Book Hertz car rentals at Playa Del Carmen Airport

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Wonderful

5837

Very good

2142

Good

461

Okay

1613

Fair

432

Mediocre

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pick up the carwrong location

car was cleangreat experience

car availablecustomer service

rented a carnever rent

friendly staffcredit card

pick up and dropcar was dirty

location was closed

2.0

Bad bad bad I will never order a rent car from hertz never again !!!Reviewed Sep 11 2024

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8.0

The pick up was easy, clear and fast. Once in garage my vehicle was showing a signal light issue but the team was able to gave me another vehicle fast and gave me even 10% discount. Drop off was the same easy and Fast. The entire staff in pick up and drop off were very polite and professional.Reviewed Sep 10 2024

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10.0

Pickup was great, car was excellent. Staff was very helpful in giving directions and getting cab service. Car return was somewhat confusing trying to find the return area.Reviewed Sep 10 2024

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10.0

They took great care of us. The representatives went above and beyond helping us fix a mistake we made when booking our rental and definitely saved the first day of our vacation!Reviewed Sep 9 2024

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10.0

Pick up at 12: Am was good and fast. Wanted to try out the car it was new to the market so I got that and it had the leg room I needed. On my return it was an older woman who did her best and because I had a foot protector asked if I needed a ride to the airport. I took the shuttle but she really cared and had already asked. Car was clean and in great shape.Reviewed Sep 9 2024

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4.0

Long waiting at the beginning, car wasn’t prepared, quite expensive but I had no other choice. Drop off terrible and I still have no deposit back (2 days). At least car was OK.Reviewed Sep 9 2024

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2.0

They wouldn't let me rent the car at all! The Kayak site said there would be a fee for those under 25 and mentioned nothing about a 21+ requirement. I was carless and late to one of my appointmentsReviewed Sep 9 2024

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10.0

Only two agents when we arrived and there was a long line, otherwise great.Reviewed Sep 8 2024

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6.0

Picked up the first rental car on my lunch break and while on the way I noticed a massive vibration under acceleration at highway speeds. I had to make another trip back to the rental location and fill that car up with gas so I could pick up another one. The second one was nicer and the lady that helped me was amazing. While the second vehicle was nicer the roof leaked on me every day that it rained (4 out of 5 days). My left shoulder was constantly getting wet as a result. I was not happy about that and no one offered to do anything about it when I dropped it off so overall it was just ok almost a thumbs down.Reviewed Sep 8 2024

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2.0

everything was amazing and flowed smoothly at first, i payed one upfront fee through kayak which was a good price. when i came to pick up the car, the clerk said i need to pay an extra "3rd party liability" insurance (even though i had cc insurance), that came out to an extra 14$ a day, plus tax. but the cherry on top is that hertz took an extra 17% from what i paid to kayak because they didnt want to pay the taxes off the top. im sure this is all in the contract but it is pretty messed up to now be paying more than double what i originally rented the car for. DO NOT RENT A CAR IN ISRAEL THROUGH KAYAK.Reviewed Sep 7 2024

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2.0

I never rented the vehicle. Hertz would not allow me to rent the vehicle due to me not having a credit card. I would like my refund back ASAPReviewed Sep 7 2024

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2.0

We booked a small car, Opel Corsa or similar and they had a Corsa in the lot and two Lacia Yipsilon but they gave us a crossover vehicle called DR which was very large and extremely slow which made going up and down hulls practically dangerous as the car barely made it. For paying so much and not getting anything close to what we ordered felt lile we got a bait and switch from the company. Upon return of the vehicle the office was closed so there was no one to explain this to. Ended up being charged over $200 for less than 24 hours for a vehicle that nearly got us into an accident due to its poor functionality.Reviewed Sep 7 2024

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• How much does it cost to rent a car from Hertz at Playa Del Carmen Airport?

  On average a rental car from Hertz at Playa Del Carmen Airport costs $23 per day.

• Where can I find Hertz car rentals at Playa Del Carmen Airport?

  Playa Del Carmen is the closest Hertz rental location to Playa Del Carmen Airport. The telephone number for this location is +52 800 709 5000.

• Does Hertz offer shuttle or airport pick-up services from Playa Del Carmen Airport (PCM)?

  No (According to our data)