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Breakfast was very good. The room was clean and of average size. Staff was very helpful. Beds were not the most comfortable. Location was not the best for visiting Stuttgart. They had a party in the lounge and there was a lot of noise until after midnight. Internet service was expensive.
Excellent hotel, the staff friendly and efficient and spoke good english The bedroom was first class and the restrauant and the menu.was very good
We had a suite. It was very comfortable. Breakfast is expensive, but very good.
That the hotel was not located too far from town and was easily walked. The staff were very pleasant and tried hard to help us with out limited German.
The town festival
Two level suite room very unique.
Very clean; nice large bathroom. Kind staff.
Friendly staff, clean rooms I was quoted €60 per night via the internet yet the hotel charged m €90. I was also charged for an item from the minibar that I did not have. I did not realise this until I arrived home and updated my expense claim.
On site parking. Close (ish) location to aldstadt No airconditioning
Cleanliness and easy proximity to downtown That breakfast was not included in room price
Nice classic hotel with friendly staff. Nice restaurant and convenient Spa and swimmingpool Nothing to report
Breakfast was great, rooms very comfortable, restaurant food also great. Good range of facilities and friendly staff.
It was a nice experience to stay in a new refurnished hotel with a lot of cozy facilities. I hope to come back soon to this hotel.
Very nice restaurant, good breakfast
excellent breakfast This was my second time at Palmenwald. The first time, although I requested a twin room with single beds, I got a double bed and a room with a picture window into the bathroom - nice for a couple, but not for two middle-aged travelling companions! The second time I requested a double room for a couple, but got a room with two single beds. When we asked for a change of room, we were told that there were no double beds - that was the "Bulgarian" style and we should push the beds together, even though the bedheads and bedside tables would then be out of position. Clearly this was not true anyhow, because I had previously had the opposite problem!
The attention to detail and the welcoming nature of the staff was very evident. As a top class hotel it is to be expected but the nature was not overly formal and you felt very comfortable. They could not do enough to help. The food was of a very high standard, the Michelin 3 start French Restaurant apparently had a 6 month waiting list, unless cancellations. However, the main restaurant was excellent. The breakfast choice was exemplary! Just a nice place to be and as relaxing or as busy as you would want it to be. They have a 'morning paper' of the day's events and there is always plenty arranged. When we were there, tempertures rose to 35 degrees and the hotel corridors and rooms could feel a little warm as there was no air conditioning, but that was only our opinion. Menu was available in english, but the morning newspaper was in german, but there were staff to speak to re. events/excusions etc.
Extremely nice and friendly hotel, good balance of style full and relax atmosphere. NO
the setting of the hotel within the mountains and the breathtaking views from every corner .breakfast was great and generally the mix of peacefullness and hiking the mountains is excellent dinner takes too long and the food was not great.they got our booking wrong (put us in the old building rather than the new and didnt go out of their way to make ammends)
Very nice place extremely attentive staff if a bit stiff ambiance heady clientele. Best for local and national government administration elite.
Best hotel where I have ever been :) Smiling hotel like my daughter told.
Fabulous food, charming, and better than expected.
really a great location at a sea, comfortable,cosy and clean room. Rich and tasty breakfast no functioning internet access, eventhough it was advertised to be one
Everything was beautiful, all details (colours, form, materials) were cared for. We couldn't get a wellness cd to listen music on our room, because they were gone.
fantastic location, staff, food, SPA, coffee hut 500 metres up the hill. The beds completely destroyed all the benefits of the SPA and massage
Nice environment by the lake. So the lake view room is the most important conidtion. Even though we booked early still there was no room with lake view allocated. As we requested, they put us to a very small room with an indirect view of the lake. Feels like international travellers are not their priority.
Perfect location to spend a few days in the Black Forest. Nice hotel with rooms overlooking the forest and a little lake, swimming pool and sauna to relax after exercise. Hotel sttaff very friendly. Good restaurant. Nothing to declare, although not fit for people expecting a brand new hotel. It's a charming old hotel, run by charming people, located in a charming place.
We were looking for a weekend escape and certainly found it at this idylllic hotel. The grounds were exquisitely maintained and perfectly located. The staff was fun, welcoming and helpful. The food was divine: lots of fresh, locally grown produce and imaginative dishes. And the pampering opportunities were endless: saunas, salt water soaks, massages, beauty treatments. The big kids loved the hiking trails and adjacent swimmbad, and the little one loved the swans and ducks in the lake, as well as the small indoor pool. Not really....maybe a coffee pot in the room??
it had a nice big outdoor swimmingpool next door. (not part of the hotel) have seen friendlier staff, room was not always cleaned properly. Hotel was very much aimed at older people, not quite the place for a family to go.
