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the room, the location
Very close to pedestrian zone. Bad wifi. Very slow.
Please write at least 15 words The hotel is shabby , the carpets etc are filthy and worn . Our double room was tatty and the bathroom was youth hostel standard . Really dreadful .
The bed, very good
The closeness to Jumfru Annes gade Leaving the bathroom door open blocks enerance in to the room. the 2 doors lock in to each other. Potentially very dangerous.
Close to the city center, homely feel Feels a bit too worn here and there
perfect hotel in center of Aalborg city Not at all
excellant breakfast hot day and no air con,just a fan.
Central Location, Good parking facilities. Friendly staff and comfortable room. Price was very fair. Nothing really just a good standard hotel.
An excellent hotel in a delighful town, well placed and easy to reach. It was one of the most expensive hotels we stayed at (which was not immediately obvious when booking) but nonetheless was good value and we really enjoyed it - especially the bath! scandinavian plumbing in hotels has been abysmal in other hotels.
Hotel is relatively close to the center (about 10 minutes walk). Nice view to the park. Relatively quiet if you stay at a high floor. Good breakfast Rooms look old and equipment need renovation. It cannot be considered as a 4 star hotel.
Big rooms, good gym
Clean design, good food, relatively big room, calm surroundings, close to central bus and train station.
convenience to congress center Yes the shower drian didnt work and the room service menu was not healthy, the soups were full of cream, I didnt like the food.
There were not any glasses in the room.It was unsafe to leave the veranda door open.
Good view, spacious room, excellent staff, good food. Everything is an extra, and every extra has the larget cost I've ever experienced in Denmark.
View, bed and location Not as modern and up-to-date as expected.
excellent breakfast, wonderful room with excellent view on the park behind the hotel, good services the elevators are a little bit strange, perhaps should be renewed one day
The staff were very friendly and helpful. Nothing was a problem for them. The breakfasts were very nice and we were able to rest in the hotel lounge after checking out but before our flight home. I stayed with my cousin in a twin bedded disabled room and the facilities were perfect for us both. The only bad points were minor and to do with the lift. There didn't seem to be a button for keeping the doors open when loading our 4 cases so it was difficult to keep the doors from shutting against us. The second difficulty was that my cousin, a few years ago, had a bad fall from a lift in a shop in England which didn't have the floor level at the same height as the bottom of the lift. This lift had the same problem and, as he has brittle bones, it was a worry for him.
Rooms were very comfortable and clean, was only there for a couple of days on business so was unable to take advantage of all facilities. The weather was very hot, air conditioning would have been welcome.
It is difficult for me to rate this Hotel. On arrival there was no-one there at all. I found my way in to the building, but could not access reception. It appears they had left a note for me on the door in danish - despite me having e-mailed them 3 times before my stay in English, and the fact they had a uk address for me.
Staff were very helpful, given the unfortunate booking error-seebelow The hotel was fine ,but our booking for the 28 July had not been recorded-we had the confirmation. The staff went to great trouble to find an alternative, and were eventually successful. Whose error? Yours or the hotel? I should like to have an explanation.
The countryside location was very calming, and only 15 minutes to Aalborg. It was also wheelchair accessable. It is not a fancy place and the restaurant was extremely slow.
Staff when you could find them were extremely friendly and helpful. Food excellent, simple but very tasty. Room facilities - no iron/ironing board and no hairdryer - I would expect this in any hotel regardless of price and the hotel bar was only open one night in the week. Also impossible to use usual bank cards to pay.
The rooms are getting worn and matresses are old and smelly. Food is O\K except for a very poor breakfast buffet. Improve breakfast!
The hotel has a very good location old hotel
Relatively value for money. Very serviceminded staff.
Location (albeit surrounded by building works). Large room. Good breakfast. Nice view of the harbour. Free parking. Decor of room very old and in need of updating. Bar closed early or not open at all.
Good location of hotel. Bathroom outdated. Bed should be renewed, i.e. a new topmatress. Worn out carpet.
Our first night in Danmark was not so nice. One bed was missing. Parking ???,
Friendly staff, nice room the floor in my room was dirty
Good breakfast Room was 100% "seventies" angst (=soviet suburb style) and painting the walls white, changing textiles black and adding paper leaflets saying "keep smiling" is a bad joke to cover for the lack of style and comfort. No fridge, no kettle... Parking was very limited and made worse by the fact that most cars on the small lot had no required permit, leaving no space for the paying visitors with permits. Staff did not speak very good english. Different foods ran out on breakfast on both days (juice, coffee, milk, fruit... you name it!). The breakfast room was noisy and crowded - the buffet was ill organized.
