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Beautiful location. Very comfortable accommodation
The great care of the staff
Very good service at a good price + neighborhood of the Veluwe nature. Spacy room.
walking out of the hotel you will walk into a beautifull forest bathroom with fungus bad maintenance,as guest you will feel more welcome with your dog when there is a breakfasttable ready for you in the bar instead of hearing that you are not welcome in the normal breakfastarea(we do understand);parents with children parked them in the bar while we were having breakfast no intervention from hotelstaff.
Breakfast is good, not too much choise, just enough. Swimmingpool inside and outside (both not really big). Bar in hotel. The best thing is, that this hotel is not really a hotel, the rooms are located in seperate "houses" which are standing in the middle of the forest. If you are on the terrace, you are sitting in the forest (bunnies hopping in front of the terrace). This is more like a small vacation park. Luxury and class have faded away in this hotel. The bathroom was good sized, but it was really simple (not wat you would think of a golden tulip hotel). Even in the hotel itself (doors needed a paintjob or other updating). The room was nicely sized, but also here the walls could use some work. Housekeeping didn't mind spider webs. Could find them all over the place.
Many facilities, like bowling, swimmingpool, restaurant etc. Breakfast was very good as well, really enjoyed that. Nice location in the middle of the forest. Feels like being away. Rooms weren't cleaned in between. We stayed three nights and after the first night, they didn't even bother vacuuming, replacing cups etc. The only thing they did was: they made the bed...but they didn;t replace the sheets...
Quiet, Rest If you know a room is rented, put some heating on. Room was icecold
great stay - excellent buffet breakfast - would rush back there! Lack of parking close to room
I was attending a party in Hoenderloo and it was close by No Coffee and Tea making facilities in room. When asking about it got tea and coffee sent to room in thermosflasks. Coffee was stone cold
The hotel is situated in the middle of a forrest, ideal for making walks or trips on bicycles. It's not a standard hotel but you sleep in seperate buildings, like smaller houses with terraces for example. Very friendly atmosphere!
Location, friendly and helpfull staff. Nice restaurant.
hospitality ai friendly staff, perfect location next to Park de Hoge Veluwe, hotel itself surrounded by forest, nice Irish coffee! although included in price breakfast was quite a meagre affair, kitchen closes at 8:30 pm (!!) too pricey for quality food
Location. Reception not sign posted.
I liked the very friendly helpful staff and the wonderful countryside location including the sound of an owl hooting at night. Also the food was excellent. No.
Excellent location, nice atmosphere and very good food (both breakfast and dinner). Great value for money! The bathroom was too small to be comfortable (very clean, though).
Excellent meals - comfortable if small bedroom
Evrything about the hotel was wonderful. The staff was helpful and friendly, the food was delicious and the setting was gorgeous. I would definitely stay again.
Very nice setting, adequate rooms, good food and friendly service.
Easy access to cycling and the park. Good food availability.High standard of everything justifies the price.
small intimate hotel, freindly staff, good food
Friendly helpful staff, high quality food and very good location
quiet friendly atmosphere and close to the Park and Kroller-Muller musem very small room (we were advised of that in advance); steep stairs with low ceiling (I bumped my head on the way up) I suggest having some shelves in the bathroom
Location, dining, atmosphere , staff. Everything was excellent.
Well appointed hotel with courteous and helpful staff. Restaurant food good and general environment excelllent. A short walk from the national park entrance.
Location - scenic and near to the National Park There is no elevator, we need to climb up the spiral staircase
The staff: kind, attentive, ready to serve their clients - and always with a smile. nothing at all. MY ADDRESS HAS CHANGED - I LIVE IN ZEIST NOW. And I was staying in "Kruller" with my sister.
Clean and comfortable room but nothing special. Excellent location for national park. Excellent buffet breakfast.
The staff at all times were most friendly, pleasant and helpful. Visiting the local interests especially the Kroner Muller museum and Hoge Veluwe park. Sitting on the terrace of the hotel in the evening enjoying a glass of wine and generally soaking up the ambience of this very vibrant hotel. That the locals came to eat here is recommendation in itself. Ironically the meals - I could not fault the presentation, the quality of cooking nor the wide and imaginative choice of menu but for me the portions were too large - I would have preferred a choice of portion size - I hate leaving half a meal on my plate !
The staff were friendly and welcoming, the hotel is very well placed for the nearby national park. There were too many flies in the dining room.
ambience waiting long time for waiter for dinner
The rooms were beautifully decorated and spotlessly clean. It was clear that the hotel had been renovated recently. Very comfortable beds and linens. I was also able to access wifi from my room. The check in and check out was too long since the staff were always busy with the restaurant. Perhaps more staff can be available at the reception during check out hours.
Convenient to National Park entrance. Hotel staff picked us up at the train station (there was a bus strike at the time). Many thanks for that!!
Celan+breakfast Otterlo is a very small country and you need a car to go somewhere i think.
housekeeping need improvement.
