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Very spacious, comfortable well equipped room. Quiet and nice modern decor. Large bath and shower.
Excellent breakfast, which belonged to room price. No free parking even though he hotel info in the weg implicated so.
It was so handy being right next to the train station, ferry station, and walkway along the water. Also, all of the hotel workers- at the front desk, at breakfast, and elsewhere- were pleasant and efficient. Breakfast was fresh, extensive, and delicious.
Excellent internet connection
location in the center rooms on the back of the hotel have a nice view on the city hall but also on the discotheque on the boat. Don't expect to sleep before 3 in the morning (closing time) without ear plugs.
Good location, good facillities all around Very poor beds indeed! The matrasses were way too soft and it was like sleeping on a waterbed.you should opt for seperate beds if you do not wish to lay on a rollercoaster....
Central location. had to ask for tea/coffee facilities in room.
Good breakfast, nice and clean hotel. Location in middle of center, good parking possibilities. Internet via cable is free (in room), but wireless is charged extra.
Locate right next to the train station with a relaxing environment inside the hotel. Traveling to Denmark or near by towns and cities with buses are convenient The breakfast was OK but not as good as another Elite hotel in Malmo. I have my breakfast a little late and there were plates left empty without refill
Nice and clean hotel with a very good breakfast buffet.
Good location, just near the attraction good breakfast Small room
It's a very nice hotel. The parking fees are horrible. They sell you ticket for 24 hour of parking even if you need only the night. On that same place (public parking) one can also pay at a meter. Do that!!!!
Generous sized room. Plentiful selection for breakfast. The room seemed a bit warm and stuffy - fixed by opening the windows!
Friendly staff Good breakfast Clean rooms Good location for the town, beach and train station 1St room not refurbished very shabby. Relocated room was refurbished but extremely noisy from nearby bar. Drinks in bar very expensive. Food in restaurant expensive and limited choice
It's a classic hotel with a lot of atmosphere and first class service. Of course you get what you pay for but there was no informaton that the room would be quite small and simple. knowing that, I would have paid extra for an upgrade.
The hotels situation is ideal on a street with very little traffic but still in the centre. Close to some excellent restaurants. The rooms are clean but could do with being renovated. It is very difficult to get in & out of the shower for example.
fine swedens oldest hotel
Beautiful old building in the center of the city. The room wasn't cleaned properly. There was dust and dirt on the desk and part of the floor and there was dust on one of the bedside tables. And the extractor fan in the bathroom which couldn't been switched off was loud.
Hotel staff very friendly, great breakfast, fabulous central location. As this is a very old hotel, it does not have the same air conditioning facilities as more modern hotels. There are fans in some of the rooms, but when it is very hot, these are far from adequate.
good location, nice room had to go over the street for our rooms.
Easy to find, excellent location, friendly staff, spacious room. Strong smell of tobacco even there was a "No smoking" sign in the room.
Comfortable room The windows are not clean
The renovation of the reception, lounge and bedrooms is really nice, however they have seem to forgotten to also do the stairs /hall ways and bathrooms.
Good location, staff very helpful.
How the staff tried to charge us for damages that was not
Central, easy to find, friendly staff, clean, comfortable, well-furnished, good breakfast.
Good location. Not 4 stars in my book. Very plain breakfast - hostel like standard in bathroom. The normal rate is unrealistic and misleading.
Bed was somewhat comfortable but definitely not the best in Sweden, free wired internet access in rooms (but you have to borrow a modem from the reception and set it up first!) Room design; cheap Ikea furniture, old TV, very spacious but non-functional, half of the lamps in room didn't work at all, bathroom smelled dirty, curtains were so thin that they couldnt keep any light out of the room, room was in 1st floor and soundproofing was poor, room was not in a same building with the reception, definitely didn't feel like a 4 star hotel
Good location, interesting building. Price good. Have stayed before will stay again.
The location close to the communication centre "Knutpunkten" and a delicious breakfast.
this hotel was much much better than we expected! a cozy hotel lobby with nice interior, nice bar which we can enjoy nice breakfast, room is clean :) not really but one night, the room was bit cold and tried to put heather on but seems one of the two heaters doesn't work and we felt bit cold. But in the morning, the room was nice temprature...
Very nice atmosphere, small and well kept, good cleaning and great location close to everything in the old, beautiful part of the city.
No tea facilities in the room.
