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The staff and other personell were exceptionally friendly. Every morning/evening meal they asked how you were and helped where they could. The food was good and the breakfast was more than enough. Perfect and excellent value for money. A place we're certainly going to come back to. Maybe the stairs to the rooms on the 1st floor were a bit steep.
Nice terrace to sit out on (I paid extra for this). Friendly staff who kindly cleared a covered area to park my motorcycle. Swimming pool was covered over and apparently not available for use.
Pleasant staff. Good food. Comfortable rooms.
Clean and presentable, interesting part of Belgium, amazing WW2 history,look it up! Just a touch expensive i thought for type of Hotel, we had dinner as well,but compared to others locally not too expensive if that makes sense!!
Friendly staff, good bed, ground floor rooms (and apartment) with terrace and direct access to lawn and very nice swimming pool were very attractive. Broad choice of dinner in restaurant. The location at the road and its direct surroundings, though Hotton is 10 min walk away.
The friendly owner and helpful staff, easy accessibility to the N4 and the surrounding region, generous breakfast, restaurant with affordable menu on premises, rooms comfortable, clean and modern. For practical reasons, the owner had changed the restaurant setting recently, building additional walls and separating the hotel area from the restaurant area. Although this makes the ambiance more cozy, it understandably feels less spacious than the original open floor plan.
The staff and welcome were superb. Room well appointed. Wi Fi a bit weak but allround a good place to stay on any trip
Cleanliness, value for money, food in restaurant
Very nice staff that is willing to help you whenever they can.
The room was very clean and of good size; the individual air- conditioning was a big plus; very friendly hosts; our dog was made very welcome; handy to have a friterie and restaurant at the same site run by the same owners The air pipe of the hairdryer attached to the wall was broken
Nice and quite hotel, friendly staff, great value for money.
very convenient parking facility - right next to the door very slow service in the restaurant - the dinner of 3 dishes takes 2 hours the shortest
the dinners and leasure facilities in the hotel
The Shower in our room filled the floor like a swimming pool. It was one of those ones that you should sit in a bath and spray yourself with water. But the nozzle was spraying water everywhere and the shower had 2 speeds - nothing and tsunami. But this was the only bad point in our experience there.
Its a modern and comfortable hotel just 3 km from Durbuy. Great if you have kids, as there is a nice indoors swimming pool, a tennis court, and playground. Breakfast for just 10 euros is good and you can ask for eggs and bacon.
Good swimming pool Upgraded to overpriced luxury room as room booked through site was so "unwelcoming". TV did not work, water failed at one point, found bed uncomfortable. Not value for money in any respect
Very quiet area, next to Durbuy, big parking space, nice garden, sauna and fitness room very good, hotel staff friendly and helpful Access to swimming pool very dangerous(I felt and hurt myself pretty bad, I was not the only one who felt) after 10:00pm doors closed but no lights outside to access hotel, need flashlight! In the room out of 3 lights 2 not working. Plugs damaged, very dangerous. In general too expensive for value, is classified as 4 star, should be 2-3 star
room too small, no window, rather dark, very basic for 4*rating, bath i/o shiower, servicedesk often not manned, weird atmosphere
nice hotel with unusual setting stayed in one of the chalets near the japanese gardens and the walls between us and the adjoining chalet were a bit thin, hence: snoring noises at night
The member of staff who greeted us on our early arrival at 7 am was extraordinarilly helpful, accomodating and friendly. The webpage did not indicate that the Hotel was situated on the cliff above Durbuy. This in no way spoilt our stay at the Hotel.
Dinner and breakfast was very good, good accomodation (news paper, seats ...)
the friendlyness and helpful attidue of all personel i did not stay long enough to comment here.
bath-room; location with view to the castle
The countryside around Durbuy was beautiful with lots of walks. The Town is pretty and has lots of restaurants The restaurant staff did not reflect the welcoming attitude of the rest of the staff
Nice room, friendly staff & beautiful surroundings Not easy to shower in bath
very accommodating staff, well maintained facilities, great restaurant, felt like a large country cottage. would reccommend to anyone for a day or a week. would like to see shower curtains or divider added to the bath tub
I liked the style of the hotel and the room. The location of the hotel is really convenient. The view from the window of the room (facing backyard) was not very plesant but anyway the curtens were nice.
