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The person I was with The hotel I picked
I stayed 2 nights and returned home with bed bugs!!!! Called to request a refund and reimbursement for the HUGE cost of removing bed bugs from my home -- the manager was completely dismissive and rude, and refused to do anything at all. AVOID STAY ON MAIN AT ALL COSTS.
Location to the fashion district downtown
It was the Hotel Cecil, which has it's eccentric charms built in 1924. Older designed with bathrooms more in common areas than in each rooms as today. Post stay there did search about hotel's history. And in retrospective the oddities can be considered supernatural, Definitely felt a presents there but could not place it. That made the experience more charming. Felt more like hipster hangout can really thrive in this hotel. Even the dislikes weren't that horrendous, just knowledge that this was the old Hotel Cecil would have been nice prior to booking. Would not have swayed me from booking it though. Parking is an issue but found price breaks at other around the corner public parking places, had to pay approx 50.00 for parking for the 3 night stay- that should have been told prior to booking, YOU ARE NOT ABLE TO PARK AT HOTEL. If you add that to the cost of the hotel stay, that might make some one stay else where due to price of parking.
Great value and location. Staff was tops. Clean room.
I did not. This was the worst "hotel" ive even been in, in my entire life!! customer service was garbage, very rude lady upfront, horrible attitude. small rooms, very dirty, roaches and bedbugs, rats on the hallway. My whole back is itching from the bed bugs.
Dirty and used towels in our room. Upon check out the front desk staff talked with another staff member and finished an entire conversation before attending to us.
Cheap. Lock on the door. Some rooms have bathrooms attached. USC is a $6 Uber away. Decent food within walking distance. The desk clerk flatly told us we had booked a room with a two-twin room with a shared bathroom. I had reserved a queen with a private bath. He had to poke around to figure things out. Thankfully he did. He told us we would lose our $50 security deposit for smoking in the room. So to find the room stinking of stale cigs was not welcome. The bed creaked. We had one white pillow between us. No AC in any rooms. The ceiling fan seemed to spin but we couldn't feel any air moving. The bathroom (we paid a premium to have) was Hong Kong-small. The H and C faucets in the shower were reversed and wrong--C should be on the right and deliver cold water, H on the right with hot water. Lawsuits have been settled for less. The TV signal in the rooms comes from a boosted feed. The breakfast is great if you still demand a cartoon animal on your box of breakfast carbs.
The only reason I liked this place is the location and the rooms are just decent for the price. Stayed at the hotel for 7 days so it's practical if your on business The staff could be way more welcoming and polite. One guy was pretty rude in particular when I inquired about Warming up some food. The wifi is terrible. I found myself at the startbucks down the street every morning. The fact you can't bring any guest into your room is inconvenient and there no mini fridges or microwave. It wasn't decent for the price but I wouldn't stay there again
It was very clean and the staff was very nice Nothing
So, to start off, let me say that this is not a hotel. It's a cheap way to share a room with seven other people and have a little base of operations to explore from. The thing that impressed me most was how clean it was. Every time I went anywhere in the hostel, there was someone cleaning something. I felt very comfortable in that. Also, having a lot of internationals around makes for great conversation. And the staff was very friendly and helpful. Great stay overall! The only thing I didn't really enjoy as much (and this really couldn't be avoided) was sharing a room with 7 people. Not that they weren't nice; just the awkwardness of not having much privacy and trying not to make much noise when you come in late or head out early. Other than that, it was great.
Great breakfast, and very clean all around. Super helpful and friendly staff. Lockers in the room for your valuables and a really soft blanket! The beds were pretty good and there were sockets in between each bed with room for about 6 plugs. Everyone showers in the morning so the water gets really cold. This is not their fault though:)
Great location and price. Pleasant staff. Very clean. Surprisingly quiet. Long flights of stairs to room. Very slippery tiled shower floors -- I fell! $2 extra for towels.
Nothing Everything. The minute we get there we are ignored for a good 15min while the front desk flirted with a girl in the lobby. We are finally helped, but with attitude from the minute I opened my mouth to check in. Then we were told I had to have a passport to check in. I provided my out of state drivers license and was told that still wasn't enough. They had to have an itinerary showing that I planned on leaving. Nothing on the website we used to book advised anything about having to provide a passport and i have stayed at sevreal hostels around the US and never once did they require a passport to stay at their establisment. I even double checked my itinerary details when we left to see if there was any disclaimer. We ended up just cancelling our reservations as long as they didn't charge us. The guy checking us in was rude the entire time and had little to no care if we stayed. Never again.
toilet and room is clean. good location. provide breakfast. nice common area. staff is helpful no wifi in the room
I loved the location, fair price, good services, many value visitors informations. Lovely building. I felt safe. Non
the price was good. staff were helpful at explaining how to get around the city etc the beds weren't the most comfortable i've ever slept in but it's a hostel so u get what u expect really
The location is perfect, directly in Santa Monica, one block to the ocean... Crowd is nice there, too
The front desk help was awesome...whatever I needed they helped with...cab, directions etc. The bed was extremely hard! The wi-fi connection was poor.
