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Very polite and professional. Nothing ever too much trouble. Location is excellent Not the cheapest but you poay for what you get.
The service and particularly the facilities connected to the SPA thermes in terms of the access and price
Excellent hotel staff , very good services !!! We love this hotel and want to come back to spa! The room could be bigger.
It was excellent we he'd a good time
Location, connection with the Therms, furniture style cleaning of rooms is to be improved
the direct acces to the therms It felt as if there was not enough staff to handle such a busy weekend...check out took long...and breaffast was tooo busy
Great location for the spa. Nice rooms. Very good breakfast. Frendly staff. If there is available space, you can park for free outside of the hotel (no need to pay €16/day). Rather crowed on saturdays and during sunday morning breakfast. Special teleferik to the spa for hotel's customers didn't function that day, something rather inconvenient due to rainy and cold weather. Cleaning of the room during staying could be better.
diner was very good, breakfast was fantastic, direct entrance to the Thermen of Spa We had a room at the street side and at night there was a lot of noise
Great service, great food and wine on the terrace bar. Everything was excellent
The excellent choice for breakfast which was of a high standard
Traveled in and around Spa
great hotel..i liked the location, spa facilities, breakfast buffet...staff was very friendly as they offered to change the room after my partner reported that shower head was not working in the bathroom the room was renovated but still needed a final polishing e.g. shower head was nto working
Comfortable room and excellent meal in restaurant. Best shower of all the hotels in our itinerary.
Room was in the eaves so you couldn't stand on one side of the bed. Shower flooded the bathroom as it had no door. Damp patch on the wall. Staff were polite but very slow and not overly concerned about any issues raised.
Free of charge wireless internet -
The wellness facilities & the restaurant
Convenient location to Spa race track Wanted to use the gym and had called the hotel directly to ask if they had a gym and they said yes. Unfortunately it was a bedroom with 4. Pieces of equipment. Hardly a gym !
Room was too cold and no proper heating. Furniture cheap and old. Not good value for money.
Modern and clean room with big flatscreen tv (superior room), great breakfast and friendly staf. Hotel is very well situated, just 2 minutes away from the Spa center by car
Dinner Dirty noisy and being refurbished
Comfort & silence & excellent restaurant at this manoir. No.
peace and quiet most of the time Lack of headboard on bed gap between matress and wall! Designer wash basin with no way of containing the water, not very eco friendly. Noise from quad bike between 10.30 and 11pm
Great luxury hotel. Hotel staff was very kind. The wellness facilities were of the latest technologies and designs. Luxury all over the place. Very clean. Diner at the restaurant in the evening was excellent, quality products and very warm atmosphere. Fire place is very pleasant to have a cup of tea in the afternoon. We had the castellane suite which was very spacious, with all facilities needed. Big bathroom with large bath and rainshower, a separate room with desk. Only thing that could be improved is breakfast. I expected a buffet but everything was on the table when we arrived. Poor choice in my opinion but i am used to have large breakfast. i missed some yoghurt, dry fuit, cereals, eggs, brown bread (only wite),...
The incredible surroundings, almost castle like and the combination of this with modern interiors in the rooms and excellent cuisine. Breakfast should be included in the room price
very nice atmosphere, very helpful staff, excellent cuisine, beautiful location
`We did like the Welnes Centre a lot!! Nice view with a glass of champagne in our hands,.. We also booked a relaxing massage and that was really nice.The suite was fenominal, nice bathtube in the room, beautiful view outside, good bed, very friendly staff! Did all their best to fix the internetconnection..
Beautiful view from the back of the castle. Tables in the back for relaxing and have a drink. Very relaxing.
very nice hotel kitchen ' smell' in the room 5
very nice setting, well designed interior with attention to detail there were no feeding chairs for children
The room and especially the bathroom were lovely. The decor of the entire place is perfect.
Very good location; clean room; nice breakfast buffet.
Very friendly staff, very polite and helpful. Beautiful setting, right in the middle of spa, but in a quiet road. Secure parking. The pillows were a bit big and hard
Location, size of rooms, friendly staff
Nice location with lots of charm. Beautiful, clean rooms. Very quiet. Buffet breakfast was ok, but there could've been more choice.
excelent hospitality, lovely atmosphere, Fresh, spacious and clean rooms with many historical details. Your stay makes you feel like a royal princess.
