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Very nice room. Helpful and pleasant staff. Thought hotel was right on the river, was disappointed to find this was not so.
Very pretty family hotel on margin city in quiet outskirt. Accommodation it was OK, room clean, very kind staff. Baby bed for our son is prepare in arrival (gratis)
helpful staff, clean rooms and facilities
The room was comfortable, clean, the breakfast was very good and everything around was beautiful
It´s great choice for visit Tropical Islands and Spreewald. Nice clean room, lovely breakfast and helpful staff.
very nice place and surroundings a noise of visitors at night
perfect staff, excellent English :-) The locality of Treffendorf is very nice, we loved it. Breakfast was rich and delicious!
the hotel staff was excellent , even they didn't speak much english they were ready to help at anytime.
Very good and cosy
Did not like it. We were the only guests. Felt like we were in the twilight zone. Mgr made it very clear we were booked and that it would not make any sense for us to first look at the room. It was as though we were trapped. Have never had that experience with a Booking. com hotel before. I believe any others we have ever used, were we to have looked at the room and said we didn't like it, would have said "Okay, your reservation is cancelled." We have never tried that, but in this case it was made clear that looking at the room was quite irrelevant. I did not like that and therefore would not recommend this hote.
Front desk attendance Quick check-in and check-out Excellent breakfast Nothing to comment.
very nice, big room, big bathroom, good breakfast, perfect location for visiting Tropical Islands hotel staff has problem to speak english, one day full bin wasn't throw away
Good food and service, excellent location no
reasonable hotel, insulated , near to excellent park tropical island, the breakfast is very good, we arrived in the afternoon very hungry and eat dinner in the hotel restaurant and it is not recommended , the food was bad taste .
Excellent breakfast!!!! Old style room furniture
The hotel is close to the Tropical Islands Water Park which was the main reason for my visit. The shower did not have a curtain and that created a water mess all over the bathroom floor.
nice and spaceous room, personal easy going staff. Great breakfast. a bit to hard beds
The staff at the front desk was very friendly. The rooms were very spacious. I have a child. So, a baby crib was available and cheap. Only 5 euros a night. The breakfast was great.
The rooms where big.