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Under the responsibility of Avi the reception Manager, the staff where excellent and spoke several languages, so could deal with all enquiries.
The staff was courteous and helpfull. This was the only hotel in Beer Sheva, the facilities were outdated, in need of replacement, (dingy and worn), the dining facilities were completely unsatisfactory in variety, convenience, and not available much of the time. No covenience store or basic necessities on the property. Quality and Facility Completely misrepresented on the website.
The hotel was okay. The only hotel in town. Hard to find though. Breakfast was also okay with an expresso machine and coffee beans ground on site. Staff was pleasant. Ice not available on floor. No tissues.
When I was too late for breakfast, the front desk called to the dining room to permit me to have my breakfast about 15 minutes after closing hour. I booked the executive room with the idea of visiting the club room for wine and snacks and conversation in the evening. It was not staffed, there was no wine and there were no people there. It was very uninviting as compared to what I am used to.
The beds are comfortable; the mattresses are not too soft and not too hard. The staff is helpful and speaks good English. The hotel is well located in the city and has a nice swimming pool and a fine restaurant.
The room was a decent size, clean and comfortable, although the decor was beginning to show a few signs of wear and tear. I could not find a proper restaurant - there was a function going on (possibly a wedding) and I think the room this was taking place in may usually be the restaurant. I found a bar in a very impersonal room (bit like a bar arbitrarily dumped into in a gymnasium!) and was told this was the restaurant. The menu offered was awful - the best thing on it was Tuna Salad. It was too late in the evening to go food-hunting round Be'er Sheva (especially since I do not know the city at all), so I put up with this. Although it was supposed to be served with two dressings and black olives, none of these were present when it arrived, so it was very boring. If I spoke Hebrew and knew the city , I would definitely have gone elsewhere (anywhere else!)to eat
The hotel was overpriced for what was described as a Junior Suite. The room was a fair size and clean, however there was no air conditioning for 2 days and the hotel nor romms were not at all luxurious. I expected better for the price. The included breakfast provided food that was fair but nothing special and the optional dinners were highly overpriced. I spent $3400 at this hotel for a 2 week stay and expected bnetter. Overall rating was fair, at best. Food, size of room, lack of air conditioning.
The hotel was very comfortable. The staff was very helpful. We paid the extra money to use the business room on the ninth floor and it was well worth it. The breakfast was excellent. I would definitely stay there again.
the breakfast was good. otherwise it is a basic older hotel at 5* price..overpriced accommodation. this hotel needs refurbishing.