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The staff was great. They were waiting for us on arrival, which was slightly late (8 pm). The room was comfortable, and the atmosphere peaceful. Even though full, the room and hotel were very quiet. I'm quite happy with our choice of accommodations.
The staff was great, everyone was really friendly. We had a change of plans and needed to stay an additional night, and it was no problem to request the change right at the desk. They even changed us from the room we booked to the "honeymoon suite" that had a beautiful view of Neushwanstein Castle from the balcony. Definitely a great place to stay. Maybe include extra pillows and blankets in the closet.
Easy access to Castles and beautiful sceneary at night
very nice and warm service.Location is next to castle ticket office. Don't like toillet bowl.
Everything,was exactly what we expected! Perfect is the word!
Great location, just few steps to the ticket office for the castles. Food at the restaurant was fair. Facilities are far too basic.
Very friendly atmosphere No blind on one window - spotlight made the room very bright
The room was very pretty and clean.We could even see the castle from the balcony. All staff were very kind and friendly.Good location! We really enjoyed the stay. The restaurant at the grand floor was also pretty. It would be great if you have some space to keep baggage after check out. We had to put our baggage outside, but as I have experience my baggage was stolen at hotel in paris even the room was locked.(but receptionist could not see inside and once receptionist opend the lock at reception, anyone could enter.) I understand it is not hotels responsibility though.
Staff was very helpful and cheerful. Location was excellent for visiting Ludwig's castles. Restaurant and beer garden also very nice. If you go during high tourist season, be sure to ask for a room on the opposite side from the restaurant as it can sometimes get noisy in the evening.
Great location and very helpful receptionist.
Very close to castles; newly renovated building (back building) Shower was difficult to use; Hohenschwangau very small with little internet or cheap food options
On-site parking is very convenient and location is very close to King Ludwig's castles.
The landscape was great... with the two main Castles just in front of our rooms. The breakfast was delicious and varied. Most staff was friendly, welcoming and gentle. The matresses were not very comfortable, but acceptable.
convenience, friendly staff, price desk closed during night and some portion of day
The staff are very nice and the price is cheap for room. No
Good location, Good Room, Welcoming reception. The lights up the stair well of the annex didn't work. I am sure this was only temporary, but it was very inconvenient when we back at the hotel after dark after a meal out, and there was no hotel staff available to do anything about the problem. A hotel should have someone on duty 24/7.
The breakfast, it was amazing especially for being included in the price. They made us omelletes, eggs, and had several other breakfast options available. There was nothing it was amazing!
It is a very good hotel in a beautiful area. The breakfast is ample. It is beyond all praise.
The view from our room was not great: was the best possible. The staff is also outstanding, they really go and buy the tickets and stuff you need with pleasure. The dinner at the hotel was very nice too.
The hotel is extremally well located if you come to Hohenschwangau in order to visit The Castles. Very nice and helpful staff. Very nice and spaciuos rooms, some with the view on the castles.
hotel and restaurant service was excellent didn't like is not the exect word, but the restaurant menue was quite limited and not all the food was very good.
Best hotel I have ever stayed at and I've been to multiple 5 star hotels in the US.
The beautiful location - the layout of the rooms - very large for International hotel - staff went above and beyond to ensure guests are all happy and have everything desired for a total experience
this hotel is really close to the Castle. And when i woke up in the morning i can feel the clean air. And the hotel staff is so kind enough to have some help. I had the dinner in the hotel restaurant. and it was very good. I'd like to recommend this hotel to my colleagues or my friend.. But in the high season it can be quite difficult to make the booking. because of the good location.
Excellent location (near to the both castles Hohenschwangau and Neuschwanstein); excellent breakfast. Doesn´t have a frigobar in the room; heating system wasn´t very warm.
Fabulous location, between two beautiful castles and the Alps!
Size of the room, terrace The douche was samall
This guest house was within walking distance to castles. Beds were comfortable. The cows at the adjacent farm were cute. Although the rooms were smoke free; as we entered the lobby area at anytime it reeked of cigarettes. The shower did not drain properly.
GOOD and clean hotel but a little bit too expansive
It's a cosy place with comfortable rooms and beautiful view to the castle. The staff is very kind and helpful, giving also good hints for the places to visit.
Beautiful location and perfect for walking and hiking. A minor detail, but this hotel was next to a small field of bulls wearing bells. It was great fun to watch them romp around the field.
great view of castle and mountains road to hotel is not easy to find
The hotel was very comfortable.
Beautiful view of the mountains - if they were not hidden behind rain clouds; good restaurant in hotel. Extra charge for use of TV, luckily not charged in our case because of bad weather... Non-smoking signs in lounche but most of the time quite smokey (hotel staff smoked?).
The Restaurant had excellent German food. Breakfast was a good german style breakfast. The rooms I rented where large, I expected to be smaller, I was supriced. The location was in walking distance to the castles. I got some objections from the Kids about it.
the staff is a family and they are very nice persons, good breakfast, excelent localization and very good prices, we strongly recomend this hotel nothing