The intimate atmosphere...the welcomming...the central location in town and close to the ferry to Denmark....the size of the room (big - but don´t know if all rooms are the same). No
Breakfast and friendliness/helpfulness of staff.
Fantastic location. Really happy with the space and breakfast to get us going.
Location + staff + private parking
It is near the centrum poor breakfast
Very clean and comfortable with great central location. Room a tad small but let's face it...we only slept there ! We even managed to secure a parking space for our mini bus in the hotel parking facility. Not all hotels can boast that !
good location, room OK small and old bathroom
that it was near Quensway underground station. they don't use quilts on the beds, in some room they use extra heaters which is good in the others they don't which is not good.
Room was relatively quiet, but too hot (summertime), breakfast was very good.
Good location, clean and comfortable room, friendly staff. no
The hotel staff was service minded, good continental breakfast, however we think that the cleaning and presentation of the rooms would need some control, it happens that even though we didn't change the towels everyday, they weren't put in order, to dry, not a big thing but important for the image of the hotel not really it was a good service
Room was clean and comfortable. Staff was very friendly and helpful. Location is great, right in heart of downtown, and a short walk from the train/ferry station.
The hotel is in the centre of town.
nothing The rooms were super cold with no room tempature control. The sheets were dirty and had stains on them. Overall this was a very old unclean hotel.
Great hotel. In the middle of town just near the station and the ferry port. Room was small but clean and pleasant.
I have stayed in this hotel many times.However this time the room allotted to me was in an aquired building.It was not up to the mark.The room was inferior than other rooms in the main building. The room allotted to me this time was not up to the mark.It was inferior compared to other rooms in the main building.
Excellent service from the reception staff. First class choice for breakfast. Great central location The Ceiling fan is linked to the main light switch. turn the light off and off goes the fan. Not good on a hot night!
I lieked that it was in the center of the town, and that it had a realy nice atmosphere.
The location. Downtown Rooms very, very, very smal
la posizione centrakissima. dusty and ugly, no minibar, no air conditioning, no room service, the car park is far away from hotel. they have nothing that the 4star hotel should have. I never came bak to this bad hotel!
Friendliness of the staff, very accomodating
The rooms were extremely small. The double room would have been comfortable for 1 person.
The reception staff couldn't find my booking. I got a room anyway because the hotel was not fully occupied. It took allmost halv an hour to find parking space.
staff, cleanliness, TV very small room, breakfast- no more than "fair"
Superbly helpful staff, very clean room, best location in Helsingborg. Should have had a double bed, but had 2 singles next to each other - not the same.
The breakfast and the staff
Nice room, central location.
Great and cosy room. The room must be paid in advance. If you want something from the minibar, you have to pay it cash in swedish krona.
Good location, good breakfast
service very good, breakfast very very good.
I liked the breakfast very much, most things were ecological.
Staff very pleasant. Free internet. Noisy - buses and trains. Road seemed to be used as a race track. Pool out of use
too small pool, does not open before breakfast
The hotel had a very nice staff with a great breakfast. The rooms are in desperate need of a renovation. They are very uncomfortable and if its above 20 degrees, very hot. It is too expensive given the condition of the hotel and rooms.
The staff were great, extremely friendly and helpful. The buffet breakfast was also excellent and room had everything I needed.
very nice and helpful staff (Fredrik), clean and big room windows were towards the street and it was very noisy
very friendly and helpful stuff and location is in center. I really enjoy staying there.
The hotel was very safe and secure offering a clean modern enviroment. Reception could open longer.
Price Loud, not best hotel if you need a good night's sleep
This Hostel did not have even right name in the door outside. The whole business oidea was to change office rooms to bedrooms and providing one toilet and shower to 10 people. All the noises are heared from room to another. The price was ridiciliously high compared the value of staying. You can have Hotel with the next building with the same price. I think this Hostel is underestimating the people and just making profit with the one time travellers. Newer Again.
I loved the international gathering of people there. Very interesting place to make new friendships ~~ I missed access to internet, only wifi was aviable.
nice room and furnishings wireless only being in the lobby area
Though the decoration is not very inviting, the room has everything: good beds, two easy chairs, good wifi connection, good bathroom. There is a large private parking lot, not secured, but the area seems very quiet. The location is close to the city center.
