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The owner and staff were incredibly kind and helpful and accommodating!
The kindness and servicing attitude of all people working in the hotel.
Clean Rooms, Good breakfast, Restaurant is nice also, only closed on Sunday night, not to far from Tropical Islands is why we picked this hotel.
Quiet room at the back side of the hotel
The location is ok if you have a car and will visit Tropical Island and if you would like to go to Berlin there is good train connections to Berlin from Lübben.
Convenient locattion-not far from the highway.The staff were very friendly and pleasant despite our quite late arrival.The room was very good,clean.Lovely breakfast buffet.
reastaurant has good atomosphere. unfriendly staff. no refriferator. no internet connection.
there"s no elevator
Friendly staff; good facilities; cleanliness;location in attractive town and region
Did not like it. We were the only guests. Felt like we were in the twilight zone. Mgr made it very clear we were booked and that it would not make any sense for us to first look at the room. It was as though we were trapped. Have never had that experience with a Booking. com hotel before. I believe any others we have ever used, were we to have looked at the room and said we didn't like it, would have said "Okay, your reservation is cancelled." We have never tried that, but in this case it was made clear that looking at the room was quite irrelevant. I did not like that and therefore would not recommend this hote.
Very good and cosy
very nice place and surroundings a noise of visitors at night
the hotel staff was excellent , even they didn't speak much english they were ready to help at anytime.
The room was comfortable, clean, the breakfast was very good and everything around was beautiful
It´s great choice for visit Tropical Islands and Spreewald. Nice clean room, lovely breakfast and helpful staff.
perfect staff, excellent English :-) The locality of Treffendorf is very nice, we loved it. Breakfast was rich and delicious!
helpful staff, clean rooms and facilities
Very pretty family hotel on margin city in quiet outskirt. Accommodation it was OK, room clean, very kind staff. Baby bed for our son is prepare in arrival (gratis)
Very nice room. Helpful and pleasant staff. Thought hotel was right on the river, was disappointed to find this was not so.
The hotel is close to the Tropical Islands Water Park which was the main reason for my visit. The shower did not have a curtain and that created a water mess all over the bathroom floor.
The rooms where big.
Front desk attendance Quick check-in and check-out Excellent breakfast Nothing to comment.
nice and spaceous room, personal easy going staff. Great breakfast. a bit to hard beds
The staff at the front desk was very friendly. The rooms were very spacious. I have a child. So, a baby crib was available and cheap. Only 5 euros a night. The breakfast was great.
Excellent breakfast!!!! Old style room furniture
reasonable hotel, insulated , near to excellent park tropical island, the breakfast is very good, we arrived in the afternoon very hungry and eat dinner in the hotel restaurant and it is not recommended , the food was bad taste .
Good food and service, excellent location no
very nice, big room, big bathroom, good breakfast, perfect location for visiting Tropical Islands hotel staff has problem to speak english, one day full bin wasn't throw away