Overview

Country Inn & Suites By Carlson, Big Flats, NY
Top Family Hotel

105 East Mall Road, Horseheads, NY 14845, United States
+1 607 739 9205

$70+

Overall guest ratings

8.6/10 Excellent
Based on 726 reviews

Review highlights

  • 9.8
  • 9.2
  • 8.2
  • 6.7

Good to know

  • Great reception
  • Great desserts & fruits
  • Friendly service
  • Great shopping

Nearby

    Show all

    About

    On business or pleasure visit stay at the Big Flats Country Inn & Suites. Wonderful atmosphere, friendly, warm and welcoming, home away from home. Located off of Route 17, minutes from Corning, Watkins Glen, Ithaca, and Elmira and many local attractions.Warm country decor featuring lobby fireplace and Complimentary Deluxe Hot Continental Breakfast. Indoor pool, fitness center and guest laundry. Inviting rooms with just the right touch of home. 2015 TripAdvisor Certificate of Excellence winner.

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    Carlson

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Indoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Laundry service
    • Cable or satellite TV
    • Laundry facilities
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 732 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Great parking, according to 88%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 8.2 "Food is delicious."
      8.7 "Yummy desserts, said 87%."
      9.2 "92% loved the menu selection."
      10.0 "100% were happy with the price."
      7.1 "71% loved the dining experience."
    • 8.1 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 7.4 "Good breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 6.7 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.6 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.1 "For only 51%, the bathroom was ok."
      5.6 "56% thought the minibar was ok."
      5.7 "Only 57% said the rooms were modern."
    • 5.9 "Internet is average."
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    Overall Rating

    8.6 Excellent
    Based on 278 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.4 "Food is delicious."
      8.9 "Yummy desserts, said 89%."
    • 7.7 "Good breakfast."
    • 7.7 "Good pool."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.3 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 424 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "Easily accessible by car, said 97%."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.0 "Excellent value."
      9.6 "96% were happy with the price of the breakfast."
      10.0 "100% were happy with the price."
    • 8.3 "Food is delicious."
      9.0 "Yummy desserts, said 90%."
      10.0 "100% were happy with the price."
    • 8.2 "Pool is good."
    • 6.7 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.5 "55% thought the minibar was ok."
      5.2 "For only 52%, the bathroom was ok."
      6.1 "Only 61% said the rooms were modern."

    Overall Rating

    8.3 Excellent
    Based on 21 reviews
    • 8.9 "Great service."
    • 7.3 "Good breakfast."
    • 7.3 "High comfort."
    • 6.7 "Rooms are ok."

    Overall Rating

    8.7 Excellent
    Based on 7 reviews
    • 9.1 "World class service."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Great desserts & fruits"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    mall and restaurants
    good breakfast
    free cookies
    ithaca
    wish hot tub
    white flour
    extremely helpful and attentive
    fan in bathroom
    faucet in the sink
    area is small
    pillows were comfortable
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