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Luxury, food. This was our 4th visit.
Helpfulness of some of the staff Quality of food
All of it No hot water at 0700 in the morning!!
Close to motorway - a gentile hotel which serves good food and takes dogs
choice of restaurants, good food, nice rooms, friendly staff, convenience for channel a touch on the pricey side
The hotel is very convenient and very comfortable The food is expensive
The location is particularly good for exploring the surrounding area including the WW1 Battlefields and also a convenient stopover for the Channel ports and Eurotunnel. The staff were friendly and efficient and our room and bathroom were beautifully warm! There really wasn't anything I didn't like.
Beautiful settings. Charming rooms and grounds. Great restaurant and No irons available in room though staff ironed my clothes instead (no charge)
We have stayed many times because of its excellent location when travelling through France. The Brasserie restaurant is good, the bar is pleasant to relax in. Prices are not cheap but for the pleasure of staying in a lovely building, it is worth it. Staff are well trained and very pleasant.
We have previously stayed at this hotel, on and off since 1986 and each time it is better No fresh flowers and a complimentary bottle of mineral water and a small fruit bowl would be welcomed
Good welcome from male staff.Other staff ordered taxi for us ok. The lack of any chair in the room or desk facility.I Pointed this out to staff.The room had a small stool which was completely useless.Hotel has wifi but nowhere in room,other than the bed for using laptop !
Large comfortable bed. Great shower. Staff spoke English which is useful if your French isn't very good. Air con in bedrooms. Easy to get to. None really.
Convenient stopover location. Practical. Light and pleasant. Secure car park No English language tv channel
Comfortable modern room with good shower and separate toilet, Car park has electric gates which are closed through the night, The staff very helpful and spoke English Had problems finding as sat nav would not find it, But found gps. taken from the "Guide Inter - Hotel" GPS.Lat.N50.491111* / Long. e2.5750*
The price we paid was very good - if you get a great deal on the price then its worth while. There are lots of places to eat late at night at the hotel. Finding the hotel is a nightmare as the address given is miles from where the satnav takes you - locals told me loads of guests have this problem. The main problems are - the night porter seems to spend more time out the back smoking which means there is a wait if you want something. Other guests smoke in their rooms and the smoke pervades the gets out into the corridoors and your room.
Friendly staff. Immaculate rooms. Good breakfast
The rooms were well designed with large and comfortable beds with good linen. The breakfast was copious with excellent coffee and hot drinks.
Good no frills hotel ideal for a stop over Located on the edge of an out of town retail complex, and was very quiet at night. Helpful staff at reception and a modern styled room which was clean and comfortable
Comfortable modern room with good shower and separate toilet, nice restaurant next to McDonald and it get very busy so go early Dogs in restaurant!!! and Smoking in the rooms!!!
A simple, chain hotel that maintains high standards of cleanliness and service. The place is rather hard to find and the road it's on isn't in many GPS mapsets - Look for the retail park on the Bethune road and you'll find it.
Hotel and grounds good Breakfast for which there was an additional charge of 12 euros per person was not up to the standard of other Best Western Hotels breakasts. Some of the plates /dishes were empty or had very little in them.
The attached restaurant was exceptional. None
We reiieved a very warm welcome from all the staff; in reception,the Le Vasco restaurant and at breakfast in the morning
Very clean and comfortable for an overnight stay and convenient to the Channel tunnel and ports. Cost of buffet breakfast @ 12 euros per person seemed excessive
Staff were not only polite but extremely friendly and pleasant. The Chateau and its restaurants were a delight No tea/coffee making facilities in room
The quality of the staff, the bedroom and the restaurant Nothing
Efficient, well-organised hotel. None really.
noise from ventilation system in "Charme" rooms. Motor runs all night
excellent stopover near the A26 no - everything was fine
Clean, well run. Rather corporate feel. Lacking a personal touch.
The room was spacious, clean and tidy. At the back there was a shed in which to lock my bicycle. There are several restaurants nearby. My booking was for a Monday night. This is the one day of the week when the restaurant on the ground floor is closed, and there was no member of staff on the premises to receive arriving guests and issue room keys. If you have booked to arrive on a Monday you will need to telephone the number displayed on the door, and may then have to wait for some time before someone comes along to the hotel to let you in.
The staff were extremely helpful and clear about how to manage our stay.
room clean and pleasant breakfast basic
Friendly and helpful staff. Modern, clean and tidy accommodation and facilities.
The rooms were clean and tidy. The shower was hot The restaurant was closed on a Saturday night this was disappointing
clean modern rooms Security outside the hotel
Comfortable and quiet room. Not the hotel's fault but the chef was ill. A pity as the menu looked inviting.
Silence, proprete, gentillesse du personnel
The hotel was very stylish as in the photographs, very tastefully decorated and really worthy of a higher rating. The bedroom, though small was clean and comfortable with an en-suite with excellent shower and plentiful hot water. The breakfasts were the usual continental style, and although we did not have an evening meal other members of our party did and said it was delicious but novelle cuisine ie small portions. Well positioned for our short stay with shopping center and eating places nearby. An enjoyable experience, highly recommended. There is no bar or lounge area.
