The atmosphere was very relaxing, with a strong friendly feeling. We felt very much at home the moment we arrived. We felt that the room we were in, 156 although comfortable, could have done with refurbishment.. The shower was particularly bad. Bathroom needed up-dating.
Efficiency & friendlyness of personell. Facilities offered.
Its a total relaxing atmosphere and I will keep going back. Definatelly recommend it.
The feel, location and price The staff at the reception could not get the computer to work properly, - lovely, friendly people but need training
Hotel old and very dated - could do with some a refresh! Rooms were dated and dark!
The hotel is ideally and conveniently situated relative to the shopping and dining spots. It is just about the right distance from the busy highway but close enough to the beach. We loved the hotel's dining facilities and the staff were fantastic. The bathroom could do with a bit of a facelift, the wooden railing on the balcony is a safety hazard and the room was smelly from the previous occupants' smoking!!
Although the comfort of the rooms were good, the linen on the single beds are small and do not tuck in properly. The breakfast buffet is always good and the toasted chicken mayo of room service. The location of the TV - should rather be on tv shelf higher up on the wall. The flooring/carpets could be upgraded
This hotel was like staying in a coach station and it smelled of damp. Sadly, it must have been lovely in its day but now it is not. The evening meal was virtually inedible, however the omelette in the morning was pretty good - too bad we queued so long to get it that someone else took over our table and our tea was cleared.
Sea Paradise was just that. The highight was being able to sit up in bed and watch the waves from the blue Indian Ocean crashing onto golden sands and strolling along the beach straight from the house. The staff were very friendly and helpful, and it is a place we will long remember.
Great view, excellent fully breakfast served in friendly atmosphere, clean room, good to enjoy highlights on garden route in our case for a World Cup stop and for beach vacation
The view from our room was breathtaking, the beach beautiful. The new owners tried very hard to ensure stay was excellent.
brilliant location on the garden route by the sea a goal kick away. Please choose this location with Wilderness restarants five minutes walk away.
The location and friendlyness were great Christa was a pleasure to meet and full of good advice on where to go etc etc Not really a complaint but there should be some plac on the request form to state whether we would like a double bed or two single beds Also my perception is that the room looked bigger in the photo on the website Apart from these minor issues, no complaints
Beautiful setting, wonderful views. Friendly and helpful staff who were always prepared to assist you in any way they could. All in all a wonderful place to stay. We had been looking forward to taking the train from George to Knysna and were so sorry that the train does not run anymore. This is of course not the fault of the hotel.
the location was excelent although a little difficult to find but well worth it when you get there a beautiful spot
The location was very peaceful; the rooms were large and comfortable; the owners were very hospitable. The bathrooms could be modernised and upgraded.
Hildesheim is a hidden gem of a place. The location, while a little off the beaten track, is superb, the views are spectacular.We stayed in one of the garden rooms and it was spotlessly clean, luxuriously fitted out, and beautifully comfortable. We arrived a little later than expected and were caught out by the fact that it was quite a distance from the nearest eating places. Our hosts were most helpful and we ended up eating on our patio under a beautiful african sky with a tray of goodies provided by them. There is a superb pool for guests, and the nearby village of Hoekwil has a small shop with the basics available. Overall this was superb value for money. Television reception was poor, presumably due to the location, but who needs tv when the views provided by the setting are this good
The cottage and staff were excellent. Perfect for our adventure holiday. Great location and beautiful and tranquil scenery. No complaints perfect for what we needed.
The hosts were warm and caring, the breakfast was divine and the whole experience was very relaxing. The perfect stop over after a long drive.
One of the best Guesthouses we have ever stayed in South Africa. We visit SA twice a year since 15 years and this was just perfect! Modern and big rooms with many little details, extremely clean, nice garden. Very moderate rates (in Cape Town it would be double the price for a similar type of accom). Owners and staff couldn't have been more friendly and helpful. A big "Thank you" to everyone at the Cinnamon. We'll be back!
This hotel ticks all the boxes and was well above all our expectations for a 5* boutique hotel All other guests were of the same opinion. Excellent restaurant, great ambiance,décor and superb hosts.
Large rooms, owners very accomodating, food delicious in restaurant.
Fantastic Simply Fantastic! Gourmet Food, Excellent Accomodation, Best we've ever stayed at. Highly Recomend
Very relaxing and trusting owners. Food in the restaurant excellent none
The Japanese restaurant - excellent food and a truly professional chef. The view from the terrace. Air conditioner kept leaking water onto the carpet, I finally had to switch it off. No floor mat in the bathroom.
