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Swimming pool, view from hotel windows, personnel.
Expensive, given the quality offered
see under point 1
Very nice room. Excellent restaurant. Pleasant and helpful staff. 9 Euro charge for internet access. Other hotels offer free internet.
Nothing! the hotel is a total has been and personnel and accomodations are the worst I've ever seen in a so called "Grand Hotel" Everyting dates to the late fifties at best. I reserved a suite / apparement with double bed, their best room..., they gave me two single beds and no possibility to arrange anything else. I planned a wellness weekend, I left the hotel at 7.15am disgusted and 200€ poorer to head home. The remains of room service from the yesterday's late afternoon "service" was still stacked in the corridor smelling and looking badly... Great management!!! A total rip off!!!
Friendly staff Far from a 4 star level - rather a low 3 star. The hotel needs urgently an interior refreshment. Breakfast was really basic.
Very friendly personnel. Nice location. Good food The room smelled quite strongly to cleaning products. But when I told the receptionist about it, they reacted very good and told me they will investigate it and take action.
Yes, especially when had a room quite early in the morning (just arrived from USA, 6 am at Frankfurt Airport) and had a good chance to have few hour sleep before visiting in Cologne. Nothing to complain.
very good !!
I spent just a night. The room was very comfortable and quiet
The hotel has a lot of Charm The hotel management
Very friendly staff and great food (breakfast and meals) As a business traveller I like to have wifi but some evenings I was unable to connect to it.
Friendly staff, good food. Did unfortunately not get the possibility to test the swimming pool and spa facilities due to massive traffic jam...
I felt welcomed from the very beginning, the lady at the desk was gentle and professional. The room was ample and confortable, a bathtuub was available which I always like. Nice TV set. Very good breakfast I am really struggling to find something negative from this place, yes probably the restaurant was a bit expensive and I decided not to use it
The hotel was ok...but The staff was not friendly at all. We were a total of 6 people and on Jan. 1St. (New Year's Day) when we tried to use the facilities for dinner, we were informed that everything was closed and that we needed to go out if we wanted to eat. This was quite a surprise because we were there with children and we were not informed in advanced about this, we could not believe this from a 4 star hotel!...TOO Bad!
the friendliness of the personnel the noise of the traffic around the hotel, rooms overheated , no airco
The hotel was excellent. Very clean, friendly staff, great location. Paying for the hotel car park per day of our stay!!
I keep returning to this hotel whenever my business brings me to Ludenscheid - and I always love the stay. Lovely clean rooms (especially the Comfort ones), excellent restaurant, staff are great, free internet and parking - so all in all greatvalue too.
Very nice hotel in avery nice place. When I arrived there was snow everywere, but the streets were clean. Got a room of about 70 sq meters for 55 Eu! Free internet.
The breakfast was very good. The main room to eat is not inviting to dine (to small and to poor)
Perfect service, very nice neighbourhood, comfortable room and... very low price in relation to the hotel standard! Windows are difficult to open and close.
Excellent value for money - especially the Comfort rooms. Highly recommended if you are in the Ludenscheid area. Also great restaurant, lovely breakfast, free internet and fin staff.
Clean. Understated but stylish. Hassle free. Not enough parking spaces when the hotel is full.
Simply perfect for the money, and even more! Something so refreshing, different, well designed - a real surprise for this segment of 3-4 star hotels.
Staff were pleasant, friendly and helpful, spoke some English and the signs/literature were bilingual, helpful to a man with German as rusty as mine! They seemed genuinely pleased to see us and happy to help, truly old-school German behaviour. Nothing, everything was good to great!
because we had the suite it was extra comfortable the noise because of the party
The rooms are newly decorated with style, very confortable and spacious
Quiet, perfect setting Internet was not for free. In the description there would be free access to internet, but that is not true. It is free access to a provider. Ok, I was offered a coupon but that is probably limited in time or money. I simply don't want all these doings. Free internet should be free.
Nice and cousy hotel. Not really close to the center, but very comfortable. Staff is polite and available. Prices could be lower, considering the location of the hotel
Quiet, clean, well treated No free internet
I made a mistake with the booking, booking I though two people for two days Wed/Thu and later again 2 people for a further 2 days but only booked the mon leaving us both in germany with nowhere on the tue they were pretty full but managed to accomodate us for the whole week in the same rooms. Plus one night needed internet access for a couple of hours for business and no access in my room they managed to get me access to a room that did for a couple of hours.
The staff was very helpful and courteous, the breakfast is prepared very well daily and the restaurant is very delicious for an evening meal. Its a very nice and clean hotel with gorgeous views of the countryside within a short drive.
it is a good bussiness hotel, wireless internet for a good price, good food, nice rooms
good rooms, good food, good price. nice restaurant with fair prices for food and beverages the internet is wireless with fair prices, but the reception in the room is poor! the acces point was right next to my room but i had to sit near the door to get good reception!