The room was very well furnished. The staff were very friendly and welcoming, and the food was excellent. They had no baby chair in the restaurant.
No complaints at all
Very Clean, ac worked, friendly helpful staff, walking distance to shops. secure parking
No facilities to make drinks in room, neither was there anywhere during our stay we could get a drink other than the bar which opened the following morning! No staff on duty, restaurant was closed and we where just given a key card and left to fend for ourselves when asked about food and drink facilities where advised to go to St Omer 18km away!!
The meal in the restuarant was very good high french cuisine. Portions were ample if you are not a large eater, and fantastic presentation. Drinks were uk restuarant prices. Quiet position near the edge of town One nights stay for a single person including breakfast, a meal with a beer to start and half a bottle of wine and water 109 euro's
Modern, clean and good restaurant Bit difficult to find
Staff friendly, professional. Restaurant excellent. Restaurant does not open sunday evening
Very convenient and practical for overnight stay. Not far from Calais.
Clean, modern & friendly Monday night - restaurant was closed. Had to go into town.
Staff very friendly and helpful.
Spacious very clean room, quiet location. Comfortable bed, very nice en suite, good continental breakfast. Very helpful receptionist. Very large carpark, nice tidy grounds. Hotel set back away from the road.
Clean, comfortable, friendly staff. The breakfast is very good and great location. We recomendad it.
The two Dinners were excellent - Stall attentive and Menu selection well chosen Having stayed several times here over past twenty years. The Hotel has not lost its charm. Nevertheless some of the decor is in need of freshening up. I get the impression that the new owners are starting that process
Food Resuarant service a little brusque
Delightful hotel set in attractive grounds. Staff helpfull and pleasant. Rather noisy. Close proximity to main rd. Traffic noise throughout the night. Bedroom walls a bit thin. Noise from nearby staiway. We thought a shower head only in the bath but no shower screen nor a shower head fixing point at, or above, head height was rather inadequate. (Chambre No. 1)
excellent food good service money went missing from room during dinner. no complaint made as I had no firm proof
Paying for breakfast and then paying a supplement for eggs! no facility ie gym.
Good quality of food; service of the maitre d' Poor choice of food at lower tariff menus and overpriced food and drink
Lovely restaurant, food delicious. Staff friendly and polite. Room small but clean and comfortable with en suite so adequate for the one night we spent passing through. Not very easy to find but worth it when we reached it
The welcome, comfort, calm and the restaurant were just what we hoped for.
This is an impressive park, conveniently situated just on the outskirts of the town. Our room was clean and spacious, with a balcony and pleasant outlook. The proprietors and their staff were very friendly and helpful. The maitre d' was notably obliging, and our dinner was of the finest quality. A traditional breakfast was served in elegant surroundings. The width and comfort of the bed were not commensurate with the status of such a hotel, and there was no proper shower. However, the new proprietors are aware of these shortcomings throughout the hotel and are keen to make improvements. Minor niggles were the lack of internet access in the room itself and the card machine's unwillingness to accept Amex - both issues were being remedied at the time, I believe.
Restaurant service and food excellent No hot water in room evening or morning. No proper shower. Bath very small Room facilities very limited. Noise from heavy traffic all night. Double bed very small. Not 4-star standard. More like 2 star really. Hugely overpriced.
Although the hotel is on the main street of the village, the rooms at this hotel are at the back in a single story extension alongside a long garden and hence very quiet. In summer you could sit outside your room and enjoy the evening air. The clientele appear to be mainly business people with a sprinkling of tourists in the summer months. The dining room is pleasant, the staff friendly and the food good at reasonable prices. There was a perfectly acceptable fixed price menu at 19 Euros for example. A good, authentic French small town establishment; seems well run. Off street car parking. Would certainly use again. No serious minus points. Some might object to the profusion of pine panelling in the bedrooms in the garden extension and the absence of an English language tv news channel.
Nice atmosphere, lovely relaxing garden and excellent restaurant. Parking restricted if hotel is full.
the food and accommodation
Spacious modern studio style rooms were very comfortable and the evening meal menu varied and was good value. Location within walking distance but with on site free parking was really handy,
The unusual bungalow/chalet style of the rooms with the additional feature of the attractive gardens
The food was excellent
The restaurant was good and, in room 11, we had a wonderful bathroom. A very attractive garden to look out on. Our beds were 'covered up' rather than made and the cover for one was just left on the floor.
Friendly and warm, typical of family type hotel.Very comfortable rooms and good value menu
Friendly staff, good service. Rooms fairly basic but very clean and comfortable. All rooms are on the ground floor and have patio windows out on to gardens. Food is excellent and reasonable priced. Restaurant has 3 menus at 19. 27 and 36 euros. Good continental breakfast at small cost. Parking available Nothing
Clean and comfortable rooms - the standard rooms have been upgraded since we last stayed so are even better. Good breakfast and friendly staff. Will be staying again next year.