I often stayed at this hotel few years ago and i liked it much. I did not like cleanliness and cold room during my last visit. People I know had the same experience regarding dirty rooms veared carpets, etc.
Nothing in particular. Too much building work and early morning noise from workers and machines.
Breakfast, Internet Access. No evening meal, building works nearby - obviously this will finish eventually.
parking available and free- nice restaurant - good room , quite large and confortable - free internet access - very nice breakfast if you pay with foreign credit card you gave to pay ab extra fee , and this is not mention when you booking -
Family visit There was a bad smell in the fist room we got and therefore we had to change room. To many were eating lunch at the same time and therefore it was not possible to get a seat in the restaurant.
Has everything needed for business, free parking, internet, breakfast but ... beds are very small and walls are very thin.
Kind staff. Extra bed plus baby bed were all present in the room on arrival. swimmingpool was very cold
stayed only one night. Comfortable bed and quiet. could need an upgrade, new carpets and so on.
Ambiance of the room and dining room, and the use of the walking path in the hotel grounds.
The hotel has a relaxed atmosphere. We loved the pool, and felt that the hotel staff were really dedicated to make our stay as pleasant as possible. No
Personnel were very professional; food and drinks were superb at the restaurant. The Internet connection was slow; I end up using my dial-up card.
I liked to be at such a quiet hotel, with a fantastic location. It was really very relaxing to stay there. Nothing negative.
The food is excellent, yet quite expensive
Absolutely the best budget hotel I have ever stayed in. It is perfect for business people, has free internet, good desk to work at and free coffe and tea in the room. Very central location for shopping and restaurants. Why pay more than the double to stay at Scandic or other hotels ?
The building is very large, yet the rooms are ridiculously small - so there are quite a lot of tiny rooms, and the occupancey, at least during my stay, was very low. I doubt if they can ever get full occupancy in all these rooms. So why not divide this new complex into fewer but larger rooms??
The location is good, the price too The hotel was still under construction (heavy works!) so it was dirty everywhere and walls&floors had unfinished look, giving an overall unpleasant experience. The rooms are miniature - even most airplanes have bigger lavatories!
Staff very good and friendly. very close to water, shops, and all the sights of the old town. Rooms well designed and very well set out, and with a window that opens for a bit of fresh air and gull calls. Not at all.
The location is excellent, just in the city center but still in a quiet area. All shops are within a few meters walk,
It's near to the city center, so I can vistit the city easily. I think the bed in the room is small.
The parking machine below the building would not accept our parking ticket nor our credit card. For a whole hour we were held prisoners not able to get out. Several kind Danes tried to help us but in vain. Finally a man who works with the parking area was called from his homeand he was able to get us out.Even if we had been able to get our car out immediately it would have been almost impossible to get back to the Cabinn desk for a 1/2 price refund. We now look back on that experience as a way to remember Aalborg. And yes, we know that the Cabinn location is not a permanent one. We hope to return some day.
Location, cleanness, basic needed facilities, friendly staff. It was ok for one night stay. Still the price might be lower for such a basic hotel room. It was not easy to find an exit from the corridor of the room floor, I was not only one who walked long corridors around to find the exit door. There was only tea, no coffee in the room. One light was installed wrongly, so it was on so long the door card/key was inserted. But these are just small things, not bad stay at all.
Location is fantastic, right next to the town center of Aalborg and the rooms were basic but comfortable. Yes, On booking my room online I was given the impression that the Hotel provided parking, which was one of the reasons for my choice. How ever on checking in I was told by the uninterested receptionist that I could park in the Shopping mall car park. I asked how much it would be for the night, she said "I don't know". When asked if she would find out, she said "no"! very disappointing! so if you intend to drive to the hotel then be prepared to pay 150 euros per day for parking!
The room and the toilet were not properly cleaned.
the price did not match the rooms comfort and design !!
close to jomfru ane gade and shopping The room was really hot and had no A/C or fan.
o quarto era muito quente !
Upgrade to business room w/o extra charge
Polite & helpful staff with excellent rooms & facilities. Food was of a good quality with a very good variety to cater for most peoples needs. Location from airport & links to main road links was also very good.
Accesability to Town Centre. quality of room, service No
Staff is very friendly.
