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Breakfast and no charge for dogs.Had seperate non smoking dining room Receptionist was unfriendly and brusque.I asked for a quiet room and was in one in front on a busy road!hardly got any sleep.Room bit shabby,in need of update.Garden at back unkempt and there was access to forest if you were brave enough to walk past the guard dogs to get there
The meal and special the breakfast were OK ! Bad location along an intensive highroad (day and night). No possibility having a room on the ground floor.
Comfortable, very well furnished rooms, with high quality toiletries, and great food.
We arrived very late, tired and hungry. Although the restaurant was closed, the hostess kindly made us a large supper and could not have been more welcoming. The room was warm, clean, comfortable and very pretty. We shall definitely stay at this lovely establishment again, and would highly recommend. None
Good position Mostly all adequate nothing poor
Pool, sauna, steam room, breakfast and location close to old town all excellent. Landau's excellent brew-pub with good value local food and a smoking room is less than 10 minutes on foot. Internet access very expensive via commercial HotSpot at €8/hr. in contradiction to Hotel Overview's: "The Parkhotel Landau welcomes you to enjoy its elegantly furnished, peaceful rooms with free wireless internet access". Parking also only free from 19:00 to 09:00. Restaurant very expensive for dinner compared to local alternatives.
friendly staff, nice location, spacious & clean bathroom, pretty good breakfast with a wide variety of tea no A/C but only a small electrical fan in the room; bathroom could be brighter; shower doors could not be closed tightly enough
The staff were very helpful, the room was comfortable and clean, breakfast was very good, free overnight parking, nice city.
Excellent location within the heart of the Pfalzwald countryside. The hotel itself was first class - beautiful rooms and spa facilities, including a lovely indoor swimming pool. The service from staff was courteous and friendly and the food was of the highest standard and beautifully presented in a lovely dining room and terrace.
The level of comfort and quality of lodging and catering was very high.
hotel staff,restaurant staff bathroom size and equipment,too small,you never expect such a bathroom in a four stars hotel.
every thing its a great place to stop
The hotel was very nice and the breakfast was excellent. The restaurant was reasonable too.
The room was nice and had a terrace that looked out to the forest. In the rooms, you need to put an electrical outlet beside the work desk. I had no place to plug in my laptop there so I had to sit at the small table which was not comfortable.
The staff were very friendly and helpfull. The views were lovely and the spa facilities were excellent.
Comfort of the whole premises, value for money
Excellent, comfortable modern room. Rang to say we were arriving lte. The hotel does have a restaurant and kitchen. Arrived at 10pm. tired and hungry. Told by night staff waitress/check in there was nothing to eat - I even asked for some bread and there was no response. As the hotel is in the country and nothing was opened in the very small, this response didn't warrant the 4* rating! Also, only 1 towel + limited bathroom supplies in a double room. Little things, but made me critical of the rating. Didn't expect we should have to ask for these basics as it was a booking. The following morning, with different staff, the service was impeccable. Proving that individual employees make a huge difference to a business.
The hotels staff was very accommodating when it came to my wife and I's request. The hotel is literally miles from civilization and one would think that there would be more in the room (i.e. refrigerator, microwave) that way you can make sure you have something to snack on at night. That is unless you don't mind driving 15km to get something to eat. The price is
The staff, food and accommodation no
the dinner and breakfast where very good,the staff where very friendly,overall an exerlent pace to stay
The staff were very friendly and kind, the restaurant and food were very good, the location is beautiful and the rooms were extremely comfortable
Quiet rural location Because so few were staying the restaurant was closed.
The welcome from arrival onwards, the very good service in the restaurant and the range of facilities including a swimming pool. We very much enjoyed our stay and plan to visit again next year.
very good breakfast Very difficult to reach due to horrendous roadworks, and road closures (apparently these have been going on for a year and a half, but we had no warning of them)
Very quiet and the room was very large On the night we were there only a limited buffet of local dishes was available
At check-in was advised that restaurant would be open from 7-10pm, found this was shut, had to find evening meal elsewhere, not good for a Hotel! With a 3 star rating. Found the Die Kliene Blume in Erfweiler, on my journey to Austria, with no stars more friendley and better service!!
The room was quite big and reflected the location. The breakfast was lovely The bar only opened on Thursday, Friday and Saturday. Not a lot of good when staying on a Monday. Also the restaurant only had a limited menu for dinner "because the hotel isn't full".
Good hotel, very friendly staff. Rooms are spacious and comfortable and our stay was very pleasant. Pool was clean (if a little cool) and sauna very nice at the end of the day. All our enquires before the booking were answered quickly and information spot on. Would use again.
Everything was good Nothing
The breakfast was superb liked being served in your own home. We arrived on a Sunday evening when the Hotel (and Restaurant)was 'shut' as such places have to do once a week in Germany! Once we pressed the bell the proprietress did everything that was needed for our stay.
Lovely hotel - very clean. The staff were very friendly & helpful (not all speak English but why should they? - we managed to get by easy enough). Certainly reccommend having an evening meal in the hotel - food was excellent.
Our stay was great. Breakfast was a wonderful, traditioal German breakfast. The beds were comfy, and clean rooms. I would stay there again and recommend it to anyone staying in that area. So fun that it has a pastery/chocoate shop hooked to it - it was also great! Restaurant doesn't serve dinner until 6pm, which is somewhat typical, we noticed while travelling through Germany and Belgium. We just went a couple doors down for an early dinner, instead.
Staff were very helpful and coped with our requests. Outside lighting not adequate when climbing the stairs to the main reception
Breakfast choice not as quite as I like
The room had all the children's bed's set up and no additional charge was made for the children. The room was large and comfortable. The hotel sits on a hill and so car parking is below requiring luggage to be carted up the hill. However, I am sure the hotel would have assited if requested. The hotel bathroom was poorly ventilated with no window.