The food at the hotel was excellent.The rooms are really comfortable and cosy. We were there for 6 days - my husband played golf alot and I found enough to do nearby to keep me busy, Mall shopping, beach, restaurants and craft markets. no
The hotel has the most stunning views over the valley and mountains, and the food was fresh and good. The room was spacious. The staff seemed aloof and not approachable, and although the rooms were very clean, it seemed old and in need of loving care.
The hotel is set in beautiful setting with stunning views, has lovelly landscaped gardens and the hotel staff are very friendly, courteous and very helpful, which all went to making the stay a memorable one. No
not a lot poor reception , information, dinner menu not compatible with 4star hotel no hotel info. in room
The Central location of the Hotel, close to most places of interest The Hotel Staff, were not that friendly, and the food could be better, I would not say that it was a 4 star experience. Hotel was not baby friendly either, felt uncomfortable.
the rooms were comfortable and clean. the view over the hills from our room was beautiful and tranquil our only complaint is that there were no porters to help with our luggage. we had to battle with our suitcases along rather uneven brick paths.
Hotel very comfortable, clean and friendly. Nothing was lacking. Rooms very well equiped. Beautiful views and relaxed atmosphere.
I enjoyed the setting -surrounded by gardens.The room we had looked out onto the gardens & mountains in the distance.The gardens of the hotel were beautiful.Also, the food and service was excellent. I would definately return this hotel again. no.
The ocean view is amazing.
It is a fantastic place, we could not belive it when we arrived. the perfect beach location with very welcoming hosts, ready to assist in any matters.
Friendlyness of the owners, comfort, close to the beach, and the interior design is very beuatiful.
The hospitality, the ocean view, the comfort nothing
The hospitality and the views match the luxury surroundings
We have stayed in lots of different accomodations in our 5 weeks in sa This has to be by far the best.5 star LUXURY.with fantastic views.very friendly hosts. We had to leave after 2 nights there,would have loved to stay longer
this hotel was really wonderfull . the location fantastic . the veiw beutfull . and thanks for albert and his wife
Not a hotel, more like being a house guest in the owners home. The owners were superb hosts and the other guests were delightful company. The location was stunning and very well sign posted so easy to find. Not 'didn't like', but a suggestion. We had to travel for several hours from our previous location and so were going to arrive much later than the stated checkin time. I would have liked to have been able to telephone Xanadu owners and let them know, as a courtesy, that were were on our way. However, the booking confirmation print out didn't give a contact telephone number.
Website does not do justice to this luxury guesthouse, way beyond our expectations, by far the best place we stayed in South Africa. Next time we will request a sea view room. Restaurants were not walking distance in our opinion and no taxis; although Albert did offer to drive us to the restaurant and collect us when we were ready to return.
wonderful peaceful place. wonderful accommadation and a great breakfast.We will certainly return. Albert, Tersia and staff were all very very nice.We stayed for 4 nights in the Presidential Suite and loved it Nothing really
Scenary, wood cabin We stayed in the wood cabin,very nice. My parents stayed in the suite, the sheets were very dirty with stains on them, the shower are leaking onto the carpet.
Modern and contemporary accommodation and loved the massage shower and bath. The views from our room were also stunning. Easily the best accommodation we stayed in during our 4 week holiday in South Africa. The steep access to the Lodge.
Awesome view, good rooms, very good location Off-season feeling during Winter- staff had to go looking for a heater, did not know which room had a double bed.
Loved the location. The room with it's balcony overlooking the ocean is just beautiful. I think the room is too small, and the refrigerator too loud. I also expected a better breakfast. The pool were quite dirty and it didn't look anything like the advertised one. Our toiletries (bath wash) wasn't replenished the next day.
They upgraded us to a duplex suite
Very friendly and helpful manager, told us all we needed to know about local activities and restaurants N/A
The spacious accommodation It is not a hotel but an apartment without restaurant facilities, inconvenient when trying to contact reception as it is located out of the way and phone line was unreliable. Housekeeping was not up to standards.
Great place to relax, fantastic rooms and outstanding breakfast. Lovely wild life reserve nearby and great view of the beach. When we were there, there were dolphins galore to view. It is high up some 5 minutes from the beach We had a 2 bedroom suite, one bedroom was open plan with the lounge which was OK but was not ideal.
The location of the hotel was fantastic The servicing of the room was poor - items not replaced as used. The breakfast buffet & portion size was poor.
Staff very friendly The matresses in rooms need replacing ,you actually feel the springs.That is the reason why I cut my stay short.
Great location, very close to waterfront. Very friendly staff, nice gym. Rooms very simple, old bathroom.
The Hotel is quite run down. It needs maintenance to be done.
