Located a short drive from Danang International Airport, Mercure Hoi An Royal is ideally located between Hoi An Ancient Town and Cui Dai beach. It is only minutes away from Thu Bon River, the historic Japanese Covered Bridge, and the local markets and tailors of Hoi An. For a truly memorable experience in Central Vietnam, choose between a modern hotel room or a poolside suite and pamper yourself with the most comfortable accommodation in Hoi An.
breakfast was pretty good
Location was good, restaurants and shops close by.
The staff was very pushy, but helpful whenever we needed something. However, we asked them to book train tickets for us and they charged us more than 150% of the official tourist price, that is already higher than the local price. They pushed us in taking a taxi from the hotel to the train station what we did not as the price was double of what we paid going by taxi arranged ourselves. They offer some day trips in the hotel, also for double or sometimes more than double the price you are offered at booking offices. The light in our bathroom and the aircon were not working properly. The hotel bar was already closed at 11pm on Friday evening and the gym was really too rundown to use it.
Very friendly hotel here the staff are always ready to assist you. Hotel is about a 15min walk outside of Hoi An but the again most hotels in Hoi An are like this. The hotel provides a shuttle service into town and also to the beach, free of charge!! We did the trip to My Son through the hotel. It cost us $30 but we had our own private driver and when we got back from viewing the sights he had ice cold water and cold towels available for us.
One small detail was that the wiring was open at the back of the bed.
Great hotel, nice pool, in between town and the beach - the free bikes are ideal for getting around and the restaurant staff are extremely polite and attentive.
A great experience generally, but like all the other hotels outside the city centre, it's on quite a busy road - although the rooms don't face out onto that side which is fine....
We liked the swimming pool, good service and friendly staff. Location was fine, right between Hoi An town and the beach. The shuttle bus and free use of bikes are well organized.
We did not like the smell of the room, it was extremely damp and probably this was because of the moist of the airco. The prices of the restaurant, spa and facilities on the beach were very high.
Free Internet, beautiful swimming pool, fabulous buffet breakfast, large clean bedroom
The staff were very friendly and helpful
satellite was down all the time,
In particular the friendlyness of the staff, no one excluded
The location is a bit tricky. Too far from the city and too far from the beach. No problem provided the shuttle service is kept as scheduled. If the shuttle does not perform guests ought to be advised in advance. Even after telephone reminder no show is no good and apologies and refund of the taxifare do not erase this very unpleasant (incidental) experience.
Beautiful room in front of the pool (Villa), very quiet and comfortable; very nice pool; kind people; nice restaurant; good massages