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Location was fine for my purposes.
Friendly staff Hotel sitated in front of the railway station; rather noisy place, especially during summer, if you want to sleep with an open window.
In the morning, the waitress led me to a cantine for group without checking my room number. Acutally, I should have a much better breakfast in another better cantine.
Location - right next to the lake and really close to the train station. The train connection from the airport or city is easy and quick.
Convinient, nice restaurant overlooking the lake. Only 20 min from Zurich and reasonably priced Traffic into Zurich is a nightmare. Take the train!
The Pay TV Just starts on its own without any consent.
convenient location (in front of train station) hotel parking lot is small (little space for wagon-style cars to maneuver) and expensive. breakfast is also too expensive enven in Swiss standard (25 SFr per person), which substantially increased the overall room rate.
The view from my room was amazing plus the breakfast is served on the last floor and the view from that floor is even better especially in the morning. They still use the old traditional keys for the rooms insted of electronic cards, so i had to ask for my key everytime i came back from a trip.
View of the lake from 5th floor reasturant Yes the railway station right on the doorstep between lake and hotel
very very convenient to Zurich center and airport!!!
Big room, good bed. Airport Shuttle okay (and on time) (as all hotels in the Zürich area) the hotel is expensive. Isolation of the room could be a bit better.
It was very convenient to the city - you just come out of the S-Bahn station, cross the track and you're there. It is a short drive to the airport. It was fine, but very sterile.
Staff was very friendly and helpful. Located very close to the train station made it easy to get into town. Noise wasn't too bad. No A/C in rooms. They do provide a really nice fan in the room and that did the trick most of the time
We used it as a place to stay the night before flying out of the airport but its location right by the train would make it suitable for longer stay if staying in Zurich was too expensive or you have a car (free parking). Quad room was spacious and comfortable. The area isn't exciting but, again, works well as a base of operations or stay before/after flying in/out.
Good location for an airport hotel with free parking and internet. Very quiet room. Decent restaurant for dinner and express breakfast was good option (if you don't want full buffet). Nothing really but would have been nice to have a reading light by the chair.
Hotel was easily situated at the kloten train station - literally right outside. Shuttle to airport needs to be scheduled in advance, and is very convenient. Nice atmosphere. Rooms are good sized. There is no AC like in much of Europe, but you can use the floor fan and open windows. Great place to stay!
Effective check-in. Quiet and clean.Good food for dinner. Shuttle bus to airport.
A wonderfully convenient hotel when coming from/going to the airport in Zurich. Although it is right across the railroad tracks from the Kloten train station, all the guest rooms are on the side of the building away from the train so it was very quiet. very easy 15 min. commute into downtown Zurich. Grocery store right across the street and fridge in room so we did our own breakfasts. Staff was very helpful in recommendations for our one free day in Zurich and the free shuttle to the airport was quick and convenient. Also appreciated having a restaurant on the premises for quiet evenings. Definitely caters to international travelers.
Airport shuttle timely. Train station to downtown right outside hotel. Friendly staff.
Hotel was very clean. It is just a few minutes from the airport with a convenient shuttle. Basic hotel, no frills but clean and relatively inexpensive for Zurich. Staff were friendly and helpful.
Easy transportation, bus and train easy walking distance. Shuttle to airport. Shower sprayed water onto bathroom floor. Tile grout needed work. Otherwise room was good.
Best Zurich airport hotel I have stayed. Free shuttle; 100m or less to Kloten train station; modern, nice. Like all, bkfast is expensive
It was convenient to the airport and the shuttle system was wonderful. I thought the prices in the restuarant was somewhat high, but the food we had was very good. The staff was very accommodating.
Good hotel in zurich & pickup & drop facility good
Very friendly staff,both at reception and breakfast. Very clean and quiet rooms. Fast free wired internet in rooms.Good beds.Ideal location to airport as well as to Zürich city. Breakfast good, but little choice.
Proximity to Kloten station. Convenience of airport shuttle. No air conditioning. Staff did not respond to request to open the safe in the room which was left locked by the previous occupants.
access to fresh air from window
The location, good hotel for stopover between two flights
airport shuttle, restaurant the doors to the rooms are different, they do not lock automatically. you have to use the key, even on the inside.
The lady who managed and served in the breakfast room was particularly friendly and efficient. She made it feel as if I were staying in her personal guest-house. Please convey my appreciation.
Staff was friendly and helpful. Good English language capabilities. I was there on business and this was a good location in that regard Air Conditioning was inadequate. Hard to sleep at night because the room was not adequately cooled. They said they would check it but no noticeable improvement
The room is very clean. The location is very good for persons who have early flight, just 5 mins to the air port. I booked room for 4 persons, they gave us 2 rooms, one with twin bed and another one is 1 bed but it seems very small for 2 persons, It is just a queen bed. However, it was ok for us.