Nothing to Dinner !
relaxed atmosphere, always a member of staff at reception to deal with any concerns I arrived on a bank holiday in Denmark so hotel restaurant closed. I had not eaten/drunk for several hours, kettle/tea coffee making facilities in the room would have been very welcome - I had to walk for at least 1/4 of an hour at night in a city I did not know to get a drink.
good breakfast, clean rooms were small and functional
Had a nice and good hotel stay
Staff was helpful. Breakfast was tasty. Bed linens were comfortable. Location was convenient to town center, museums, and transportation. The shower drained too slowly for the design of the shower. The bathroom floor would get wet every time one of us would shower.
Easy to use. Book in and out quickly.
Cleanliness and friendly staff, Breakfast had excellent choice. There wasn't a permanent bar - reception turned into bar area at night.Not much variety of drinks available. Cost of pot of tea was a little pricey.No Kettle in room - would have been useful as we had a late flight so when we arrived there was no hot drink facilities.
Nice room, good WiFi connection.
The reception staff were very welcoming and helpful. The bed was very comfortable and everything was clean. The room was quiet and away from the main road. Yummy pastires at breakfast. The fit out is a bit tired but for the price reflects this. No fresh coffee at breakfast.
If you need to be in heart of Aalborg, this Hotel really is a good option.
location was good, breakfast also nice, some staffs are very nice and some are ........... all the three days of my stay, I didn't find internet in my room and all days they say different things... line r connecting, problem with server, maintaining etc.. actually in one portion of the hotel they don't have internet connection or very week signal and they didn't repair it at all... all they say..is lie to me.. how it is possible for a 3/4 star hotel in Denmark can not repair their internet problem withing 3 days!!!!!!!!!!!!!!
Friendly staff, efficient check in and check out. Hotel is right next door to an industrial complex. The decor is quite dark and 1960's. Thee are over 100 rooms but only 1 elevator which only takes maximum 4 people. Single room was very small and toilet and shower could have been cleaner (the toilet was not clean and had not been flushed when I arrived). The cost was quite high for what is really a low budget mediocre establishment and I would not stay there again.
big room, comfortable bed, free wifi. poor shower
friendly stuff, nice price
absence of even a shower cubicle, only a slot in the floor; all information within the hotel was on danish
Hotel and staff ok, price ok, value for money Everything ok
Rooms are confortable, and breakfast is good. Most of the personal is very nice. The bathroom is a little too small. Internet is free, but in reception you must remind them (be careful, some people in reception try to charge you!!)
Location is pretty good.. Close to the city centre and the high way.. The bathroom facilities, (poor shower)
Basic but clean. Showers in 2 of the 3 rooms where not very good.
free wifi, walking distance to centre very basic room, small bathroom
Good value for money. The room was clean and I had no issues during my stay at all. Good heating. Decent internet for free. Water pressure in the shower was somewhat on a lower side (nothing critical, but still not the best). Location is convenient (close to the city center, walkable all around, easy getting to bus and train terminals) - but right now it's right next to huge construction (Nordkraft, new waterfront, Opera), and starting sometime after 6 AM it becomes noisy. Go there in three years though, it'll be a prime place to stay.
very well situated within short distance of station.
More different Magazines, better breakfest bufet.
Rooms were clean. Hotel evening staff was not helpful. Rooms were tiny. Public areas were in need of updating.
the breakfast was fairly good dirty, smoke smell in the rooms, elektrical installation broken, general impression bad , not to recommend
ease of access, car parking and internet available bed was no more than a camping base with a poor mattress
very bad wifi connection.only breakfast facility.uncomfortable/small bathroom
Hotel staff and services (breakfast and cleaning) were very good. The location in the center of Aalborg was great. Low wireless Internet connection.
Breakfast good Reception not friendly, rooms smelled of smoke, children looking in room window, only hotel in town so no competition
Very over-priced. One member of staff very pleasant but others off-hand. They really didn't care about their guests. In the evening we sat in the restaurant for ages and I had to go and find the single waiter to serve us. Breakfast was very poor. I had to go and find someone to ask for teabags.
Breakfast included in price Room warm. No air conditioning. Needed to leave window open. Noise all night kept my family awake (both people, I presume returning from late night drinking and traffic, especially 1 or more scooters.
Nice stab. Nice breakfast.
Good, fullsize beds in the family room. The closure late in the evening, so late arrival requires specific agreements.
Good size room, owner very welcoming. Shower only, rooms need 'refreshing' soon.
Finding out my account had not been debited when I made the booking. So had to pay on checking out
Restaurant closed very early