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Room was clean. Shower was great. Room was too small. Restaurant is too expensive. Breakfast buffet was limited.
Rooms are very small and they pretend it is possible to to put a baby bed but it's quite impossible. The price is much high for a room wich have a view on the parking and the road. The chamber is noisy because the church ringing all the night every 15 minutes !
The location and design of the hotel is fantastic. Staff very helpful, food good. Overall great place to stay.
the staff were very friendly and efficient bathrooms too small - but beautifully equipped
Nice hotel with a nice room, the ladies at the reception were both very kind - the one in the evening and the one in the morning It's a bit far away from the bigger cities - so with no car it's a bit of a problem to get there.
It was very clean and fit the purpose No
nice, modern hotel with good facilities. The restaurant at the other side of the street is good, so it isn't a problem that Hotel Arcade doesnt' have its own restaurant. The train staton is at 50 m. When sleeping with the window open, there's no way to sleep decently. All nigt long there are trains (cargo). If you can sleep with the windows closed and accept the relative high temperatures in the room, then this hotel is OK
Beautiful place, nice room. generally - ok No a/c in the room – I mean there is no way to change temp by myself. Only from the front desk !!! this is ridicules
Very clean, modern facilities and very professional staff.
New, modern, clean rooms. Good restaurant (indoor and outdoor seating) with reasonable prices. No smoking inside restaurant would have been preferable. The hotel is located across from a paper plant - not aesthetic - but was not noisy during sleeping hours. Breakfast was included in most of the other hotels we stayed in, and had a better selection.
Nice atmosphere. Excellent service, clean modern rooms. The paper plant across the street. I thought the price for breakfast was high for what we got.
Tha hotel is OK,well-equipped but there's a paper factory in front of the hotel and we weren't informed about this fact. It's very noisy and the view is just a factory:) there's no information about tha paper factory situated in front of the hotel
Staff were very kind, food at the reastaurant very good
This hotel is situated near the highway to Zurich and Lucerne, and therefore ideal for a stop-over. Lucerne city center is nearby (by car appr. 15 minutes). Restaurant is good. The hotel itself is located on what seems to be an industrial area, therefore in the close neighbourhood not many facilities are present. For a stop-over, this hotel is ideal.
I liked the modern room and the kind staff. We didn't know or heard about the paper factory which is opposite the hotel. Why? This information would have been better to know earlier, it was a surprise when we arrived at the hotel. But the hotel was okay anyway.
Nice staff pleasant clean rooms No staff on duty sunday from 17:30 couldn't get a drink or food after are day trip,Factoryover the road.
The room is clean and a comfort. The points where the parking lot and the net are free are good. The restaurant "Gasthoh Tell" that had been recommended at the hotel was the worst restaurant as long as I knew. The hot water of the shower did not come out on Sunday night and Monday morning. Do by chance?
hard to find.
The staff was great, very welcoming. It's remote, but that was what we were looking for