The atmosphere of the building, the quietness a kingsize bed would have been better
Room was of an excellent size, especially teh high ceilings and large doors, which made it feel special. No. Would stay there again.
liked the welcome, the helpfulness of the staff, the good breakfast, the location ,the calm and the quiet luxury of this hotel
Attractive, city-centre hotel. Pleasant staff. Little English spoken by receptionist - but then why should she - it's in Belgium. Pretty garden with tables & chairs. Limited secure parking. Rooms 16 & 26 wrap around lift shaft. Lighting to room could have been better. Breakfast doesn't start until 8.00, which is too late.
good bathroom and breakfast v dark room
Big room and and big and big, sunny and calm terrace
The view from my room was spectacular. I was lucky enough to have a rear facing room looking down into a valley. Room air conditioning was appreciated as it was quite warm. Decent sized car park at the front of hotel - useful for those who may intend bringing some extra wheels to the race circuit. Very convenient location for the Spa Francorchamps race circuit. Very polite and helpful staff. Didn't have any coffee/tea making facilities in the room, though it did have a minibar.
- Los servicios y el centro de bienestar (siempre y cuando uno se aloje con un paquete que los incluya) y el desayuno. - The services and facilities and the wellness center (whenever you book a package including them) and the breakfast. - Sin contratar un paquete, TODO se paga por separado, incluído el albornoz. Y la cena buffet del sábado era excesivamente cara para lo que se ofrecía. - Unless you book a weekend package, every additional extra has to be paid separately, even the bathrobe. And the buffet dinner on Saturday was a bit too expensive for what was offered.
Relaxation and Privacy
we both felt that pool should have been free as in line with other hotels and treatments extra
I found the bed extremely comfortable, good a/c, fantastic breakfast! Poor gym equipment both selection and the condition, price of beer was extortionate.
This is a fantastic hotel, and you would expect it to be given the cost, but it lives up to those expectations. The room was fantastic, food was great and same with the service. The Formula 1 teams and some drivers stay there as well so you know its good. The only problem I had was with one of the receptionists who was very condescending and rude.
The hotel is not in Spa, but the centre of the town can be easily reached by car or by taxi. The room what we had was large and clean with spectacular view to the woods and hills. The food in the restaurant was just OK, but not really enjoyable and below typical Belgian standards.
very relaxed atmosphere , helpful reception staff background "Muzak" was a bit annoying , especially in restuarant
room and view were excellent The quality of the buffet on saturday was poor. We arrived at 8 pm and most dishes were almost empty. For this price quality not acceptable
Friendliness of the hotel owner. Noting.
Its location within Spa shops,bars and resturants and within easy reach of the race circuit. The room was very hot even with the window fully open and that was in October, I think a ceiling fan would make the room alot more comfotable.
The hotel was very close to town center so we were able to walk everywhere. The guy who helps run the hotel was super friendly to us and was even able to speak English (which was a nice plus)! Most of the residents were elderly people, which isnt really a bad thing but just out of respect, we had to watch our noise level.
The proprietor was extremely helpful and welcoming - the rooms was very comfortable and the position was excellent
Clean and comfort rooms;Breakfast was nice;Polite personnel
Pierre is a great and friendly guy, speaks good english and is prepared to do an early breakfast (i was working and had to leave early in the morning)
comfort and facilities no
no restuarant facilities
Very friendly staff. Little nice garden. Coming from Denmark we would like Belgian beer in the refri. and not Danish beer!
Good value for money inclusive of beakfast, lovely location in Spa and easily accessible for exploring local area. Quadruple room was a really good size for our family of four and very clean.
stylish.Reduced.perfect. We stayed not long enough ;-)
Beautiful modern interior of old farmhouse. Everything spotless. Breakfast delicious. Quiet and peaceful, tho' might not be quite so on Race w/es.
The rooms were nicely furnished, very comfortable beds and excellent showers. We ate in the restaurant and Pascal is a very talented chef and we had really superb meal.
