Our hotel is located in the centre of Hounslow, 5 miles from Heathrow, 10 miles Central London and within easy access to the Motorway network. We are also located only 2 minutes walk from Hounslow Central Tube Station. All guest rooms and the lobby area have free High Speed Internet Access and our in-house restaurant open for breakfast, lunch and dinner 7 days a week with the hotel bar open late. We have limited parking available for a nominal fee.
Staff very professional, polite, helpful at all times. Standard of cleanliness of hotel and rooms excellent. The whole 'ambiance' of the hotel was wonderful!
No bad points!
friendly, helpful staff
poor bar/restaraunt. Beds very soft/uncomfortable
The hotel was within walking distance (4omins) of Twickenham Rugby stadium which is where we wanted to be. Due to the wrong booking (family rooms cannot have an extra bed), the staff were keen to find us accommodation in another room. Hotel in pleasant enough area, basic and clean.
We booked a family room and asked for an extra bed in the comments part of the booking (for 4 of us) - the website showed all rooms could be booked with 1 extra bed added. However this is not the case - family rooms for 3 cannot have an extra bed added. Fortunately there was a room free on the ground floor (with bathroom facilities for disabled) which they gave us. This had 1 double bed and 1 double sofa bed. Unfortunately, no heating so room was quite cool.
The conditions of room and toilet are good. Really close to Tube station
Free Internet in the room but the given password not work Fire alarm "falsely" rang in early morning
Enjoyed the bar very much.The rooms are superb.The staff excellent.Great value for money.
superb location. 1st class service by all of the staff. good value for money.
Parking expensive @ £15pn and not mentioned on the Internet. Breakfast n£10 also expensive. Many hotel fail to offer a quick start breakfast like you would have at home - Toast and go. Many travellers don't want a large English especially by the end of the week. Perhaps worthy of consideration
Fantastic room good hotel all that you could need.
Pre Charge of Credit card no receipt offered or given Front rooms in the hotel could be noisy from street side.