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Very friendly and helpfull staff in the reception. The room is so good and bigger than I expected, and the cleaner clean the room everyday. I love it. Kind of far from city. It took 30mins to walk for me to city. But when I was used to walking along the beach, it wasn't a big deal. If you rent a car, the location isn't a concern at all.
What a great place....clean...nice suites ..wonderful friendly helpful staff...great location.
Only quick visit due to business trip so not able to fully appreciate and respond to questions posed
I think just ok, no outstanding points I want to highlighted to the hotel. The aircondition, bathroom, kitchen is just fair for living. The check in and check out time is not appropriate for guests, the check out time is 10am. When we checkout the hotel, we left some useless bags,foods in the hotel and not cleaning the breakfirst as usual, and they yelled to us that we made the room disgusting and let us pay 30 dollars or clean the room by ourselves!! I think it's very crazy to let guest clean the room on behalf them.
We found the room comfortable, clean and quiet. The Hotel staff were polite and helpful.
Pleasant staff, clean room, air conditioning/fans, flatscreen television, good kitchen and appliances and complimentary breakfast at a time to suit. Off street parking. pool and bbq. shower over the bath.
Very warm and extremely helpful staff.
Helpful friendly staff. Nice place and great location. Good breakfast. Slight mixed message between different staff as to breakfast policy.
Konofrtable conditions including fully equipped kitchen, clean. Distant from city centre (20 min walk)
Convenient Location. Clean comfortable rooms. Free off street car parking.Close to city, airport and esplanade.
Convenient for short stay during driving holiday. A lift to get luggage to the 1st and 2nd floors would be useful.
The reception staff were exceptional, they were very attentive and informative. The design of the motel allowed a lovely breeze to go through the building and it was very well maintained and clean. The location of the motel was perfect for us because it was quiet and our room backed onto a small park where native birds were regularly feeding. No
We enjoyed our stay the room was good and the staff very good. It was further from shops and beach than we expected but enjoyed the walks but not the rain. Wrong time of year for us. Breakfast tables were not cleared well and coffee was a bit weak
Free breakfast, but it is slightly misleading. If you want a hot breakfast you have to pay for it. Free breakfast is cereal toast and fruits. I didn't expect this for 60 a night. I could have gotten much better accommodations elsewhere, or had equal accommodations at a hostel.
Extremely clean and the staff were very helpful
The location was good. Hotel was pretty central to everywhere we wanted to go. Nothing we didn't like
Nice self serve breakfast (cereals/toast), relaxed atmosphere. Safe in the room and pleasant staff. Air conditioning quite noisy.
Good suprises: Very helpful staff. Clean rooms with tile floor (stainless). Bathroom included handsoap, handcream, razor-cream, schampoo, conditioner, bodysoap. The decor are not that stylish.
Notthing! Run by amateurs: a family by morning and another by evening. The swimming pool is a tank of 3 by 3 meters. There is no space for every car in the park. You cannot use a usb pen at the guests computer and the printer doesn't work. The view from the room is to somebody house, there is no privacy, and it is closed with a flyes net, so if there is an emergency you can't jump through the window, thou you're in the ground floor. The room is very small, the is no space for the luggage. The internal door between rooms was unlocked. It is a family who does the cleaning, not a professional way. The name of the hotel takes the wrong way. It's a 2 stars hotel, not central and expensive for the quality.
The staff were all fantastic, especially reception who could not do enough for us! The room was nice and clean and we had a good nights sleep in a comfy bed. The location is great as it is only a five minute walk to the Esplanade and is still in a quiet area. I'd recommend this place to anyone.
The owners couldn't do enough for us. Although we arrived at the hotel from a very early morning flight into Cairns, they made showers available to us and loaned us towels and ensured we had a welcome cup of tea. They were aware that we were on a tight schedule and wanted to visit Kuranda that day. Not only did the owner organise it for us, he also dropped us off at the skyrail direct to save us time.
I thought that the staff were extremely helpful and polite. It is very central to the city for shopping and dining. Loved the rear carparking as it is very difficult sometimes to get a hotel with that kind of parking. No comments all good.
Location was great and everything was within walking distance. It was great to have a refrigerator in the room for snacks. The front desk help was great - they always had good suggestions on what to do while in town. It was a decent little hotel. Only two things of note: there was a clump of hair on the bathroom floor, like a tumble weed and the neighbor's in the room next door came home at 2:45AM one night and proceeded to scream and argue for the next hour and half.
It was quiet despite being right on the main road into town
The night decorations were impressive and the staff were sometimes able to rectify problems. The bar and reception area were closed and alarmed at around 10.00 P.M. This was a big problem. I also killed 3 cockroaches in Room 17. I did not mention this at the time so as not to disturb my mother. Leaving used food trays in the corridor during the day seemed to me to be an obvious cause of the insect hazard.