfast. She was very concerned when our grandson was not well and assisted us greatly. Thank you Waheeda. Check-in was painless and quick. The breakfast was good both times. Staff was friendly and helpful

Cons: The carpet in the room should be replaced and if possible add a microwave and sink to the "kitchenette" Limited secured parking. Our stay was not longer in such a tranquil environment and beautiful place

Pros: Beautiful clean Balcony Suite with one of the best showers I’ve had on holiday. Great breakfast and staff go the extra mile to ensure you have a great stay.

Cons: Would be nice to have Sky News

Pros: As you know 1st impression is the last. When I entered the premises I was blown away. The room size was good, it was very clean. The owner is a wonderful person and even made a good breakfast for us. I will without a doubt suggest this place to anyone specially someone who’s looking for halal food as it was organised in a very quick way.

Pros: Rooms were very comfortable and nice tranquil feeling with the pool right in front of us. With just the 2 rooms at poolside, it feels very private. Breakfast was great, hostess really went the extra mile.

Cons: TV mount needs some adjustment but other than that, it was a really good stay, no complaints at all.

Pros: Found the exterior staircase a problem

Cons: Access to our room

Pros: The property is in a lovely area- it is very clean and well kept - rooms extremely comfortable and spacious-use of wider house areas are available. The hostess is friendly and helpful A very good experience- could have stayed longer! Thanks

Cons: Nothing

Pros: The guesthouse is located in a peaceful and tranquil area of George. The rooms were spotless and clean. The welcome from the host was warm and inviting. The breakfast was tasty and delicious.

Cons: None

Pros: The view from room 4 was amazing

Cons: The mattress was uncomfortable, toilet seat was loose.

Pros: The furniture is dated and needs replacing, possible installation of air conditioning in all units.

Cons: Dated furniture.

Pros: Fantastic views and feathered visitors to one balcony, Lovely pool and generous breakfasts,

Cons: There are so many stairs to climb to get anywhere! Definitely not ideal for a holiday. And the balcony's barriers have a gap that is too big to keep toddlers safe. I won't be going again. The coffee machine did not work during our stay! They gave us instant coffee instead. The aircon did not work during our stay - after bringing it to their attention, they merely brought a portable little zircon which we even had to set up ourselves.

Pros: Literally everything... The phrase hidden gem is overused. This place is for you if you want zero fuss, laid back but attentive service, phenomenal apartment/chalets with wonderful views of the ocean, going to sleep to the sound of the sea every night and a walk on the beach every morning... Enjoy...

Pros: The views and staff

Pros: What an amazing view! Woke up and had a panorama view of the ocean from my bed!

Cons: You need to take quite some stairs to get to your cottage and the restaurant. We didn’t mind, but it may be a problem for older people or people with young children.