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very small and cramped room, restaurant staff were inexperienced
Food was not enjoyable and the staff on duty for the evening meal were grumpy. Too many supplement prices on the menu.
food fantastic, staff brilliant room neds freshening up, a l;ittle drab, but didnt spoil our stay
The hotels location is very good and we particularly enjoyed the food which was excellent. Unfortunately the room was only average even though there were few other guests at the time of our stay. The room was dissapointing and insufficiently heated at a vey cold time. Room comfort is essential for the time of year.
good size room good breakfast staff and breakfast had a very cold shower
Food was nice Very dated decor and terrible shower, no water pressure and no hot water for an evening shower.
The location, of course, and the genuinely helpful staff
The hotel is a grand old bulding in a lovely location. Staff work hard to please. The Falcon is tired and needs a facelift. Its staff also seem tired! and work hard to provide a decent service but seem to be struggling. Restaurant service was poor; dinner cuisine was average. our experience was lifted by being allocated a handsome and spacious four-poster bedroom at regular rate which made our stay enjoyable above all!
The whole of our stay was excellent. The owners and staff made us feel very welcome. The meals and accomodation were first class. We look forward to staying again.
Its location was just what I wanted, being in the middle of the village and it offered car parking. The pub is old fashioned and had some wonderful features, it also had a nice bar with real ales which is something that I would look for in similar establishments. The room was available on our arrival which was also a bonus as we did arrive early. The food was nice and we ate in a nice dinning room away from the other side of the pub, it was warm, private, quiet also an added bonus. Otherwise there was the bar area which had a nice fire but was a bit busy if you wanted a quiet meal. The food itself was good, served well and hot, overall enjoyable and good value meal. The breakfast was also good, not over the top but ample for the type of acc It was a noisy hotel, when someone else showered the noise from the extractor or pump was really loud and would have woken anyone up; it was almost like a compressor. The noise from the bar at night was also quite loud, with some bad language (not good for young children) which could be heard in the early hours of the morning in the courtyard. I do realise that this is a country pub so its kind of to be expected in a way as the pub is in the centre of a village and its used well be the locals who keep it open. I did mention the noise from the showers and the courtyard to the manager who did agree with me about the noise, saying that he had also struggled to sleep a little but did say that he had a meeting with a senior executive.
the hot toddies and the lovely open fire.The breakfast and the service were top class. The friendly and helpful staff.