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The staff were very friendly and attentive to our needs.
Pokey room; poor range of TV channels; leaking shower; inadequate radio; missing lights in bathroom
Friendliness of the staff No information provided for people with special needs.
Clean rooms. Friendly staff. Good location within the town.
Clean, comfortable, friendly staff, brilliant Thai restaurant across the road
large garden area and reasonable bar menue
staff seemed friendly, breakfast was good,car park at the back,which is good,we had a courtyard room which was fine, no bath though,just shower nothing
Breakfast was fantastic, great cooked breakfast and wide range of continental breakfast. Noise from the street, although due to the age of the building I guess modern double glazing is probably not allowed!
Clean room with tea & coffee making facilities, lots of hot water, good breakfast & proximity to town centre (walking 5/10 mins). Enjoyed age & feel of building. Staff polite but not particularly friendly, although I admit that in Dubai we get used to our hotels offering an exemplary standard of service. Cromwell staff not particularly helpful or forthcoming when I needed to find information about train times. Did their jobs satisfactorily but didn't go 'extra mile'.
The bathroom was freezing cold, window wouldn't shut. The shower head, when turned sprayed water all over the bathroom, soaking the floor and everything else in it's way. I was informed of a party and that there would be noise in the marquee which would transer into the hotel at 11. However the horrendous noise from the disco which was in fact directly under my room started at 7p.m. or thereabouts. There was a connecting door to the next room and it sounded like the neighbours were in the same room as myself.
I liked the atmosphere about the place, the rooms were very clean and appealing, The waiters and waitresses were very obliging, and polite.There was a very comfortable feel about the whole place. My only reservations were regarding the unavailability of items on the food menu and the wine list.
Nice-sized family room. Good breakfast. Curtains and fittings strating to look a bit tatty.
food, staff interior of the hotel part (pub is ok)
Location, helpful staff, room and bedroom area security At breakfast I ordered smoked haddock and was served haddock. Lovely for lunch but not breakfast. I do not think the member of staff knew what smoked haddock is.
The hotel was very comfortable and steeped in history. The hot water on the top floor of the hotel lacked pressure and was not always hot.
The food & neil diamond tribute
Breakfast excellent Fan in bathroom extremely loud and obviously faulty
Room was adjacent very busy road and hence very very!!! noisy which was a shame as it was a very good room for the price otherwise. had to set off at 7 20 am full breakfast not available till 7 30 am although toast coffee etc was provided
Very comfortable , excellent VFM , good food and the staf were very pleasant and helpful No complaints at all
Nice surroundings, friendly staff. Cold.
very comfy bed
courtesy and service
Easy going polite staff with a sense of humour. Restaurant food was excellant ,freshly cooked and able to deal with a special diet imaginatively. Double room with shower was perhaps a bit small
friendly staff, good food, nice atmosphere
Staff were really helpful and polite. They took the trouble to use your name.
Size of room and bathroom. Plenty of room to move about, important for me as a disabled person. Slight difficulty with narrow winding staircase.I have limited mobility. I could manage up but not down. However, there was another regular staircase for going down!
Friendly and helpfull staff N/A
The room was very clean and pleasent. The staff are very friendly and accommodating
clean and good value, super breakfast
enjoyed dinner and breakfast and friendlyness of the manager and staff - enjoyed the open fire place - hotel was easy to find located a little too far out of Woodstock which meant we had to use the car to visit Windsor central as opposed to leaving the car and walking we didn't realise this at the time of booking - also free WIFI only worked in the bar area not in your room - no real problem but just a little inconvenient
Breakfast was excellent.
Nothing It was a motel with small dowdy rooms attached to a pub. breakfast in the bar. It is 1.8 miles from the centre of Woodstock. Not worth the AA stars.
Friendly and helpful staff
The staff were t.he best part as they were so friendly and the food was lovely sheets and blankets on the bed rather than duvet
There was ample parking, the room was clean and comfortable and the food was excellent. we were visiting Blenheim Palace so the Hotel was within easy reach (3min) of Woodstock and the Palace.
Staff helpful, friendly and 100% willing to help. Food excellent and great value. superb.
friendly helpful staff, good beer. noisy pipework
The staff were fantastic, couldn't do enough to help. They booked taxi's and recommended local places. The local area is amazing, definitely worth a trip
Freidnly staff, excellent food, very nice clean modern room My only minor gripe if there where no walk in shower or shower screen on freestanding bath. The one benefit was I had a really nice soak in the large bath.
Big clean rooms, large bathrooms with a wet room shower. Great food and a nice atmosphere.
Beautiful and quite just outside oxford with a bus stop almost every 30 minutes going into town.
The food was fantastic
It was convenient for our purpose and visit to Banbury, it was a good location which suited our needs, this hotel is an ideal base for a couple of nights. Good Home cooked breakfast. would have prefered a later breakfast time, but no complaints
Very friendly staff. Room of good size and comfortable had all the facilities one would expect. Food of excellent quality and quantity.Price very reasonable. We had three enjoyable nights at this hotel.
Very friendly and helpful staff, excellent breakfast No smoking at all, but also no ashtray at the front door or nearby; this makes us stay away from this hotel next time. Only 5 channels on the tv
Could not get into room till 4pm did not leave much of the day left the staff
Very comfortable, warm and friendly atmosphere, good food served on quality china, in good location - made to feel really welcome - had afternoon tea in dining room with visiting family and small grandchild, perfect end to weekend break - thoroughly recommended. Couldn't fault anything.
Breakfast was very good. Served in a pleasant light room with plenty of choice of food. Service a bit slow on second day - order for toast forgotten. Having to have breakfast between 7.30 and 8.30 am.
Friendly, comfortable, good breakfast. Minor: room unheated in daytime (chilly in February), although comfortable in morning/evening.
Bed, storage space, location, car park Breakfast finishes too early at 8.30am I would have preferred a bath The tv was rather small and the bedpost was in the way.
The land lady was very helpful and friendly. We were a little rushed out of breakfast which finished at 9.30 although we hadn't quite finished our food.