It was one of the niciest hostels I have ever stayed at and it was right in the heart of things in Santa Monica including the beach!
be in contact with a lot of nice people from all round the world..The enviroment was so nice.. the breackfast was very good. If you want u cant store your food in the hostel's fridges and cook it when ever you want in the big kitchen!!
Basic but centrally located hostel
The staff was interested in helping people, Good availibiity for tours...couldn't be a better place in L A to stay for a Hostel,
a round hotel is expencive. this hotel is a little cheep
I never stayed there. I tried to cancel since I learned that parking was additional across the street for $17 - no street parking if you have a car. A hostel shouldn't cost this much. I was better off just paying $60 at a cheap hotel/motel and have a room to myself! I wish I could get that money back. :(
They provided towels which is nice The house smelled weird the first day when I walked in. There were signs in the bathroom that said there would be a $50 charge if the floor was wet which is more than how much it is to actually stay there. There was a bug on my bed the next morning and I flicked it off so I didn't get to see what kind of bug it was. Either a small spider or I hope it wasn't a bed bug
I slept just fine and other guests were respectful. It took a while for the employee to greet me outside. He also promised to bring me a towel, and never did. I never saw him again to be able to remind him.
Not a single thing! You would sleep better at the airport! Too many people in a room. Bathroom was filthier than an NYC subway bathroom. No towels provided. The blankets made me feel like theyd been taken from a molested child and donated. Cerfew not enforced or observed. 50-60 year old men hitting on girls 18-25. Disgusting. Staff were no help with locating my room, rules, accomdations.
Drug dealers and prostitutes around pool area. Had a gun pulled on me outside in the daytime. Going out at night was clearly not an option.
It was cheap I didn't feel safe walking around the area. Went back to the hostel 'restaurant' which served a virtually inedible burger. Parking is limited and not assigned. Typical hostel bathrooms. I wouldn't go back!
Just the price The room with 20 beds was smelling bad, all dirty, bathroom disgusting.
Cheap housing, pool There are several things but like I said you get what you pay for
The free shuttle to LAX and champagne coupon. Ultra cheap dorm rate** free watered down coffee. Oh where to begin. The place is located in a undesirable part of town. It looks run down and seems to be more of a place that people stay long term vs a couple of days or so. They have cats everywhere, I literally counted 14 pussies roaming the property. Don't get me wrong I love cats, but I don't think it looks right at all. The dorms stunk and for a 20 bed dorm only to have one bath is totally unacceptable. And the staff could go through some customer service training. Really that's referred to the night crew as the day crew was ok with me. They have lockers for a reason, use it!!!
Price Free shuttle to and from LAX One staff was rude (but the rest were nice) Other guests in dorm not quiet Took them about 55 min to pick me up 15 guys in bunk beds in double wide trailer with one toilet But hey it was 19.38 If you want better the. You'll pay at least 3x as much but if you want a place to sleep then it's unbeatable
Horrible rude service. Shuttle two hours late when they kept telling us twenty minutes, asked by both driver and front desk attendant "you know there are taxis right?" Very unprofessional
I booked a bed before I read the small print about no one over 30 can stay here. I realized this 2 days before I was scheduled to stay so I contacted management. I never heard anything back from them at all I landed in LA and drove to the address listed for the site and still couldn't find the place. Tried to call but again no contact with management at all. Address listed was in the heart of inglewood and a very shady area. The address given looked like an abandoned building and definitely nothing like the pictures that are posted. So after being unable to find the place and no contact from management,I got to sleep in the rental car for the night. When I got up the next morning I checked and was charged for the stay on my credit card. Love paying for nothing. The absolute worst part of my trip and I plan on disputing the charge on my credit card. Maybe I had the address wrong or it was listed incorrectly but some kind of communication from management would have been helpful.
The people at the lodge were really amazing. They were friendly and could answer a lot of questions. Dom is the events coordinator there at the hostel and he used to take everyone out for nightly events which allowed poeple to interact with each other. There were people from many different countries and it was interesting to share their perspective on things. The beachside views was fantastic. The music around reminds you of san Francisco in the 60's. They also have free breakfast in the morning, a separate room if you want to store huge luggage and a common room where people from different rooms can talk to each other during the day. At $35 per night, i think that its a good deal compared to the expensive hotels in LA The spring beds were really not that comfortable. I didn't get much sleep. Also there is just 1 shared bathroom for 8 rooms which could get cramped up somtimes. Add to that, those bathrooms get clogged often. I also had to struggle in getting the door open as the key would not fit in completely. The vending machine is out of order.
Great Location and staff and fellow travelers
Ir was ok for a budget place didnt feel too safe in the hotel surroundings in the night...