Very helpful staff. Clean rooms,nice and quite. Lovely wood area
The brekfast was delicious hotel is very ok for me. I will recommendate this hotel to friend and also I will visit it again :) Thank you
Good layout, our room (a corner room) was spacious and well lighted, same with the restaurant, the park around the hotel is beautiful and it is right in the forest. It is also very easily accessible from the A50 highway. It is close to the highway and trucks are carrying on all night - if your room is on the highway side and you have sensitive ears it can be a nuisance. The bedding is very warm and because of proximity to the highway it is not possible to ventilate the room as that would only increase the noise level.
Quiteness of the Place The hotel is composed of a number of separate villas scattered in the forest so you need to have few minutes walk to the restaurant and other facilities. Each villa is made up of two floors with one room in each floor. The nearest bus stop is around 10-15 minutes. There are no nearby restaurants, shops or any kind of life at all. It is really scary quite place.
The price and location is good. The bathroom is poor.
Location. Quiet. Charge of €10 per day for the dog. When questioned about this, the hotel had to admit that the charge was for vacuuming the room each day. I consider vacuuming the room each day part of normal hotel procedure. Hotel did refund the charge after we complained about it. In general we had to push the cleaning staff to clean the bathroom each day. Not something one expects in a hotel of any class let alone one which advertises itself as a high class hotel. The following comments apply to Booking.com, not the hotel: Room is advertised as double with terrace but had twin beds. Hotel told us there are no double beds at the hotel. Hotel is advertised as no pets allowed but pets are allowed.
Excellent hotel in picturesque woodland setting. Very good facilities. Room quiet, clean and comfortable. Good restaurant and also very extensive choice for breakfast. It was very warm during my stay so air conditioning in my room would have been much appreciated.
very quiet, perfect;
peaceful, right area, good bar food & service They offered a room without terrace before I reminded them we had booked a room with terrace.
I particularly liked the layout and overall concept of the hotel and leisure complex. The restaurant also has a very nice atmosphere. The only critisism is the rather steep and narrow stairs to the accomodation level which might be a problem for some guests
supply of coffee/tea during breakfast
Beds are Really good Nice and quiet location of the rooms Breakfast definately was not worth Eur.17.50
breakfast was OK It was not worth 4 stars. It was more a holiday camp with conference facilities. Website is very misleading. Rooms were not clean and dirty towels and waste were left between the trees. Sorry
friendly staff, quied countryside, very nice atmosphere to family escapade, location closed to interesting places in Holland
we were on the quiet site of the hotel the breakfast was very basic, the key was kept on a place that every one could pick up the key. so we kept the key of the room with us.
peopel were very accomodating. Sigaret smoke in the office, hall ways and reception area.
Food was good, service good, staff communiocated well, overall satisfactory visit. Bedroom had the smell of stale tobacco, previously someone had been smoking in the room.
super friendly atmosphere with great food
Friendly staff, quietness of the location; nice breakfast. Room interiors and common areas look old fashioned, but still ok.
staff was nice and helpfull. decent bathroom for the price you are paying. not very clean, spiderwebs everywere. We asked for a quit room with our booking but got a ground floor room right next to the entrance and outside terrace. The staff was helpfull to change rooms, but the only other room left was extremely moist and smelly, very unhealthy. So we had to stay in the original room.
The staff were very friendly Difficult to find.
Great hotel staff, lovely country side.
great breakfast, beautiful environment, great cycling opportunities small room and thin walls, you could hear everything, stinky bathroom, there are two blocks, we stayed in the older and cheaper one. But not as bad as it sounds. You get what you pay for.
Surroundings area is gorgeous. Yes.It was very cold in the room between 02 am and 07 am when Ieft it.
family run & very pleasant. They were very helpful to my husband on a mobility scooter.
Friendly staff, nice location, free of charge internet access, good breakfast with warm breadrolls :D
it is a family run hotel and everyone was very nice and very kind. Wonderful people! breakfast until 10a.m. would have been perfect.
Tranquil in all rspects Directions poor !
comfortable beds ,clean room not suitable for people with walking difficulties as no lift and quite a few stairs .no ground floor rooms
Good value for the money. Nice terace. No Airco
The testimony to our satisfaction with Hotel Smittenberg is that we have now stayed there four times on our car journeys to and from Scandinavia and we have used it as a link to travel from Hook of Holland and also from Ostend, Dunkirk and Calais. It is very convenient, it provides us with good value and a 'no nonsense' service and the staff are friendly. We look forward to using it again and would not hesitate to recommend it to others.
The location is excellent, and the food in the food in the restuarant was good. Room service was the worse I have ever had. The room was poorly serviced and then the staff left the door to the room wide open for all members of the public to walk in and out at their wish. Very poor security.
fantastic evening meal, excellent parking facilities.
everyone were very helpful and friendly and location very central no, it is a real family hotel in nice surroundings.
The hotel was comfortable and not noisey
the attitude of the staff,and the car parking,position easy to find,
Breakfast was great!!! Noisy and couldn't keep our windows open as is wasn't secure
Near park De Hoge Veluwe