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The restaurant served very good meals; the guy who served us was very good. Excellent cakes at coffee time. Had a couple of experiences whilst there: Sun Lounger collapsed on my wife due to a loose screw. Coffee and cake was offered between 2 & 5pm (self service) - got there at 4pm- no milk and coffee machine wouldn't work - no member of staff available to help. A kind cleaning lady made us a cup in the kitchen but the milk was gone off. Reception wasn't manned regularly - for a 4* hotel we would of thought there would be someone around more often.
Hôtel confortable et très bien équipé : piscine, hammam, jacuzzi. Beau jardin. beauté et tranquillité du paysage environnant.Hospitalité et tradition autrichienne. Personnel très attentif au restaurant. Alles perfekt. It's a pity that the staff doesn't speak English, only German. It was an opportunity for us to practice German.
everything was wonderful
it is afamiliar clean quiet in the countryside. when we arive no one whas there to make us chek in and it was dificult to find the hotel because the sign with the name of the hotel was very small.
this hotel is Zimmer , and not a 3 Star Hotelit's in the house of the person we stay , it's in the house of the person we stay ,
The decor was fabulous! Staff was so helpful. We needed help to get back to Munich when the border was closed to Germany from Austria. They all helped us find an alternate route to get home. They checked trains and buses and provided us with maps and information to cross the border in a stressful time. They spoke English quite well which gave us peace of mind we could trust their understanding of our needs. So glad we booked with them. The room didn't have a surface to set our suitcase on.
The location is very convenient. Mr Hofer, the man who works in the evening, was disguntingly rude. It is amazing to stay in a place where you have to pay for the services which is normal, but on top of it you're paying for the pleasure of being treated like dirt by this unhappy worker. Awful!
Excellent! The slight problems with hotel staff encountered the last time were addressed. Great stay. Nothing at this point.
brand new, very clean and spotless, very helpful and friendly staff a bit overpriced considering that quite rough area (Salzburg train station square), breakfast is not included and cost a fortune (14 euro), you can actually dine for that money in Salzburg!
It was great! Amazing Incredible location, just walk outside the train station and there it is in the middle of a "platz", it's brand new hotel with modern confortable rooms and the rate was alzo amazing (very low for such a nice hotel).
The hotel and breakfast was very nice. I didn't like the location of the hotel and the elevators were very slow and crowded.
Close to train station Wifi signal was weak
Ramada is very close to the Main Station, which helps considerably. It is a modern, needbased hotel. Breakfast spread is very good. They do not serve Lunch or Dinner.
The hotel is close to the train station.
Very well located for station and only 15 minute walk from old town.Staff very friendly and helpful.9 Out of 10 overall. No
The hotel was very clean and friendly. Breakfast was excellent, plenty of choice. Definately would stay again. Nothing I didn't like - it was a bit of a walk into the centre of Salzburg but very handy for the airport bus and we were able to check in very early which was great.
location and helpfull staff room very small no air condition
Location excellent with great value for money. Staff very helpful. Just situation outside the old town area with very pleasant and interesting walks. Wifi was a challenge with no access in rooms, however public access points reliable.
The quality of service at the front desk was outstanding, the rooms were modern and very clean, and breakfast was great!
the staff were very helpful, the location is excellent, the breakfast was good, the room was comfortable and clean
comfortable beds,clean room, good service. hotel on good transport routes across the city. also within walking distance of most sights. we felt the breakfast was rather poor for this class hotel.
centrally located, very nice and helpful staff. Tour companies come to hotel and transport to the tours. Good breakfast too. all rooms are non smoking and no provisions made for smokers.
Location; cleanliness. Very comfortable
The friendly and helpful staff and the clean environment was a big plus. Lack of service with luggage resulted in my husband injuring his foot with the heavy trolley. There should be some help with luggage, if necessary.
The location, the people and the overall atmosphere for the price was great.
The staffs were very friendly and helpful.
Near the bus stand, easy to find. Nice hotel staffs n knows the ins n out of the city. No Internet connection in room. No kettle in room.
1) Spacious and bright rooms 2) Excellent service and breakfast 3) Courteous staff, especially there was a gentleman on the reception in the early hours of the morning, we arrived by train from venice and when our room was not yet ready he gave us a very good reception and service with a smile 1) More english channels required on tv 2) Should start having 24 hours room service as everything around salzburg closes at 6pm
Receptionists very helpfu1l
Easy to find and quite central Efficient staff Good sized rooms Reasonable value for overnight stop Smoke is the biggest problem with this hotel. It permeates throughout the hotel bedroom corridors and into some bedrooms. Noisy traffic if windows open. Beds thought uncomfortable by some of my friends
Breakfast was good. It was very nice to have a programme/update for concerts, weather etc. for the day in the restaurant at each table. hotel doesn't have an airconditioning which might be a problem in the summer months however for the period of my stay using of fan was OK. The shower tube is really small. Use of internet is a bit overpriced.
asked for a quiet room which was perfect. Location was great for the bus stop to airport and also for the old town, both about an easy 10 min work
Was well priced, a short walk from all the sites in Salzburg. Modern and well kept. Electricity to each room only turns on when your room key is in it, which can be tedious especially when charging devices. Breakfast was not included and would have cost €10 otherwise.