Made to feel very welcome, comfortable beds, good breakfast
Spacious room, great breakfast, very quiet
Comfortable and Clean with generously supplied secure parking for my Classic Car. Good location in pleasant village close to Spa Motor Circuit Sharing the Bathroom
the room was very comfortable, the breakfast excellent , very beautiful landscapes around
The breakfast was excellent and Monique was the perfect hostess. The room was comfortable and very pleasant and the hotel easy to find.
The friendliness, the food and the location to Spa Racing circuit. The room was clean, functional and well maintained.
Very well maintained rooms, great location and a very good Italian restaurant below it. The rooms were quite warm, there was no airco available.
None Be very wary of the booking policy. I cancelled a week in advance (because the circuit was closed) and they still took the full price of the stay from my credit card.
Warm welcome, friendly staff, clean and modern rooms. Would recommend
The room was great---nice for three adults. It was a little hard to find where to check in to the hotel at, but once we did the people were very friendly.
An easy stay if you are planning to go to Spa Francorchamps - 2 minutes from the track entrance. Pizza Reesteraunt downstairs is good value Parking not good if you want security for your vehicle
The hotel was small (only 6 bedrooms on the 1st floor), and had a very nice Italian restaurant/pizzeria underneath on the ground floor. Also, it was situated just half a kilometre from the entrance to the Spa motor racing circuit. There were no tea/coffee making facilities in the rooms.
Very handy for the motor racing circuit at Spa francorchamps
Friendly staff, good restaurant Hotel for fans of auto/motorsport
The room was very nice, the manager was very helpful ,we've got a wonderful dinner at the restaurant and a nice service.We would cery much like to come back to this place.
Friendliness of the staff; the good food; the very nice room (more like a suite); and the location. There were wonderful walks within five minutes.
The food and accomodation where of a high standard. The close proximity to Spa motor racing circuit made it an ideal hotel to stay in
Super private hotel, lovely rooms very enjoyable fabulous countryside and not corporate -great!!! Value makes uk look very very poor Restaurant does not open late
The staff, especially the daughter of the owner, were very helpful and friendly and made the whole stay very enjoyable. Bathroom in Bedroom 1 could do with some TLC, but everything else was okay.
Great food and welcome from the owner.
as soon as we arrived everything was perfect. Mine host was superb. I would look forward to a return trip
friendly relaxed atmosphere
Quiet location. Very helpful staff. Excellent restaurant. This is the third time that we've stayed here and I'm sure it won't be the last! Poor shower screen. Difficult to have a shower without flooding the bathroom!
Very friendly people and very convinient for the Belgian Grand Prix. Too small beds.
Location and Servic
Our room was beautiful. We overlooked a green field and lake with a chateau in the distance. Our host, Anja was so pleasant, friendly and obliging. Nothing was any trouble. There was champagne on arrival and chocolates on our pillow each night. We could not fault Les Nenuphars.
Very warm welcome. Informative about local amenities. Quiet location situated beautifully near the Ardenne mountains. Good off-road parking. Perfect location for us to visit Spa Francorchamp race circuit.
everything was great! even the restaurant in the same street!
Ce B&B se situe dans un cadre sympathique et calme. L'accueil est convivial et chaleureux. Petit déjeuner agréable. Possibilité de réchauffer un plat en cas de petit creux. L'accès à Internet est gratuit. Que demander de plus ? ;-)
This cottage is the ultimate suggestion if you visit Spa!The owners are very kind and friendly. We had the room in the upper floor which we loved for the great view to the back yard and the lake! The decoration is very pleasant combining modern and classic.The "douche" is very relaxing. In the back yard it has trampoline and swimming pool for the kids! It is a great place with "personality" both for couples and families with a little kid! In the kitchenette on the ground floor you can have coffee, hot chocolate, soups and tea! It offers also a variety of board games if you want to relax to the room.It is definitely recommended! We ll absolutely come back in spring time or summer (in the winter it was also great)!
the area around the hotel the blankets stink,too small room,"poor '' breakfast for 4* hotel
All I can say is that I loved it. Food was expensive for the lobby sitting area for dinner.
wonderful location, helpful and courteous staff, clean facilities
Very helpfull staff, clean room/pool/surroundings. Very nice hotel, I would recommend this. Shower head pressure in room was to weak, difficult to control hot water in the shower.
