Reviews for Hertz in West Sacramento
- All reviews 100%
Aug 19 2016
Pros: Hertz at the Sacrament Airport was wonderful and got us out of a mess created by Kayak.
Cons: Nothing, you botched our reservation completely and I do not know if I will ever book with you again and will tell everybody I know what you did to us. You embarrassed me and I ended up being charged a hundred dollars more because of your mess up! I will also share this with the BBB. What you did was i asked for a reservation for a car pick up at the Sacrament International Airport and when I went to pick it up the reservation you gave me was in West Sacrament, 20 miles from the airport. How do you think we could get their without a car? We ended up having to make a new reservation at the Hertz counter at the airport for an addition $100. THanks for nothing.
May 3 2016
They did not have my reservations at the Sacrame
Pros: The car was fine it was same package as we agreed on but it just cost more money
Cons: That I had to pay more money than we agreed on
Apr 20 2016
Nice and easy
Pros: Everything was quick and easy when we picked up/dropped off the mini van. We used a debit card and they accepted it with two forms of identification.
Cons: I didn't like that the name on the reservation had to use their own credit/debit card. I had to transfer money to my husband's account so that he could give them his card.