Very short walk to the city center, very convenient! Also reasonable parking in a garage.
Great location. And the sauna-relaxing. Great service.
The hotel is well located, only a few minutes walking from a pedestrian area, and about 10/15 min from de old town. The people are nice and well informed about visits, concerts, points of interest, etc. The breakfast is simple but good. The rooms need a remodelation, mainly the bathrooms. The curtains doesn't isolate the sun, so when the sun rises it's almost impossible to sleep.
Great location near the center (5 minutes walk) and not far from the train station (10 minutes wallk), nice cozy atmosphere in the hotel, clean and fairly comfortable room, very fine breakfast, friendly and helpfull staff. We really enjoyed are stay there, very good value for money. Highly recommandable, Somebody could find street noise a bit too loud.
This hotel is excellent from reception check-in to check-out. The staff were superb couldn't do more for you even if they tried. The breakfast room and selection of food was perfect. Our room was like a home from home. We will stay here again.
Great Position Breakfast a bit expensive
It was amazing vacation in ancient and splendid Altstadt with luxurious service! Our gratitude to this hotel! Special thanks to Fabian Haberle!
The hotel offers fantastic rooms and is located next to all the tourist places. There is no parking lot nearby and the hotel doesn't have its own parking garage. The closest parking lot is 5 min walk from the hotel which is quite uncomfortable.
Everything except below. The selection of food in the restaurant and the attitude of the restaurant were poor.
the site, the staff my daughter had an extrabed which was awful (the worst bed I have ever seen)
Fabulous location and great service from the staff. Unfortunately our sleep was spoiled by the Irish Pub down the street being open late and very noisy patrons echoing despite closed windows until 4am.
Warm, homely ambience and excellently kept. I have been staying at your hotel for the past 5 years and the overall upgrade is excellent. No negatives to report.
The room was beautiful, the location was fantastic and the hotel staff was very nice. We would stay there again!
the location poor rooms, no air conditioning, old building, smelly and noisy neighbor .
Excellent service and cleanliness and proximity to city centre - out of back door of hotel into main street, yet hotel quiet. Parking - very very difficult to get parking and Hotel not easy to locate because bus lane outside - buses often blocking hotel as one drives past.
Welcome, level of comfort and service were excellent. Position in town centre could not be bettered.
Hotel was located in close proximity to city centre- a 10 minute walk. The room felt like home. Beds were a bit too soft and one of the pillows was too firm.
The hotel rooms are old and literally have baseboards peeling off the wall. The toilet is tiny and there's barely any elbow space in the entire restroom. There was dust all over the furniture and stains on the towels. The elevators on our floor did not even work. This is falsely advertised as a 4-hotel but is outdated and horrible quality for the money.
location, staff, cleanliness parking place was a bitt too far away
Quietness Too small bathroom (the door opens in an awkard direction).
Nice rooms, well priced, easy access to city centre, away from the madding crowds Most expensive internet access in all the hotels I stayed in so far. E 20+/day!
the location and the rooms
Location-close to the mirabell castle.this hotel seemed to be enveriomentally friendly Authorazation of credit cards several times.the .recepcionists unpolite behavior till now(3 weeks) I did not get back my secondly authorized amount of money for the room.
The staff was great: very helpful, professional and nice It is not entirely a 4 star hotel
Nice Room. Friendly staff. Good location. Overall a pleasant experience.
Service was great, and very good bed Very expensive Internet
The location is excellent - not far from the old city and near the famous gardens. Ive stayed here before and enjoyed staying again second time around. Nothing - it was just what we needed
the rooms were beautifully decorated the location was not as central as I would have liked
clean, comfortable, everything was excellent, it is the best hotel of four hotels i have been in it would be better if the breakfast was included with the rate of room i have payed
It was at a very good location,had private parking very close to the hotel, and the facilities. My husband enjoyed the Spa. The water temperature was not good. Sometimes it gets cold in the middle of the shower.
not too far from center the restaurant "Pitter keller"
location, room size, helpful staff
Ability to have a wheelchair available...it was a life saver for a guest that ended up not being able to walk around once we got into the city I asked for follow-up and a question on my reservation 3 times to 'email@example.com' with the hotel and my inquiries were never answered.