Very clean establishment, excellent breakfast. Friendly and helpful staff. Was slightly unhappy about the lack of security around the back of the building if leaving windows open (and the nights were very hot)
Large room. Easy to locate. Near shops and not far from transport links via train or ferry. Only short ferry trip across to Denmark for approx £4 each way. Bath was not secured to wall so had to stay central if you didn't want to rock it!
The hotel was close to the centre, sober but sufficient. Breakfast was sober but sufficeinet as well.
Nothing Bad internet conection,no heating at the room.and the personal ment becuase It is cheap hotel/motel I must not expect at everyting is working.
List of TV programs not OK. No Eurosport and only 1 danish channel
We were happy with the check in and check out. The menu was expensive from our UK point of view when the buffet was taken off at the weekend. The breakfast had a good range of foods to choose. The cooked breakfast was not very appetising and the arrangements for taking butter from the butter bowl was not very hygienic.
Family friendly, clean and good breakfast
It is a family friendly hotel. The room was clean and well designed.
We travel with a dog and find the hotel always welcoming in that respect. Good parking facilities, restaurant and bar available at reasonable price. Some parts of the hotel and the rooms are in need of refurbishment, but nothing serious. Friendly staff.
staff are friendly. room however is small and expensive. location not convenient. facilities are alright.
- nice reception work and pleasant other staff; - kids' corner at the breakfast area; - comfortable clean rooms; - large free parking; - nice buffet; - outside and inside views of the hotel itself; - if for city trip then too far from Helsinborg, if only to stay one night and go away to the Stockholm direction (as in our case) - then ok;
Staff were very freindly and efficient service. Room was cleaned to the highest standard. Good shop to buy all the things one might have forgotton to pack.... The hotel deor was very old fahioned. Inparticulrly the dining room. However there was a nice area to watch tv in the bar.
Very well acces nearby the road. Good breakfast. Rooms are well equiped.
pool is very little.
Cozy, clean rooms, friendly staff
Right in the center of Helsingborg. Upon my arrival, I had to look for the receptionist (who had difficulties smiling). Room was very tiny, but cosy.
The idea of using a heritage building and to create room of different style is good, but would need more care and oganisation. Bathroom, quality of beds (even if smaller than booked), free Internet and TV was good. Did not get the room type that I booked. Room was only accessible by crossing the open backyard. Heating could not be regulated (even not by the staff) and the windows opened to the backyard that was easy accessible for everyone and full of smell from the kitchen. A glass of water and other things left on the bed table not removed by the service. On check-out they tried to charge almost the double price.
Great personnel, nice breakfast, cosy
Nice rooms & friendly employees
Very pleasant hotel staff, nice old buiding at splendid location
Excellent location, very nicely decorated, very cozy rooms, clean and nice staff
The cosy atmosphere! It was a very intimate and small hotel which made it nice to stay in :-)
location in the city centre hotel does not have own parking facilities
Really nice, warm staff. Make you feel at home and very helpful with directions, internet connections, restaurant recommendations etc. Great location very close to the bus station and ferry station. The hotel was undergoing renovation and was a bit noisy. The rooms were small and the one i stayed in faced a peeling wall and lots of clutter below. Their restaurant is not open on Mondays, so one has ot fend for oneself
The location good for rail. Lounge very relaxing in evening. Good high speed internet. Helpful staff.
Very helpful staff. Took phone messages for me while I was out. Broadband connection (wireless and ethernet) in the room. Cables available.
It is located at the harbour in the neighborhood of bar/restaurant.
The central location
Nice staff, easy located, god value. No
The private atmosphere and care of staff.
clean and comfortable
The ease of the operation,the warmness of the staff towards us , I meant to tell you about room 37 the fridge doesnt work,i tried to plug it in but it just immited a horrible smell .
Fresh rooms and good price That there was noone at reception
Very efficient automated check-in facility, great value for money, location was ideal for the town centre. Faultless, very efficient automated check-in facility.
The space in the appartment.
Easy check in..easy check out, great breakfast and great beds!
no staff to help during the week end.
room was ok, as well as location system with cards did not work smoothly at all. I experiences it also as very unpersonal if you arrive and have to talk to a phone to get your cards. modernisation does not go against loss of human contact. staff (both behind reception and in kitchen) was not service minded
Good price, clean, lot of space, good location and good staff
Nice location, good value. Actually, I found that somebody else signed my bill at the check out and I was charged without authorization. The manager did not get back to me with clarifications. I'm going to put this forward to the local authority.