Very clean and comfortable rooms. Nice atmosphere and good location. Our room had a nice view. Very good value for money. Friendly staff. They provide us with a bed for our 4 years old son for free. Free parking. We would stay there again. ...just the weather :-)
We loved the village and the countryside. We'll be back! The hotel was welcoming and well placed.
The hotel was fine for our one night stay. If we would have stayed several nights (3 or more) we would have preferred a more comfortable room. The room was good, but basic. Breakfast was allright, but they could have made more out of it.
The room looked neglected, there was a small fly on the ham at breakfast, on checking out I was told that they did not take credit cards which for a hotel/restaurant of this size was ridicules.
very very good hotel
- Reasonable price - good location - spacy room - Some of our goods were removed from the room by the staff while we were out - it took a while before we understood that the poor-looking breakfast buffet was not that poor. You just just had to ask for everything. Juice, yoghurt, water(!) etc. were not on the table, but you got them if you asked. a little strange interpretation of a "buffet" breakfast. - toilet paper replenishment was not included in the daily room clean up, but you had to ask for that as well - our feeling was that either the staff was completely unprofessional by not noticing these basics, or the hotel was run by ultimate cost saving policy. If the guest is too shy to ask, the hotel saves money by not offering the services. The language barrier helps on this as (contrary to the advertisement) the only english speaking person was very seldom available.
This was exactly what we were looking for. The room was quite basic, but comfortable and clean, with a good bathroom. Staff were friendly and the breakfast was as expected. There are plenty of options for eating and drinking around the hotel, Durbuy is a lovely small town, and it is in easy driving distance of many sights and places to walk. I think they can sort out a parking pass if required, although we were silly and did not ask, so we ended up parking a 10-15 minute walk away, in the free car park at the edge of town. We did have to wait a few minutes when we arrived before there was someone around to check us in, as we arrived fairly late (about 20.30 - 21.00), and there was no bell or anything to let them know we were there.
value for money and the location
Good breakfast. Nice and clean rooms. Good value for money. Good location in centre of durbuy
Friendly staff, central location Room decor was a little tired. But all in pretty good value for money & ideal for what we wanted to do.
I am 82 years of age, walking with a stick, and the hotel made me most comfortable by giving me a rorm on the ground floor. No problem with stairs. Well appointed rooms for each one of us with generous beds and handy light switches. No reason to comment.
Very friendly staff, excellent location: downtown Durbuy only 5 minutes away and yet a quiet location with own parking space. Comfortable room. No negatives while we were there.
This is a nice hotel in the lovely village of Durbuy, it may be small but well woth a visit.
Excellent location and attentive and friendly staff
Loved the place. Location, location, location. Everything felt new, very comfortable room, great bed and bathroom. Very good breakfast spread.
Bad information. Booked a "simple" room for me and my wife from France. Arriving - have to pay for a suite. 120 Euro instead of 75. The hotel management or Booking.com (?) refused the cancel the reservation. Mislead website information, really.
High quality and newly renovated. Very nice rooms and excellent breakfast. Situated close to the village center
The Hotel was in an attractive, quiet, setting, yet within easy walking distance of many good restaurants. The welcome was very warm and the breakfast was excellent. The rooms were quiet, well appointed and comfortable. I would have expected tea/coffee making facilities in this category of hotel, but I realise that many French hotels prefer not to do so. There was a self-service bar in the hotel which provided coffee, not too practical when you're still in your nightclothes!
Relaxed sphere; probably because of season there was almost no staff, however, good self service was in place; walking distance of "city"center; quiet; private parking
The location The staff was, in general, not very helpful.
The room was large and lovely! The dinner was very good. No fridge in the room
Stylish and comfortable with helpful staff. Good parking and delighfully located by the river. Excellent food - worth a visit for this reason alone. Sensible wine list to fit a wide budget.
The service in the the restaurant was the baddest I have ever experienced in my life. A young woman served for the guests, not bringing dishes, not opening the bottle of wine, while chatting with her colleague during the service. The training for the staff members, especially in the restaurant is indispensable for the hohel to survive in the future.