Very nice 2 Twin bed suite. Close to Gardens Under reconstruction. Breakfast was crowded at times with tour buses
Great hotel, friendly staff, very good breakfast, great location
Close to Railway Station and Town. we went on many rail trips The Resturant was closed but we were not informed until we looked for it in the evening. The beer kellar was promoted but was noisy and far too much tobacco smoke
We got in early, at 11am, and they let us check in and the room was ready. no
Good location, very nice staff, the sauna/spa downstairs was also very comfortable. Good buffet breakfast.
The Hotel Sacher was a charming hotel with an interesting history. We did lots of walking and It was conveniently located to shopping, site seeing and restaurants. The staff was great and very helpful during our stay. In the evenings we enjoyed having cocktails in the bar while listening to pianist play. The Hotel Sacher is a great place to stay!!
The ambiance and the location The old bathroom, quite unconfortable
Mr. Reinhold helped us get amazing ticket to the symphony the day of the show. He was thoughtful in organizing a private tour and directing us around the city so that we didn't waste time or miss the hidden gems. Truly exceptional service!
always available, always ready to assist rooms are small and it is always a fight to get a room with a view
Wonderful vue, large room with a pleasant balcony, very kind and attentive staff, good restaurant. One of the best hotel I've ever stayed
Please write at least 15 words
kitchen, interior design, service, clearness
The location and the friendliness of the hotel staff. The rooms were quite dusty and old. In fact, we came to know (from the management) that only some rooms were renovated and not all unlike what was stated in the booking.com website. On the other hand, the breakfast buffet wasn't really a 5-star hotel standard.
Hotel is conveniently located for festival goers. Facility is old and room small.
The service Incredibly small rooms
Sacher Hotel, location is perfect for touring Altstadt Salzburg. Junior suite was impeccable, and well furnished, entire staff most friendly and helpful, and service worthy of a five star boutique hotel. Absolutely, nothing.
The staff were very courteous and spoke numerous languages so it made communications easy. Also, they were very discreet and extremely helpful with any issues and questions about the surrounding areas. The view from my room were spectacular!!! Quiet, romantic, and close to downtown historical Salzburg. Nothing were wrong.
The service was impeccable and the room was spacious
Wonderful sevice. Beautiful room. Excellent location. One of best hotels I have ever stayed in.
Old world charm, historic building, beautifully maintained, elegant, extremely delightful staff, wonderful restaurant, terrific bathrooms. Absolutely nothing to dislike about this lovely hotel.
location near the center
Location was a important factor. Love the decor too!
Business trip to Munich
Friendly staff, excellent location, comfortable rooms it didn't have a spa. the furniture was a bit worn
Everything, staff were so welcoming and made us feel special and individual which was much appreciated as this was our honeymoon. Yes - it was extremely smoky and very warm
It starts with the concierge taking care of your car and luggage, the girl at the reception brings you to your room and gives you info about city and map before you can ask, really very good service. Beds are very comfortable and the room was in authentic style which fits with the rest of the hotel
Good location. Toilet is immaculate. Single room is small
The location of the hotel was great. It was near the Central railway station which services local and International travel. Breakfast was good.
I liked how the front desk signed us up for a particular tour.
Location to everything was great. The food and service in the restaurant was good too.
The breakfast buffet was amazing. The location was close to the train station and Mirrabel Platz.
The room was dark and dingy on the basement floor. My room was off a dark hall that had a door that opened directly to the street and was insecure. The hall was very noisy with the sounds from the street. The room had a overwhelming musty smell. The staff was not helpful with my concerns about the room stating that there was nothing they could do because they were full.
Friendly Staff. Location. Sound proofing was excellent. i say this because the hotel is on a main road and overlooks a railway bridge and no sound really came into the room.
Very very professional staff. Excellent all round the house Wouldnt have a single complaint to make
It was near the train station and close to the bus stop. The pillows smelled like perspiration. It was awful!
The hotel is in a convenient location near the train station and the Mirabell park. Also, the staff was courteous and the breakfast was very good. There is also a computer with free internet in the lobby, which is always a plus. We booked a 4 person room but it was really just a large room with a pull-out couch that was very uncomfortable, as they normally are. The room was quite drab with nothing on the walls. Also the shower head was not functioning. We sort of got the impression that this 4 person room is not booked very often and the hotel treated it as such.
I really enjoyed the breakfast and the location was excellent. The stricktly non-smoking room, while on the same floor I think there were some smoking rooms.
Within walking distance of the main sites... Nice bar that is open till 12.. Great breakfast.. Plenty of parking!!