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easy access, clean, and quiet decor a bit dated
free wi fi for info that is not available at the desk. the hotel staff were unfamiliar with the local transport and we ended up at the wrong side of town. a local bus/ train map would be helpful. also restaurant is not open sundays, so if you stay over the weekend you miss breakfast. its also a bit too far to walk to the main part of town everyday.
I had a big cock rouch in my room
Nothing. It really needs improvement in comparison to other hotelsl/motels. No hair dryer, no mattress covers under the flat sheet (no fitted sheets), no coffee maker. The mattress needs to be protected and fitted sheets have to be bought. The man at the reception was very unfriendly.
It was recently renovated so the rooms were a lot better than the pictures that were listed online. If you need something short term (we only stayed 1 night) this place definitely fits the bill. I'll definitely consider this hotel when I come back to Hollywood. WiFi was a bit slow and had to resort to using 4G on my phone. There's no pool or hot tub.
not much old and shabby stunk of smoke no fridge or coffee making restraunt not open and it was too small.
The room was clean and nice and the gentleman staff was very helpful a little over priced but worth it in the long run
I liked to location of the hotel, close to Hollywood Blvd west and close to the highway exit. I didn't like the personel at the reception desk; they kept shouting that we could not check in without a printed confirmation (that we didn't have because we were travelling and booked one night before). The room was not clean; there was lots of dust under and on the tables. The breakfast was very limited and there seemed to be a fixed number of breadrolls for all hotel visitors.
The staff on the front office were really effective. The location is good. The room was small for two beds. The price is a little expensive for a simple hotel.
This hotel needs a total makeover. The plumbing was terrible and all faucents leaked. The carpet probably had bed bugs in it and the bedspreakds had holes in them. The faucets leaked all night long. The shower head was totally broken. It was a pithole that i'd never go back to.
This is an excellent motel in West Hollywood. Taking into consideration the value it offers good clean rooms, free wifi, and parking. You are about two miles from the Chinese theatre which gives you a good walk up either sunset or hollywood blvd. You are also at the entrance to the 101 however traffic is LA is terrible all the time so it's not like you will be speeding away to your destination. The maid service was good and the front desk staff were very nice. It's not an luxury hotel but you aren't paying those prices. I would stay here again if I visit LA.
The person at the front desk was efficient, polite and helpful. He recommended a very good restaurant which was reasonably priced. It was near our destination - the HFFestival - Arclight Theater.
Hotel looks like the set from 'My Name is Earl' haha
Great little hotel in the centre of what's an expensive city - a little out in the sticks, but everywhere is far away in LA. Nice rooms Some of the staff are really miserable and the whole place looks very dated - but it is an absolute bargain for the price.
room was very clean. Bed was comfortable.
Only four metro stops away from Universal Studios and Universal City
Room was clean and comfortable, efficient staff. Good location to reach Hollywood, etc. Very little space to eat breakfast, so we took it to our room. Breakfast itself was very humble (not a lot of choice).
Parking lot was small spaces ran out I tell the fuu at the front desk I need a paeking space you have no more he says park in the side in a dark alley I tell him no its to dark he says you payed for the room not the parking. Nothing and they have a 100 deposit that they say nothing about till you check on
The price Not decent restaurant in the area
Location and price. Limited parking. Even though we had the hotel-issued parking permit, there was not a parking space available when we returned at 10 pm. We squeezed into a space at the end of the pool. (Not a marked parking space.)
Clean and comfortable - also great having a safe for valuables and passports etc No
Conveniently located for my needs The bed was uncomfortable, gave me a backache
It s a great location, rooms are very clean, good breakfast, staff is so kind, they try to help you in almost all they can, we recommend . All was very good.
The fridge is very noisy and the breakfast finishes very early (9:30a.m)
Location is good - 45min walk to Chinese theatre via Sunset or Hollywood blvd. Free WiFi internet. If luxury is not the goal, then for a fair price it is an acceptable choice. Sheet in the bed had a dark stain. Long hair in the bath tube. Price could have been lower.