Great location, value, and the apartment was excellent. Parking fees were high.
Spacious A frame bungalow and quiet location
This hotel meets anybody's requirement, from Family and Budget to Business travellers. Relatively cheap in price we strongly recommend this place. There were no bad points about this hotel, just all Positive !
Very relaxing as we could come back in the afternoon after a heavy program of touring the Bulge battle areas Poor wi-fi
Hotel staff were very kind and always give service with smile. One morning we were late for breakfast and the staff were kind enough to reserve a table for us with food. Swimming pool room were too hot and stuffy with a weird scent. There was no curtain or a door in our bath door so if you come with families it is a bit weird.
quit location, easy access to nature walks, fantastic back yard, room was beautifuly decorated, lighted, and comfortable, internet connection was crucial for 1 day work which I required, and was for free. TV only in French...
lovely place, very friendly and attentive householders, cosy house in a nice country style, tasty breakfast (shef-made scrambled eggs are to be tried!). cons of an old house: bad soundproofing. not so easy to find at the first time.
beautiful rooms, lovely grounds, ample breakfast. This is not a complaint as I had a very pleasant 3 days here, but my room was on the second floor and unfortunately when I arrived the owners were not there and I had to carry my big siutcase up a narrow circular staircase, which was not easy.
The couple that run the B & B were very pleasant and helpful. Upon our arrival, the woman helped us with our bags and provided much useful information about the area and even made dinner reservations for us. The bedroom and bathroom were very spacious and well decorated. Overall, a very pleasant stay.
Very quiet and peaceful. Relaxing surroundings, beautiful grounds and very friendly, accommodating staff. Delicious breakfasts, and the sauna was also an excellent addition. Close walk into town.. couldn't fault it at all.
Our stay was just tremendous. We had a truly magical weekend which involved relaxation and the buzz of the Grand Prix weekend. Just perfect.
The rooms were very clean and spacious. I was there on business and so had little time to spend at the hotel, but from what I saw it was all done to a high standard. A bit difficult to find, off the beaten track. Go past the Casino on your left, turn left past the Auberge hotel, and go up the hill, over the railway crossing, turn right at the fork, and then left at the fork, still going up the hill.
location is good, walking distance from the center This is an old house and the rate does not correspond to the actual condition of the hotel. I would expect something impressive at a rate of 9.1 which was not the case.
My second visit, and still the best hotel I have ever stayed in. Great location - quiet, and only a few minutes walk into town. Beautiful house, and gardens, friendly owners, great sauna, big friendly cat and the best scrambled eggs i have ever eaten. Top notch. Will be staying there again next year for sure.
The extremely friendly and warm attention shown by the owners/management. Very cosy, family-style environment and feeling. Good food.
Excellent staff, lovely atmosphere in a "manoir". And they have a funny cat :).
The hotels owners make their guests feel very welcome and cannot do enough for them. A great place to stay and great people to stay with.
Excelent location and wonderful building. For me and my wife is our lucky place and the guarantee of tranquillity, polish, calm and relaxation. The service is faultless.
Nice and helpful staff, calm/relax atmosphere, comfortable room (princess) with very big balcon and wonderfool view. For summer should be great place for weekend
A lovely hotel in a nice location. The facilities in the hotel and the rooms was excellent. The staff were very friendly and helpful. It is a hotel I would recommend and would stay in again. 10 out of 10!
Very quiet, very comfortable. Very friendly and personable owner who loves to play host to your stay.
Excellent staff, breakfast, romantic hotel and room
A lovely family run hotel. The owners have a real sense of service & hospitality - could not have been more helpful or attentive to us. Like staying weith a family. Great!
The place is marvelous: nice hotel (romantic rooms, garden, furniture, color...) + kind staff (Dutch couple). The hotel staff might be a bit more open to any eventual late wake up (serve coffee + sthg to eat)...