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Very comfortable and spacious rooms - location is very special and the town very accessible I was surprised by the lack of manners displayed by a senior member of staff at reception - the one night stay was not cheap and there was a distinct lack of appreciation for my business - also beware the mini-bar - I am happy to pay mini-bar prices but the quality of the products was sub-standard - and 21 swiss francs for a sub-standard glass of proseco is not palatable
The room was large and clean. We had a room facing the street and it was noisy.
Beautiful location. The town is delightful and quaint. Excellent restaurants, although a bit pricey.
High-class hotel with big, well furnished rooms each with a balcony. It's right in the town but walkable from railway station. Good breakfast. It is not cheap.
Big room, good facilities Room service and restaurant close oddly early therefore if you want to have something to eat at 10pm for example you have to ask for a sandwich or a salad at the bar
Hotel elegancy & site Price expensive
Being next to the water of the Rhein Access to the hotel garage a bit complicated
I liked the location to see Stein am Rhein. The stay was also verz comfortable and the breakfast was delicious. We came to the hotel around 1:00 after a long flight to Zurich. The receptionist was less than helpful saying that it was a "pity" that our room would not be ready until check-in time at 4:00. They were not busy and he did not check to see if even one room was ready for our 80 year old mother to rest. It was impersonal and in poor taste. He also offered coffee and then added it to the bill at 4.50 euro per cup.
Superb luxury hotel in a charming small town. Beautiful room with balcony and a small bar with sink for making coffee etc. Very comfortable. Food is of a very high standard but inevitably expensive. It would be difficult to criticise such a well-apponted and well-run hotel, with such helpful staff.
The room was comfortable and clean, espresso machine in the room The swiming pool is very small
The best is pollite and highly professional personnel. Of course, cousine was perfect, very good location, very quite place, very nice view on the lake, and excellent service. No
the room and the beautifull surrounding with the lake and good parking and free internet. restaurant is expensive
The staff were exceptionally accomodating and helpful, the room was pleasant, clean and comfortable. Limited facility in english, but we managed to communicate effectively.
No a/c or Ice machines
convenience to Schaffhausen no
We were asked to leave our room at 10am, despite there being an 11am check out time.
The restaurant is friendly and the meal was good The bed frame was unstable and the mattress was too soft