Location Horrible parking
The rooms were all remodeled and have a modern feel to them. -The water pressure and temperature of the shower were spot on. limited spaces for parking at this hotel means that for their guests they have to double park behind cars or park as far as a few blocks down the street for parking. Staff are not friendly nor welcoming and I felt as if I was a burden to them for checking in and using their hotel. Area of town where the hotel is located is not the greatest neighborhood where you certainly do not want to be out walking by yourself late at nite. The beds were too springy and light and would make the most noise even with a little movement. The hotel was too close to a major street so we heard sirens, car backfires, people yelling, and more every nite.
the room was dirty , and it smells bad
Convenience in location Door key didn't work, Had to change rooms. Light in bathroom didn';t work properly
It was 7 minutes from Universal Studios Hollywood. The room appeared to be really clean. Their very small parking garage was full. There wasn't any street parking available. We had to park down the street and pay $25 to park in that lot. For that $25 more, we could have stayed at a much nicer hotel that had parking for us. We were trying to save money by staying here and it cost us more because of parking.
Price Thin walls, loud, beds as comfortable as the floor. Hallways smelled. Terrible parking.
Nothing Parking was unavailable. Website said there would be parking. I use hotel.com a lot (need a room tonight) however I no longer will use unless I get a refund
Beds extremely uncomfortable and staff not very friendly at all. I attempted to call the front desk several times when we first arrived but no answer what's so ever (almost as if the guy at the front desk avoided talking to me)
Nothing especially when you end up paying way too much to stay in a crack house There was no parking is there were people screaming up and down the hallways there was smoking in non-smoking rooms and when I woke up in the morning for the little sleep I could get there was throw up in the hallway and none of the employees had any idea I was even there not worth it never stay there again.
Location No parking
Clean room, friendly staff, close to Hollywood Blvd Nothing
Parking was horrible
the location (walking distance to subway stations), the friendly staff, the rooms hollywood blvd
Shops and (fast-food) restaurants nearby. Near crossing Sunset & Hollywood blvd. You can see the Hollywoodsign from the hotel Breakfast was minimal
Nearly from hotel you can shopping . The hotel was expensive for 2 star . For me next time no go.it was not good clean.
Great location, only one block from Metro station in Hollywood Blvd. Bathrooms are a bit old. Elevator old and slow. breakfast very poor!!! Staff in lobby booked transfer to lax but was confusing and everyone told us different rates. We ended up going with an Armenian driver who overpriced the drive by 10$!!! Please note you can arrange trasnfers with Super Shuttle which is much ceaper and convennient.
location, WiFi in room, room size price
the location was nice, just up the street was the Metro station, and was close drive to downtown. There were no towels in the room when we got there, when we asked the staff, it took quite a while to actually get them, and there was a large bug on the wall, looked like a cockroach.
The location was very convenient to attractions in Hollywood and the party I was going to. The internet connection - there was suppose to be free wifi - didn't work which was annoying.
The room heater wasn't working. Breakfast spread wasn't great. Felt like it was a make shift type of arrangement.
Once my AC wouldn't work, then call the front-desk, and the problem was solved soon after. I can say that was cool..... If there is something I didn't like about your place is definitely the breakfast,and the breakfast area I could say that was really poor.
Excellent location, good value, clean, very nice large format picture of Griffith Observatory in the room - brought the appearance of the room head and shoulders above the typical budget business travel experience. I will definitely come back. Good access to yummy eating in both Thai Town and Little Armenia... Slow elevator, spongy carpeting in hallways - i.e. no big deal...
Very helpful staff who even allowed us to leave our car parked after checking out. Comfort ok, clean, proximity of the metro station to visit Hollywood. We felt the area not safe at night. Breakfast and breakfast area ok.