This is one of the best deals in Zurich. The hotel was very clean and the rooms were spacious. There is a convenient shuttle to the airport and the train to downtown is right across the street. I definitely recommend this hotel to any type of traveler staying in Zurich.
Welcome drink, hotel bar & restaurant, ambience of lobby Bed not very comfortable for us - room too warm
Room was excellent with good bathroom fascilities and service to and from Zurich airport excellent
Breakfast buffet was expensive, and if there was a way to have something simple (like coffee and an egg) and avoid the cost of the buffet, it was impossible to figure it out.
Friendliness of the staff The second date of my stay the room was more expensive and not as nice as the previous date
A very comfortable hotel . The rooms
This what you expect from an expensive airport hotel, good facilities and service. They lenr me a power adaptor due to the odd Swiss power points. I didn't like the shared table in the restaurant at dinner time because I hadn't booked. Breakfast, parking and internet were all expensive.
driving directions from airport need much improvement vis-a-vis construction on road
Stayed here many times - can't fault it.
The hotel is convenient for the airport and in particular the shuttle bus every 15 minutes is good. Like most airport hotels I think it is overpriced for what is generally a very short overnight stop.
Convenient for the airport. Frequent, scheduled, free transfer bus. Clean, well equipped rooms. Good restaurant choice. Friendly staff.
Excellent, spacious and airy room. Extremely pleasant staff. fantastic views of lake and very easy access to city by public transport Perhaps It would have been helpful to have a display of tourist information, but reception staff were always willing to give information
Nice staff, helpfull with parking place It is not three star hotel, maybe two
good breakfast; beautiful lake view room
Great lake-side view Driving direction was not easy to follow
I recommend the hotel for the excellent location and for the services in the same measure.
the view, the breakfast, the size of the room, the cot and extra beds, the friendliness
Very good restaurant. Very nice location of the hotel. By presentation of our voucher at the arrival, we got a one bed room, while it was explicitly marked on the voucher as a twin bedded room. After many discussions we finally could have the room we booked!
Excellent position panoramic view
The location is nice. The room was confortable. Nice view.
it was good. Would have liked some more TV facilities in english
The hotel is opposite the Thalwil train station and there is a train every ten minutes to Zurich. The staff were friendly and helpful. The hotel has a very modern design which did not succeed. The room was small, no drawers for clothes, can't see the television from the bed, shower is very compact, noise from the trains, in summary an uncomfortable room. Price does not include breakfast.
It was handy tom the rail station
Quality, cleaning and the view
Breakfast was lovely and staff friendly. Modern rooms, very nice. Bit over priced, no view of lake from room, internet expensive.
wonderful design, new, great food...
What it says on the tin!
location , room and facilities Breakfast was very limited and staff can improve on their local knowledge to facilitate better.
Quiet location. Nice rooms. Good breakfast.
I Felt at home in this hotel it was relaxing,quiet, comfortable, stylish convenient, considerate and caring
competent hotel staff. Good breakfast. Clean rooms. Good ambiance (the name romantic is correct!!) no elevators in the part of the hotel where we had a room. May be difficult for older people and of course, with the luggagge (but help is there for luggage is there if needed)
As we arrived, we were greeted by a very friendly staff at the reception who showed us around. We very much liked the spa where we were alone. We also liked the breakfast in a room with a view of the lake
The location and the maid service Suffering from jet lag, with no sleep on the plane, and having taking a sleeping pill, I was stunned to hear that someone was knocking on my door after 10 p.m. This person was from the front desk. There was a "do not disturb" sign on the front door. He was asking me if I could look for a key that the last guest had lost! I felt very distraught and frightened.
Everything was done to ensure we had a very good stay and enjoyed it No
Location, landscape, hotel staff, breakfast in the room.
Caring and helpful staff
comfortable and very near to our children
Friendly and efficient staff, very good food, cleanliness, design, comfortable room, location, "sense of tradition" The windows of the room overlooked Seestrasse with its traffic noise.Some noise also came from the parking lot.
Location to airport and availabilty of hotel operated shuttle bus. Right next door (literally) to McDonalds, saves on food costs The shower facility is strange, may be good for honeymooners though. Also very limited english TV channels (1 I think out of 40)
Ecologically sound; very friendly staff; choice of smoker's room;
Friendly staff, lovely room and easy access to and from airport. I will definitely recommend this hotel to friends. No coffee or tea making facility in room.
The person at reception was exceptionally helpful and friendly
Room had a modern look. Information on free parking was found to be incorrect, nevertheless they gave free parking due to website info error. No air conditioning in the room! Big issue!