The atmoshere and decor were about all that we could say we liked. Very difficult to get internet connection. Phone did not work and when we asked bout it we were told some one would take care of it and no one did.
The location in town is very good. Our room was quite big and the bed very comfortable. We had a lovely view over the river. The terrace is big and next to the river. The restaurant serves very good food and is probably the best in town. The dinner (three course menu "gastronomie") was excellent! The service of the staff was OK and not more. The breakfast could be improved. When we arrived, a lot of things were already gone and not refilled. Moreover, we were really bothered by the many flies in the breakfast room. The equipment of the bath room was rather simple, e.g. no shower curtain, the hair dryer did not work so well. The isolation of the room was not so good (wooden floors!). Conclusion: If you want to have a great dinner, the "Sanglier" is really recommendable. As far as the hotel is concerned, we feel that the value for money is not so good.
The chamber ( junior suite),the staff, the menu (half board). The prakng.
Nice brand new rooms, excellent very friendly host, lots to do in the area.
erg gastvrije mensen, goede mix tussen huiselijk/persoonlike aandacht en professioneel
Excellent breakfast. The room was very cold, with almost no heating. Lack of privacy.
The owners were very friendly and great hosts. The cleanliness of the hotel/room was excellent. Although the facilities in the rooms are basic they are newly furnished and there are also communal lounge and garden facilities.
Friendly atmosphere Clean and new room Lovely surroundings
Genuineness of the owners. The whole facility, especially the beds. They were the best. Comfort & in the city of Durbuy were our main interests & we fulfilled our desires to the max. No!
It may be a stretch to call it a hotel. It is more like a bed & breakfast.
Very friendly Dutch owners, made us feel welcome. Quiet countryside environment outside Durbuy with great views. Nice walk through the forest to Durbuy. Very new and clean rooms. In the summer it would be advisable to bring a flyswatter, as there are no fly screens in front of the windows
Friendliness and helpfulness of Gert and Anita. A beatufiul Villa with a beautiful garden. Fantastic homemade food, too! Highly recommended. Not at all. A wonderful, pleasant stay. I would hope to return with family.
Kindness of people and location in the natural environment.
The staff Where Great, and its right in the middle of town.
Food was excellent, staff very friendly and helpful overall cleanliness and excellent value for money no
central location lack of designated car parking
The location - The town was wonderful
The food was good and the staff were all very pleasat and helpful. We had some problems adjusting to a sleeping on a water bed! If I'd known we would have one, I might have requested a conventional mattress....
we really liked everything- the room was very nice and clean,beautifully decorated. The restraunt is wonderful ! The mattress on the bed is too soft and sinking .
The silence ...., at night you do hear nothing at all! The top-class restaurant with great food at very reasonable prices. The people who are running the hotel and de staff are very helpfull and friendly. In the room there was no safe, no hotel documentation, no users guide for the telephone ( wake-up call ; service numbers ; emmergency call numbers ; etc ) . Although this has had no negative impact on our stay.
Great hotel, great staff, great food and beautiful location. A wonderful base to discover the Ardennes! The sound proofing of hotel should be sorted out. We stayed in Room 17 and could not sleep before 02.00 am
Good food, friendly and helpful staff. Location good for vistit to beutiful Durbuy.
Very nice. Rooms were good size with nice well fitted bathroom. Breakfast very good.
The staff was very friendly and multilingual. The rooms were luxury (newly refurbished) especially considering it is a 3 star rated hotel. The food was very good and excellent value for money. Durbuy is only 5 km away. And the Ourthe flows right by the Hotel! Great also for families there is a playground with trampoline for children.
Lovely location next to the river and excellent outside bar area. Rooms clean and comfortable with overhead power shower.
Helpfull staff. Room wasn't very clean. Breakfast expensive. Spa facilities strangely organised. You can rent a room with those facilities and cannot rent them seperately. Those rooms are reserved way ahead so when you get there, there is no availability.