Located just a block away from chinese theatre and hollywood blvd attractions. Free overnight secured parking garage. The hotel is pretty much ran down in all aspects. I think it is unfortunately just bad management as it has the potential to be a jewel...you can tell the hotel had its good years at some point, but today it is just sad. Bad arrangements of furniture in the rooms (meaning large tables and chairs forced to fit small spaces between bed and wall, old and badly maintain wall paper, and really what ,ade me write this review.....extremely dirty. Food was left in the small fridge since who knows when, floors needed a sweep and a mop, dirty windows, with vews of dead plants ... Sad, very sad.
Location Old and worn out
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The room had a Nice firm bed with a large tv and cable. The plumbing fixtures seemed to be new and nice quality and plenty of hot water. The room was clean and it had a mini fridge and microwave. The manager was nice and very attentive, great location The room had a slight musty smell like a smoker had been in there,room was a little small and the bathroom fan and a/c unit were a little noisy. The Door had old style key locks not self locking and with no saftey chain or bar and didn't self close.
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comfortable room no swimming pool
It was brightly lit when we got back at night. It had continental breakfast (good hot chocolate). Workers were friendly and about at night. It still had room keys - actual keys, not the card type. There was a window between the front desk and guests (similar to a bank teller window).
Best hotel for the money in LA, period. Can't say enough good things about it. We stay in LA a lot and good, inexpensive hotels are hard to find. Staff is super friendly and the room was well kept. This place is a definiately stay again hotel.
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Staff was friendly and accommodating, room was clean and bathroom was better than expected. Easy to walk to Koreatown from motel. Bed was like a slab of concrete and pillows were fluffy but squished down into paper thin pillows with no support.
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The owners are really friendly and the rooms were clean and cool. For the price of this place, I felt like I scored big time. Great value, great room, great experience. 10/10 would stay here again.
The Friendship Motor Inn surpassed our expectations. It was extremely clean. The Manager was great, and extremely intentional with his services. He called to ask if we wanted breakfast before closing. The area was quiet. Great Mattress. Would Recommend!!. If I had one complaint it was their super hard soap.
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The night I stayed, it was very quiet Morning coffee and tea did not have tea bags or real sugar
The morning van driver kept texting and not paying attention to the customers
Great clean rooms, friendly staff and comfortable bed. Loved the free shuttle service to our terminal as well
Employee should provide parking ticket ready
The lady at the front desk was really good Sometimes the common areas were dirty
Needed a place to stay for a few days while waiting for the next flight out of LAX. Staff was friendly and helpful. Room availability was convenient and flexible. A perfect fit. Minor maintenance to ice machines.
The staff was friendly and my room was clean. I did not have any problems and was only in town for one night so this was perfect for my needs and the price was right.
Room was very clean. Housekeeping service is great. Ice machines broken on a few floors.
newly renovated rooms; cleanliness small bathroom, poor WIFI Connectivity
I didn't have high expectations for this hotel, just needed a place to crash next to the airport for an early morning flight the next day. For a basic hotel, this was surprisingly nice. Rooms were clean, staff was responsive, liked the modern functional decor,was just right. Appreciated that they had security in the lobby checking people's room numbers before allowing just anybody up to the rooms. Was a slight smell of smoke in the room
The shuttle took forever to get us from the airport and the rooms were dingy, with holes in the blankets and thin pillows. The rooms are decorated to look all modern but instead they look cheap.
Shuttle service yo the airport Great bed
The design of the hotel and the rooms was extremely appealing. The staff was nice and helpful
Location and pool area. Comfort, price, room condition, a dog park right next to the hotel that bothered like hell!
The walls are very thin, you can hear everything going on in the room next door..
upon arrival the front desk staff was a bit testy with me and made me wait past 4pm for my room after i had been on the road and on planes for eay too long. i got cut off by a gentleman when i tried to talk in a stern voice i got name and reservation? not even a hi, how are you doing today? location for price isn't too great anymore, elevator was out one night, no one really asks if you need anything, maids don't speak english but at least they smile. not worth what i paid. ridiculously overpriced. i asked about restaurants and all they wanted me to do was order from their room service. had problems getting on internet in room.stayed there yrs. ago, quality of service has gone down. when i arrived no one even asked if i needed help with bags.
