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This hotel, in a tastefully restored medieval townhouse, is one of the best my wife and I have stayed in. Not only is it clean and tastefully decorated, but the service is impeccable, with things like a complimentary bottle of wine and sweets on arrival, and friendly, helpful and knowledgeable staff who do everything within reason to make your stay a pleasure. The location is an excellent one: it is less than half an hour from the centre of Vienna on a train service that is fast, cheap and efficient, but still has the benefit of avoiding the considerable cost of a comparable city-centre hotel. In Klosterneuberg itself, there is a famous monastery, and in the other direction, Krems, Durnstein and Melk are all less than an hour away. Just one minor complaint, about the comfort of the bed. The old-style iron bedstead with its knobbly bars doesn't make for comfortable sitting-up (reading) in bed. That being said, we didn't bother to ask for another room , which they would most likely have given us. Also, I think there could have been more facilities, e.g. bar, business-centre and health/fitness, although we ourselves would probably not have used them anyway.
The staff were very obliging and the accommodation left nothing to be desired. Excellent location as well.
The staff was terrific! Friendly, helpful, professional, just great. The hotel was impeccably clean, the included breakfast was excellent with fresh fruit and a wide selection of cold and hot choices. The hotel is not somewhere in the country side as I had pictured it in my mind - I don't know why I pictured it that way. It is located in the very center of a busy intersection smack in the middle of town right in front of the bus terminal where you can take the bus that will take you to your Metro connection that will take you into Vienna. Great location, but not in the country. Their own restaurant next door serves excellent food. Not all the rooms are air conditioned and we arrived on a day that was unusually hot and it would have been impossible to sleep without a/C. We had asked for a/c rooms but were told that only one of the two had a/C. At our request the front desk lady immediately found an adjacent room with air and we were very happy she did it without any fuss or hesitation.
Excellent place for a romantic weekend
room size and cleanliness, also the breakfast choices were nice.
excellent hotel, excellent service at the reception, the rooms are clean and the people fantastic!! one of the best hotel I have never been!! congratulations
This is a charming old world hotel with all the modern amenities. The location is quite good for a visit to Vienna. There is bus service directly in front of the hotel. The best part of our stay were the two front desk ladies who were friendly and helpful throughout our stay. We loved our stay here.
Very comfortable hotel with a friendly staff, nice rooms and a good breakfast. Easy access to Vienna without the frenetic activity of the city. And the wonderful nearby Klosterneuburg Abbey is a plus. Parking in the small court at the hotel is often impossible, but there is easy free parking at the nearby train station.
The hotel looks nice from outside There was horrible parking, place so small, I have never seen it before. Rooms were like old west europe style, I would never pay 112 euros, If i see rooms before. Early morning I could hear people smoking from downstairs, so I could not sleep.
Very enjoyable stay. Hotel and restaurant and bar staff were so accomodating.
The hotel is very clean. The breakfast and service are excellent. It is a little expensive, but it was fair.
missimg air conditioning
fantastic hotel and superb restaurant.
Hotel is great, quiet and clean!
The enviroment, the peaceful place, the pool, the hotel restaurant The staff didn't change our shower gel even if we told them twice, hotel needs to be renovated.
Everything! Great hotel and exceptionally helpful staff. The reseraunt was also of a very high standard!
The manager and staff at the hotel were very friendly and made us feel very comfortable. They had problems with the hot water service which resulted in a few luke warm showers. Fixed by the end of our stay
The setting is unbeatable. The hotel is perched on a hill overlooking the Weinerwald. Despite the unseasonally high temperatures, the forest breeze kept us cool. Also, I can't say enough about the hotel reception staff. Very friendly and accomodating. While I have nothing but praise for the reception staff, we did have one bad encounter with a server in the hotel restaurant. An elderly blond woman who I believe has worked for the hotel for many years. She was shockingly curt and rude and seemed utterly annoyed to be serving the hotel guests. We went out of our way to avoid her the rest of our stay. A shame really, as the rest of our experience was delightful.
The room was very clean , fresh air because the hotel is in a forest
The peace and absolute tranquility, the stunning views over the Vienna Woods and the infinity pool with Jaccuzi and sauna /steambath facilities! We arrived a little after nine PM, and the restaurant had closed early -normal time is ten PM- they did provide us with a beautifully presented sandwich each and a pot of tea as we asked if they could provide anything .We were starving ! No lift in old building,
Location, nice designed rooms
I loved the location, the design of the entire hotel and the breakfast. I did not like that the restaurant was closed for dinner at 9 p.m. on Monday.
Highly Recommended. Absolutely beautiful hotel with beautiful surroundings. Just be careful if you plan to train in to vienna, we were told to go to hutteldorf station, and put hutteldorf in our GPS. Problem is that there is a village nearby that is hutteldorf that is not where hutteldorf is. We wasted over an hour.
Facilities are excellent
It's a beautiful setting, just 20 minute drive outside of Vienna, very easy.
very nice place in mauerbach , and very clean hotel
fantastic Hotel with all extras you need as frequent traveller to charge the batery. Unbelievable good retaurant with an Italian flavoured chef. Very quiet and nice staff.
Perfect service, nice and pleasant stuff, confortable clean and spacious rooms, breakfast, parking, spa area, park and nature around the hotel curtains to transparent to sleep in the morning, no room service, little bit to far from the city
Room bright. pleasant and spacious. En suite bathroom facilities very good.Very pleasant and courteous staff. Food excellent. Location very convenient for public transport. Lighting in room very poor.
smell in the rooms
Friendliness A bit too many stairs to get to my room. Also no possibility to darken the room from the many lights in the automobile sales room on the other side of the street.
Location and good food from restaurant. No air conditioning, very hot in summer.the town is too small, nothing to explore.
convenience to Vienna Parking was almost non-existant; Noisy - next to train lines
it was a very lovely place to stay, i will stay there next time I go to vienna nop
Appreciate the friendly atmosphere and the helpful manager of the hotel Slow service in the hotel restaurant during my dinner
Friendly service during breakfast No
The comfort, cleanliness and quietness, so as staff. Too far from the city and old building. Only for those who do not expect too much for this price.