Setting is amazing in the Woods. Refurbished rooms very Nice. Also great solarium. Bar, restaurant closes at 10 pm. Way too early. By the time my kids were sleeping I couldn't get a drink.
space, good accomodation, good service and relaxed environment
Very well organised, very clean, nice spaces, all facilities present, nice environment. Perfect location for a group of friends, organisations, clubs, etc. to spend some time in a quiet, green area. Plenty of activities around and facilities to relax. Unfortunatly no internet available in the room as promised on the website. In the morning quite noisy. Price was maybe a bit too high as the comfort room was clean and well-organized but not that large and did not include anything more than a classic hotel room. With 4 people in it (room has 4 beds), I'm afraid there would be a lack of space.
we found the restaurant was reasonably priced and made our trip there much easier since we were snowed in, making trips to other places difficult. it was very peaceful and with 4 children that is very welcome. my only disappointment was that my husband and i didn't have double beds instead we got twin beds
convenient, well designed and comfortable. uncomplicated restaurant
Nice pool facilities, ok distance to the city. No minibar. Problem with the toilet, and it wasn't fixed during our stay. There should have been information about the hotel in the room (in English).
Comfortable and new-built hotel, nice place, good breakfast. There was no swimming pool and sauna available for the guests.
We had a wonderfull wellness room with all luxury on it. It was wonderfull The hotel did not provide any soap or shampoos and the prices of the minibar were quite high.
Right in the centre of town. Beautifull view. Central heating didn't work well.
Kind staff, very good dinner and breakfast. Good bathroom rooms are small and could be arranged better. Cupboard for to big and taking to much space..
Very nice town, and hotel.
The staff were very helpful and friendly. The food was excellent. Not really a bad point but the room was a bit basic and small, but that is a personal opinion. Having said that it is what you would class as a small family hotel, so I suppose the room size is to be expected. The friendliness and excellent food made up for it.
Friendly staff, good breakfast.
The breakfast was good
All of the hotel staff is very kind. The room is nice and clean.
Family run small hotel with full of hospitality. We had to leave the hotel a bit earlier so we were going to skip complementary breakfast, but they made sure to serve a breakfast before we left. The room where I stayed was cozy, clean and very functional.
Very accommodating staff. When they heard we were on foot from Barvaux they offered to drive us to our train at the end of our stay, which was much appreciated. The room was clean, comfortable and quiet, with a lovely view. Breakfast was also really nice, and served until 11.00, which a late sleeper like myself can appreciate. If we go back here I am sure we will stay in the same place. Not a problem for US, but if you are a new couple and would like some privacy in the bathroom you may want to stay somewhere else. The bathroom door does not fit the whole frame, thereby leaving gaps around the door, so you can hear everything very well.
friendly staff, clean new rooms
We were very pleased with this hotel. The family running it were very friendly and extremely helpful and the rooms were quite large with very comfortable beds and a good walk-in shower. There was free parking which was an added bonus and the breakfast was excellent. We will certainly stay again if ever in Durbuy.
good location, very helpful staff, nice breakfasts
The hotel is right in the centre of Durbuy, with it's own parking. The staff are very friendly and helpful. The rooms are clean and well furnished.
Charming small hotel in a quiet location. Rooms are very clean. Location is great, close enough to La Roche (the local entertainment hub, can be reached by car within 10 minutes) but still far away to be in a quiet location. Far away from any busy roads. The food is amazing and breakfast buffet is good. The owner is very friendly. The hotel also offers wireless Internet usage for free. Overall this hotel is highly recommendable. The price was at the upper end of the scale, but it is worth it.
The friendliness of the staff, the location The obliged dinner was over-priced
Excellent personal and friedly service with very good food
Excellent food. Very personal and friendly people. Small group of guests. Beautiful setting. No
Very friendly staff & beautiful location (we knew because we visited Durbuy some years ago) were first class. Durbuy is the smallest city in the world so every sight and restaurant is nearby. After the rebuild of the hotel rooms we are surely going back. Good for you they are closed until march 2010 to rebuild hotel rooms (restaurant still open...). We hope they do a good job because we didn't like the beds, the showers, the ticking heating system and the creaky wooden floors. It did give you a peak in the past of Le Clos Des Recollets as a nuns cloisters...Hope they are able to preserve the atmosphere.
Beautiful old house renovated, unfortunately, in Martha Stuart stile. Room door has 1-2 cm gap to hallway and is therefore not acoustically sealing. Plastic flowers are decorating the breakfast table, etc.