Love the showers! The only lounging chair was a beanbag which isn't ideal
I liked the location. It's very central to Hollywood and West Hollywood. This hotel is very noisy. The rooms are very spartan, and this is not a hotel for people not there to party into the wee hours.
Great location Bed was squeaky but in sure that could have been fixed
A little weird
Great service, fun times, great parties and very comfortable and clean.
there's a great vibe about this hotel. and the best part is, if you find yourself in hollywood and not sure where to go, you can pretty much party in the lobby! also, mini bar items are super cool and fun. not enough space to hang clothes! the mini bar location is cool but not practical.
The location was very central. The staff were very friendly and attentive. The floors need updating. They made very loud creaking sounds. It seemed like the guests above us were going to fall thru the ceiling onto our bed. Guests in a nearby room partied on their deck at sunrise and were very loud.
Fantastic staff - very friendly especially at the bar and by the pool - very very pleased with the overall experience and will defintley be staying there next time I am in LA
Comfortable for an overnight stay between flights.
Location Hard to find room ,stuck back in the construction area only 2 rooms stuck back in a alley way. Doors of both rooms wide open and the lights didn't work, the floor was covered in water, this was fixed but took time. I've stayed here alot but never had a room like this. I had a reservation too. I don't think they use this room for guests regularly.
clean, close to airport, friendly people, good internet no proximity to restaurants except BK
Overall good facilities for price Loud airline noise Room could have been cleaner
Owner has done a really good job of cleaning up and modernizing an old hotel/motel Drain in shower didn't quite keep up. Not a big desl
Clean, convenient location to both car rentals and airportand great shuttle service to LAX.
It was very convenient because it was close to the airport. However, if you're new in town and visiting the city, I would pick somewhere closer to where the action is. Like near Santa Monica. It was pretty clean, and the staff was very polite. They let us keep our bags in the office until check in, and let us keep them there after check out until our flight. We didn't use the pool, but it looked decent. We had a great newly renovated room as well, so it was nice. The rooms were a bit damp. Possibly some humidity or mildew issues. We had to keep the fan constantly going. The continental breakfast was very cheap. Not much to choose from. Just some cereal and yogurt. Lots of flies all around the premise. A few in the room, but mostly outside the door and where the breakfast was located. Hair dryer was broken
Hard non-carpeted floors, recently repainted, clean throughout. Bathroom fixtures such as showers felt dated. Toilet flushing was loud.
Great location to the airport with a shuttle service. It was exactly what we were looking for in price/location for a quick sleep before a flight.
Clean sheets. Coffee and continental breakfast. Room did not have any bad smell. Pick up to airport in morning every half hour. Hot water was hot. Close to airport. Airport van at pickup from airport took 1 hour 15 minutes. The door chain was broken in the room. Overall maintenance was poor.
Staff very friendly and helpful. Great location a block from hollywood blvd and the underground station. Very spacious room with nice floors, tv etc. Towels chlorine smell rathwr than fresh detergent
Very friendly/professional staff. Quiet location. Room was clean. Great working AC unit. Free breakfast. 5 minutes from Hollywood Blvd. I always choose to stay here when I visit LA. Highly recommend! No iron/ironing board in room. Not enough parking spaces. That's about it.
Very helpful staff and great location. Quick access to Universal Studio, Hollywood walk of fame, Koda and Chinese theatre, and just 5 mi from LA downtown. Also, free parking is a bonus.
I liked the location and the friendliness of the staff. The room and the bathroom were outdated, but it wasn't a real problem, everything worked fine.
large room, cozy beds, sofa also! internet connection was too bad
Location, next to Hollywood boulevard. Roses round the pool. Facility. The description of the hotel in booking was false. There are no facilities, that were mentioned in the description. There are no any plate, fork, pot or anything of the kind to cook, only plastic glasses, though there is a microwave oven.