I liked everything about this hotel, ass soon as I checked in I relaxed more than I have ever relaxed before, the facilities are excellent and far beyond clean, I would reccomend this hotel which is in the heart of the black forest.
I wanted a very quiet room. I rejected the first two rooms offered to us. Each time I asked to look at another room the young lady at reception was more than helpful and the smile and interest never wavered. Otherwise, the hotel itself was fairly standard. No
Nearnest to old town
Hotel is quite good, close to the station, in the center of the town, so the location is quite good. Can`t say anything bad about this hotel. I was satisfied with it Would be nice if they have more TV channels in international languages except German. More English chanels and channelsa in Russian would be great
Swimmingpool was great and the sauna! And the restaurant had good kids menu.
the spa area no
Friendly personnel Internet did not work in rooms and on central computer in lobby. Not very near to city centre.
High Quality, Spacious Family Apartments, Nice Swimmingpool, free internet PC, free PS2, free midgetgolf & games Kitchen & Restaurant was reasonable
Spacious facilities and excellent spa facilities. Very clean and relaxing infinity indoor pool with relaxing music. Sunny drinks terrace and ample breakfast. 15mins easy walk from the town centre but meant we could park the car outside the hotel. We visited at low season so the restaurant lacked a little atmosphere
Very good range of facilities available. Choice of breakfast or breakfast/dinner as part of stay. Family friendly - baby cot (real cot, not a travel cot), diaper pail all available.
Good location, free public transport in the region, sauna facilities, excellent kitchen, very kind and professional staff.
Our apartment was a little bit isolated, what was just great!
Very clean and friendly, excellent for children the location was not so central
We had a suite - The room was very big and clean! The bathrooms were very large with a smaller shower. The locations was right off the high way. Breakfast was not worth the charge. If you are a light sleeper the noise from the highway may bother you.
The breakfast, the room and the staff. Swimming pool would have been nice?!
Everything about our stay was perfect. We had a beautiful spacious room, well equipped and immaculately presented. The staff were very helpful. We enjoyed two evening meals in the restaurant and the food was superb, as was the service. Excellent parking too. We would defintely go back to Hotel Empfinger Hof - it is a superb place to visit the Black Forest area from and the surrounding small town is delightful. We could not fault this hotel.
i had a great time. the room i stayed in had spectacular views. overall a very pleasant experience.
Super hotel for this price. Fantastic views from our large room with balcony, excellent breakfast included, very low price for an excellent evening meal at the hotel, very helpful staff, very clean, very comfortable beds. Highly recommended on all possible aspects. A few lessons English or French for the staff wouldn't go astray ... but now I'm nitpicking.
Peaceful location, having a room overlooking the forest and stream was lovely.
The staff were very friendly and the room and food in the Hotel was excellent. The location for riding our bikes straight onto forest tracks was great and afterwards we relaxed in the hotels infinity swimming pool and had the sauna all to ourselves.
The food was very good as were the pool and spa. The hotel still has some rooms which have not been renovated; avoid these. The renovated rooms are good.
Lovely hotel in a beautiful location. Excellent friendly staff that went out of their way to make you feel at home without being over attentive. Excellent food served in a very cosy dining room. Minor point, but the balcony area was a little tired and scruffy when compared to the bedroom.
Very well situated - nice staff - nice clean rooms - nice restaurant
Excellent, polite, efficent staff. Beautiful location? Imaginative food. Simply a very friendly Hotel.
The staff was extremely helpful and friendly. The room was huge as was the bathroom. Breakfast was plenty and was optional 'healthy' with all kinds of seeds, nuts and grains. The first appearance. It seemed un-renovated. But I suppose the first impression reflects the general age of the visitors, which seemed to be quite high. But all facilities turned out to be very much up to date and comfortable.
Just perfect hotel,the best in our trip
nice and quiet location in the middle of the forest, good restaurant and very original nicely decorated spa. Very friendly staff. Saturday night loud music of a in-house party till 23.30 and Sunday morning at 9 the hotel staff was throwing empty bottles in the glass-container, so not as quiet as one would hope for.
peace and quiteness and its isolated location the chlorine smeel from the pool in my room
Friendliness of staff. Location. Excellent estaurant
Nice clean and very quiet hotel, staff very friendly. Not really an ideal hotel for business unless you want a quiet night within your mobile phone because there was no reception. However internet access was free in the lobby.
Locaion, near some nice walks, and not too far from the main town, which is worth visiting.
My husband and I were in the Black Forest area for business and stayed at Hotel Landhaus Waldesruh for two nights. The hotel is family run and small which makes it even better. The room was quite spacious and very clean. The breakfast was also excellent with quite a lot of choices for a small family run hotel. Not to mention that the staff (family) and the other guests were very friendly and helpful.