Reviews for Hertz in Kenner
- All reviews 100%
Mar 12 2017
Pros: nice, brand new car with get up and plenty o' space. in and out were extremely smootha nd simple.
Cons: the car was picked up after mardi gras and there were feathers and an alcoholic beverage in the car; i,e. it had not been cleaned out!
Feb 19 2017
One extra day cost $134
Cons: Hertz booked me at a location that no longer did rentals, and I'd taken an Uber, so I had to pay to get to another Hertz location. "Sorry, the website needs updating" they say. Luckily, they honored the rate and had a car for me - a Kia Soul that got terrible gas mileage for such a small car. My flight back was cancelled due to weather. Hertz charged me about $134 for that one extra day, rather than the $25/day rate I had for 10 days. Then, for going on ONE lousy toll road, I get whacked $24.95 on my credit card. I will avoid Hertz in the future after this experience!
Jan 12 2017
Cons: they did not have a car for me. I was sent to a body shop that was not even open, I was then sent to a car dealership (with a conf number) that also did not have any cars. I was then sent back to the airport to get my van but the price went from $900 to $1600
Jan 9 2017
Courtney at the Hertz at MSY is the Best!
Pros: Courtney at the Hertz based at the New Orleans rental center is amazing! When we booked with Kayak, we were sent to a body shop that only rents cars to clients if their car was in an accident. We went to the Hertz at the airport to sort it out and Courtney made the process simple and straightforward. She offered such an incredible customer service. We will continue to book with Hertz thanks to her!