We are a family and really enjoyed our stay at the HCI. The staff was everytime helpful and friendly. The location is close to all attraction of Hollywood. What my wife liked most, was the arrangement of roses around the pool, a small oasis. we were totally satisfied and would come back to stay there.
in the first room we found little bugs in the beds after the 1st night. Could change room, 2nd one was okay but our confidence was gone. Old room was given to tourists the same day. When did they put some chemicals to kill the insects???
Good location, with free parking.
The service are excellence. Mr Paco is the most helpful. Na
This motel offers a good ratio value / price. Very well located (not far from Hollywood main points of interest). Free parking for our car. Excellent croissants for breakfast.
The excellent proximity to Hollywood tourist sites and very close to metro train station. Friendliness and help of staff.
It was nice and peaceful!
The room was large and well set up for comfort. The desk staff was courteous and helpful. My room (106) was next to the microwave, so people were talking and beeping outside my door at all hours of the night. The door to the room was not hung well, so there were large gaps for critters to enter at their will and that kept the room chilly. The light over the sofa was nonfunctioning for our entire four-night stay, even when I asked for a new light bulb. The free breakfast, although appreciated, was a scant offering, and could have been extended until 10:00; at 8:30 there was never any milk left, so our only options were doughnuts and juice. People in the parking lot were obnoxious, honking for the other guests and playing music so loudly that the room actually vibrated.
Our room had 3 beds. Sinks were outside of bathroom, convenient. Microwave available downstairs. Modern furnishings. A/C was great. Free wifi. Pool. Breakfast. Room was gross. Moldy ceilings in bathroom, you can smell it. After walking on the carpet, our feet were black. There were stains on our sheets and there may have been bed bugs, my friend had bites. Only able to have one car per room. You have to pay for ice. A little too far from Hollywood blvd area. Really hard to see oncoming traffic when pulling out of the driveway.
only the location I will neither stay there again nor recomend this place to anyone
Nothing Everything was just horrible the rooms were dirty the blankets had holes the towels were dirty also so was the bathroom not enough soap or shampoo breakfast was nasty .. really bad experience for me and my family!!
Clean and comfortable rooms. Breakfast was actually ok. Cable was good. Wifi Codes had to be printed to you every 24 hours. Got annoying. And then the wifi wouldn't load or do anything at peak times.
I loved the price of the hotel room! My girlfriend and I split the room for a concert we were attending in la, and the location/price was perfect! Loved the parking situation, so convenient :) The room was not furnished (shampoo, towels, etc.) and seemed a wee bit on the dingy side. but other than that it was great!
easy to access public transportation, comfort stay
Good parking place,convient location
The location is a nice central location to several sights in the area. The price is inviting. Arrived at 3pm and despite the 4pm checkin time we were allowed to check in. Most discouraging thing was the bed was rock hard. I was simply using the hotel for sleeping and showering. We spent a lot of time out seeing sights. The shower was very short and had low water pressure. It took along time to get warm water. The shower curtain was bent and it would continually slide open while showering. We never ate at the breakfast. There was one type of cereal and donuts available.
I liked the option for 3 beds in one room. The room was kinda funky. Soso with cleanliness. The bathroom looked like someone had a fight in there and broke the toilet and tp holder.
Th hotel was fine... nothing fancy for the quoted 89.00 a night but not for an extra 30.00 was not worth it we could have paid 10.00 more and staid at the embassy suits you had to pay for ice local calls were 10.00 to open phone line .50 a minute. there was not much hotel service or friendliness My son asked what time the pool closed he was told now he was disappointed well people were in there for another 45min to 1hr he could have been in and out and been happy but we didn't go
The check in process. The free parking. The cleanliness of the room. The cleanliness of the sheets. The plastered up holes in the room. I found a long hair on my head that did not belong to me.
Location Place is old and run down. Place could really use cleaning. Rooms were not clean. Surprise fees were added on without explanation.