This had a great outlook over the beach, the breakfast was very good, there was plenty to eat. Staff where very friendly and helpful. The whole place needed a lick of paint and updating.
the magnificent ocean view from the window, proximity to the beach
Location and reasonable value for money Poor room mantainence and,lack of working iron
Closeness to the sea Construction noise before 8am until 21h40 /22h00
great view and access to sea, mattrasses and pillows were excellent breakfast - very small choice of eats for 4star
Being right on the beach and a lovely sea view The service was definately not what we expect from a 4 Star hotel
spa visit hotel is dated and maintenance and cleaning not up to standard. Breakfast staff not visible on floors- had to ask for milk for cereal and coffee. hot food cold (bacon)no milk/coffee creamer in rooms for coffee
The owner was pleasant and the location was convenient. The setting was quite attractive. The whole place was a little messy and the jacuzzi was dirty.
Friendliness of staff, especially Natasha. Location N.A.
The rooms were comfortable, clean and good value for money. It was an easy drive for us to go to KKNK with the bonus of driving through the passs everyday
The room was in a nice setting by the pool. Spacious and well equipped. Convenient location near N2 and George city centre. Room smelt and appeared to be damp (had rained heavily onto thatched room). Didn't feel very secure.
I liked the complete package of luxury, friendliness of the staff and the owner in a beautiful environment and in close proximity of several major attractions. Also liked the fact that it is close to all the shops! Really felt so at home and the surprise champagne breakfast on Christmas morning was such a wonderful surprise. Really felt at home and will most definitely return.
the room was very dirty and cold, internet and international TV didn't work
The lay-out of the rooms, pool and outside tables and chairs make it cosy yet private. Staff are friendly and helpfull. Decor should be "French" instead of the "Big Five".
Staff very friendly even though i arrived an hour and a half early. Manager/owner noel very welcoming even though he was busy.Would stay again.
Not very good impression when arriving at the guesthouse
The swimming pool. The breakfast choice was limited and changes not permitted. Also the rooms lacked a chair.
The hotel was good, the town of George isn't somewhere where I would stay again - it's not really for leisure travel.
Staff were helpful and welcoming. The position of the hotel is excellent, very central. Rooms were nicely furnished and comfortable. Nothing was too much trouble. Excellent value for money.
We had a nice and perfect stay.friendly people,lovely room,charming atmosphere,good value for money,very clean. more than i expected thank you!!
Good location at heart of town, and convenient for visiting the Garden Route. Good breakfasts. Friendly staff. Extremely cold bedroom, made worse by the sash window being ill fitting and the glass on the brink of falling out of the window frame. No action taken to get a joiner to fix it despite it being in dangerous condition. Owner seemed unconcerned at danger of injury to clients. Lack of razor power points in bedrooms/bathrooms.
the excellent service, welcome and breakfast
Friendly, helpful staff.
Great room Freindl staff
We stayed at Acorn for 1 night. The room and facilities were comfortable and the staff friendly and helpful.
left alone but always somebody on hand to help or to attend to a request.
Quite, clean ,neat, central, good looking not anything we can think of!
Although we had problems with a broken windon in our room at the outset, Udi the owner put it right personally. He moved us to a much larger unit at no extra expense. We had a family celebration at the wonderful restuarant and everyone commented on the prompt service and excellent food. Nothing is too much trouble for the owner here and we would recommend the Alpine Inn unreservedly.
Only overnighted on business so didnt utilise much. Room was very good, and the restaurant food was excellent. Very nice setting
Very comfortable and ideal for business trip in George. Central for Garden Route. Excellent value for money
Great ambience, excellent manager always on hand, very friendly and helpful. Also lovely garden.
good breakfasts-great coffee we booked under the impression that there was an attached restaurant-there was but it was shut,+there were no others in the nearby vicinity.
Loved the lodge. Very nice stylish rooms and fantastic view to wake up to. Massage was lovley too.
A lovely quaint hotel/villa type accomodation. Was perfect stop off for our few nights in Wilderness on our honeymoon.
Beautiful views over lake, very serene and peaceful. Very nice room and bathroom. Think their towels could be cleaner/better quality. There were no robes in the rooms either, and when I went to fill the bathtub with water, the hot water dribbled out, so filling it wold have taken forever.
well appointed and staff made you feel very welcome. enjoyed breakfast outside and the staff only too happy to change seating to suit the weather conditions.
We enjoyed our stay. We were treated well, enjoyed the breakfast the beautiful surroundings and rooms.
Fantastic location, staff were really helpful and friendly and made our stay very special. Breakfast was lovely especially sitting outside with the view of the lake