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location extremely small rooms
The hotel staff were very efficient and very friendly. The restaurant (Sunday's) was excellent. No coffee making facilities in the room.
professional staff. nice young people. restaurants prices.it was too expansive related to quality of the food. rooms are getting older....
the staff where very helpful and looked after me despite the short notice
The room was most comfortable and very clean. I ony ate breakfast at the hotel. The buffet offered a good variety and was tasty. Coffee was served promptly, which was greatly appreciated. The service was very attentive.
Windows next to noisy kitchen ventilation
The family was very helpful. Hotel was very clean. All was wonderful
The service and food were bith of a superior quality. The children in particular enjoyed suing the swimming pool to burn off some energy at the end of the day.
The staff was very nice and knew English very well and also understood our less then perfect German. Cute hotel with very tasty and good food. Big room and big beds. Very clean and nice. Lots and lots of flies in the restaurant, as the hotel is right next to fields with crop and cows. The pillows were slippery and too soft, woke up with pain in my neck.
Very good restaurant and friendly service
Evening staff were excellent, nothing seemed to be too much trouble for them. Large, well prepared and tasy food portions. Good facilities. Helpful reception staff. Breakfast staff made us and other guests feel like we were in the way. Cleaning around us to get their work done. Everything seemed to be too much trouble. We had to clear and lay our own table as it was clear that the staff were not going to do it. Maybe some training needed for the breakfast staff.
Little touches like a small yellow plastic duck in the shower tray and glow in the dark stars on the ceiling above the bed. Welcoming reception staff with useful guidance. Free WiFi if hotel booked through internet. Beautiful location over looking the Rheine. Nothing
Impression at check in. View on river Ems. The minibar was deliberately empty and switched off. Staff refused to fill it or even to switch it on because of "bad experience with some guests abusing it".
Easy booking nice breakfast Too cold in the room, no english translation about loundry, I didnt have duck under the shower, bed a bit too smal and blanket too short u have to pay for Wi - fi
Easy parking, very close to city and work, nice river view, quiet and peaceful. might need air conditioning in hot summer
Great rooms with excellent equipment. Very clean, good breakfast, good location. Very quiet loaction.
view on the river with waterfall and lock from the hotel room; excellent breakfast
Very helpfull and freindly staff, food in the restaurant was of excellent quality and value for money. Very well decorated for the christmas season. I would recommended this hotel to anyone staying in the area . we are already looking foward to going back next year.
friendly staff, very cosy
very friendly staff and great food, would most definitely reccomend it
A very nice welcoming hotel with an excellent restaurant Restaurant closed on Sundays
Friendly staff, great value for money
clean, excellent food and owners were helpfull as usual, superb menu.
The very plush surroundings. Extremely good value for money
Clean room, kind receptionist, helpful staff, wifi. Restaurant/bar was not available upon arrival (sunday evening), no minibar. Room was noisy in the morning (traffic, train)
The art was inspiring!
The hotel provided a very quiet and peaceful environment in which to stay, and the room temperature was fully under my control, unlike some hotels.
Quiet location No working Wifi in the rooms - very low signal level
The style of the hotel was interesting with beams and flagged floors. The restaurant was pleasing with out door seating. The room was well serviced every day,and the dog was welcomed. Very difficult for me to connect to internet, though others did not find it so. Room refrigerator not working..
Incredibly clean and the breakfast was very well stocked with an excellent choice. Rooms are simple and good size. The cleaning staff were hovering outside our room and pounced in as soon as we vacated - it felt like they couldn't wait to ge rid of us. The wifi signal was very weak.
Excellent, friendly and accomodating staff. Delicious food, with fresh local produce. Tasteful decor and pleasant surroundings. Good value for price. Safe, off street parking.
Good restaurant. Good parking. Nice place. We had asked for a baby bed, but they did not have one.
Comfortable cabin style "Mini Suit" room: Close to Munster Airport: Friendly staff: Nice, reasonably priced food.