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Staff were often not really up to the job I am afraid. Initially we were shown a room that was tiny, so small in fact that the double bed was against one of the walls.
We were not really in the castle but in a part called the hoeve. The beds were not very good, too soft. Television was very limited for NL. You could really hear the neighbors. Shower was just ok. When asking I found out that rooms in castle did not even had bath and toilet in the room. Restaurant food was excellent and waitress was very nice. See above
The beautiful surroundings, as expected for a castle. The area was very quiet, no noise from railway, road oe whatsoever The room was very moderate and small, but clean
More a business hotel
Swimminhgpool, sauna, breakfast, childrens room Parking lot pretty full, so needed to walk a biut more to the car (minor issue)
Hospitality drinks at arrival were a nice gesture! Excellent food!
Strange that a nearly empty restaurant was not willing or able to accommodate ten people at one table
great beds, great breakfast, lovely indoor pool
breakfastbuffet very well assorted ,walk in the woods
Peacefull, the hotel staff were amazing. The best service i've ever got from hotel staff. The dinner at res' altough it was cheap but the food wasn't so good.
Good food, nice double bed
Food, flexibility Bikes were all rented out
in the middle of the wood. very relaxing. Lazy sunday: check out at 5pm No fridge in the standard room. Night porter a bit slow
Overall very nice hotel, great location, good facilities. Airco in room too noisy, sounded like an airplane engine. Also in such hotel that they charge you for Internet is ridicolous: 13 euros for 24hs! Its like they charge you for the use of electricity, gas and water.
Restaurant was great, good food and very nice staff - A real treat for our two oldest (5 & 8) - Superb views from rooms and restaurant Rooms are in need of refurbishment which I think is happening shortly
Nice place for Dutch standards. Well finished rooms. Nice landscaping. Nice restaurant. Plenty of bikes to get around next day. Service during dinner was veeeeeryyyy slow
We liked everything. This hotel was the surprise of our trip. We didn't expect such a beautifull hotel and garden. Excellent restaurant. Everything was good.
beautiful grounds bed too soft
I liked the location. It is just next to the Veluwe. The staff was very friendly.
- good location, can reach the nature (i.e. forest) in a short distance (on foot or by car) - nice hotel room, clean -- good ventillation in the room, even with a ceiling fan - too warm inside the hotel (lobby, corridor, library etc) - in the room, the chairs cannot put under the table (because the legs of the chairs are too long or the table is too low) that consume a lot of space in the room.
Hotel staff was very friendly and correct. Breakfast was good quality. Rooms had everything needed but looked a little out dated.
This is a great place to relax and get away from city life. Harderwijk is only 1 bus trip away and you can then visit the Dolfinarium You actually need a car to have the freedom of getting around
The pool, water temperature could be a little warmer though. Size of room okay as the beds. Place is very suitable for meetings and conferences. Not possible to switch on the jacuzzi yourself; switches itself between the two jacuzzis. Breakfast could offer bit more variety. The bar misses a place where you can sit more comfortable, instead of the bar and the games.
very nice surroundings and beautiful garden, spacious room
We liked the room, very light and a good size, hotel very clean,staff very good, food very good, waitress service,excellent choice at breakfast. the shed for the cycles was too small, full by 3 in the afternoon,, shed not secure just a roof, not good enough for this class of hotel, the cost of the wine, 27-50e per bottle,we like wine, we like to have a bottle with our evening meal but we drank tap water,hotel should at least provide a reasonable house wine.
My sister and I had arrange a special offer of half-board which was excellent value for money. Beautifully situated (conference) hotel with friendly staff, good food and plenty of separate areas to sit and relax - including the outdoor swimming pool. The staff were very friendly, but it was obvious for most days that there were not enough staff. So management could look at that.
The environment was fantastic The room only had windows in the roof and not cleaned to 4 star standard
The hotel room was large and clean, with both a shower and a bath, and good bed. the room was a bit noisy (with noise coming from other rooms, not outside as it is in a quiet area)
Service at the bar excellent.
Staff were proffesional, and the hotel was up to international 4-star standards.
I would like to know how much it would cost for 30 guests one meal on one night fir sat sun in july 2011
that it' s such a nice place to stay at.
Location, reception, breakfast and dinner area, quiet location, facilities, swimming pool Although room was very clean there was a smell comming from the bathroom
A bubble bath, a spacious room, quite surroundings... very attractive lobby and stylish design of the rooms... Well done! We had a problem with some construction work beginning at 07.50 am, but I expect it was a unique incident. No complains.
Excellent. Breakfast is a little expensive but extremely rich!
Friendly staff with modern hotel - good combination
recently opened so spotless, nice atmosphere despite the size of the hotel, very good value for money
The service in the restaurant was not very coordinated.
Refrigerator in the room, very nice beds and bedlinen. Very loud bell from the square bell tower, over poor soundproff windows!!! Very poor waterpressure in the shower.
Value for the money Hotel location inaccessible to cars, compilcated to park.
A very nice hotel, clean, staff very good,an owner who takes the time to talk to the guests. No
The location of the hotel. the staff was very helpful, the breakfast was very good.
Location & room car parking instructions could have been more clearly explained
Very clean and friendly, great location in a traffic free market square Parking was free, however 10 minute walk
nice spacy room
The location is very good if you want to visit Harderwijk. The parking is about 500m away. No way you can drop off your luggage in front of the hotel. Rooms are very basic. I found the rating of the hotel too high.
Location of hotel in old Harderwijk. Interior looks outdated and needs refurbishment.
Staff extremely helpful. Comfortable spacious room (though this was a free upgrade as we had been placed in a double room rather than the twin we had booked. Food excellent, including generous breakfast. No free car parking at the hotel. Hotel provided voucher to use public car park about 5 minutes walk away.
The location is very nice, as is the bar and the breakfast. We had a room at the top (5th or so) floor with a relatively high room temperature.
Great location for the town, quiet environment and a wide selection for breakfast!
Location is good and staff are friendly and helpful. Many restaurants close by. The front street is noisy at night and the room we stayed in was a little small. A bigger 'double' bed would have helped.
everything except the pillows are not very comfortable.
Very helpful and friendly staff
The staff are very friendly and could not do enough for you They said it was a double room but it was a continental double bed - two singles pushed together
Convenient location. Very good breakfast. Comfortable room with good bathroom. Staff were helpful and mostly friendly. It seemed rather unusual to have to pay extra to receive bbc tv vchannels
Hotel is close to train station and other bars in the town. Limited staff so bar service slow.
good feeling and service from the staff, nice people and smiling people - room is ok, and breakfast is sufficient internet wifi access announced as free, but is payable - this is legally a breach of contract, in which booking.com is even responsible
It is written on booking.com that internet is free but it's not!