Near airport Staff (reception) unfriendly, I booked double bed, but they gave me two single bed, there is no king size, no queen size, only two single bed connected. Bed are too old and soft in a uncomfortable way. Too expensive.
Nice and modern with very helpful and pleasant staff. Rooms of modern design and very convenient next to the airport and just minutes away from central of Zurich.
Quiet location Mistakes by reception staff, coffee machine not working, movies not working,
It was charged more money from my credit card as was written in my bill. I must call to hotel staff from abroad again to hear that there is such policy of hotel.
Spartan room, no mini-bar, terrible food.
The hotel is clean and modern with a friendly multi lingual staff. Proximity to the airport is ideal with only a 5 minute tram ride. Overall a good hotel for layovers. The room was extremely small. There are no mini fridges available so the lack of an ice machine along with limited breakfast options was a bit underwhelming for me, especially for the price.
nice hotel i really liked it no staff to cary luggage and expensive car park
excellent price a bit far from Zurich
Convenient to Kloten but located in a small interesting city environment. The park allowed early morning walks. On arrival at the airport in the early afternoon dismayed to learn that the next shuttle bus was more than two hours later.
connectivity to the airport since I had a night stay between two connecting flights NO
Extra charge for swimming pool does not appear acceptable for this house.
The insure facilities and location in the town.
Clean and neat hotel with a friendly staff. Airport shuttle. I thought the price was a little high for the value received, but this is Zurich and many hotels were full that night. It also provided a shuttle to the hotel though it didn't run on schedule.
Hotel very basic and no internet connection in room. Room like a boarding school
Nice spacious room
no room service after 23.00 hrs
Location. Bedding was nice.
Too modern for a regular tourist
good service, good location and very clean. It is expensive.
Food was excellent and the wine The restaurant closed too early so had to eat at bar for the same price not enough tables
Friendly staff; good restaurant; great restaurant service expensive
English speaking staff, nice breakfast, very nice rooms, access to a swimming pool, and it had better than average food,
Rooms, service. Very convenient to old town and its' many bars and restaurants. Dated and bland hotel design.
Parking under hotel Yes, its was extremely noisy due to an event taking place behind the hotel. Even with sealed windows you could not hear the television or go to sleep
bar was convenient, personnel friendly, breakfast was excellent, some warm dishes were available(bacon,eggs, sausages), a wide choice is highly appreciated standing lamp in office side of the room 318 was out of function
Very central. Great breakfast. Very friendly staff. Room was very hot as there is no air-conditioner. A fan was placed in our room the next day. Could not sleep with windows open as our room was on a busy road. Toiletries and toilet paper was not replaced on a daily basis and we had to ask for toilet paper as we stayed for 4 days!!
Proximity of train station to get downtown
food, services and transport links.
Close to the Airport. No air-condition.
The Champagne breakfast was excellent!!! Not all the basic toiletries like shampoo and conditioner were provided.
Very pleasant service. Atmosphere in room was not great, it was very large.
comfortable,modern,very good breakfast
Everything. Especially the restaurant.
Very near Airport location and free car park There is no free internet
The restaraunt is very good and stylish. It has a great variety of expensive wine, however very small variety of food. The central location of the hotel is very convenient. It was very cold in the room.
The location was good being less than 15 minutes walk from the main rail station. The hotel owner and his team were excellent. The hotel was originally a 16th century inn and is has been modernised but retains the old character. My wife and I had the superior double room which I would recommend. The standard of food, all home made, in the restuarant was absolutely superb. This family run hotel is thoroughly recommended. N/A
Beautiful hotel with excellent staff. Very simple rooms, yet extremely comfortable with all natural materials. You will find nothing missing in terms of amentities. Not actually.
The service is impeccable. The restaurant is good.The hotel is functional.. No charm whatsoever. Accessing my room was quite disorienting having to zigzag through corridors. The hotel is clinical but unfortunately totally charmless.
The wellness area was nice. The Keller bar was too smokey for my taste.
Clean, quite and confotable Everything was OK
Splendid. Postcard views. Incredible facilities. Business center. Free parking. Free internet. Great breakfast. If you are in Zurich and have a car do not pay through you nose for a substandard hotel. Travel 50 minutes and do your self a big favor and stay here.
Brand new and well designed and for the most part with well equipped rooms. Staff who are happy in their work. Small choice of dinner menu but always cooked and presented very well. Good Buffet breakfast and very convenient hours of service. A little more space for clothing beyond the hanging space. At present it is more geared to business people who perhaps stay for a shorter time than a tourist. Very restricted television channels for the British viewer and BBC World TV News only with sound,however channels 209 and 308 provide the BBC news and BBC1 ( not on their list!)