Overview

DoubleTree by Hilton Hotel Houston Downtown

400 Dallas Street, Houston, TX 77002-4777, United States
+1 713 759 0202

$115+

Overall guest ratings

8.2/10 Excellent
Based on 1,172 reviews

Review highlights

  • 8.1
  • 7.7
  • 5.9
  • 5.4

Good to know

  • Professional service
  • Great view
  • Great desserts & fruits

Nearby

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    About

    Be welcomed to the DoubleTree by Hilton Hotel Houston Downtown with a signature, warm chocolate chip cookie. Conveniently located in the heart of the downtown business and financial district at the intersection of I-10 and I-45, this Houston hotel is perfectly situated for access to the Allen Center buildings and Heritage Plaza. Use the complimentary shuttle service to downtown Houston areas Host your next business event in 18,000 sq. ft. of flexible Houston meeting space for up to 650 people with full catering services and the latest A/V technology. Enjoy contemporary guest rooms bathed in natural light from floor-to-ceiling windows featuring scenic city skyline views. Stay connected to the office, family and friends with high-speed internet access available in all guest rooms

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    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Concierge service
    • Internet (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews of DoubleTree by Hilton Hotel Houston Downtown

    Overall Rating

    8.2 Excellent
    Based on 1,172 reviews
    • 8.1 "Great service."
      8.1 "81% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.3 "83% were happy with the shuttle service."
      10.0 "100% said the concierge service was amazing."
      8.9 "Management was excellent, said 89%."
    • 7.7 "Good location."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% enjoyed the restaurants & bars nearby."
    • 7.3 "Good bar."
    • 6.2 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 6.0 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 5.9 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
      6.8 "Only 68% said rooms were big enough."
      5.2 "52% thought the minibar was ok."
    • 5.4 "Average value."
      5.3 "Breakfast prices were ok, according to 53%."
      6.9 "The price was ok for 69%."
    • 5.3 "Internet is average."
    • 4.8 "Pool is below average."
    • 4.4 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
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    Overall Rating

    8.5 Excellent
    Based on 527 reviews
    • 8.1 "Great service."
      7.9 "79% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.8 "Tasty food."
      9.7 "Yummy desserts, said 97%."
    • 7.7 "Good location."
    • 6.7 "Bar is ok."
    • 6.1 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 5.4 "Average value."
    • 4.1 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
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    Overall Rating

    8.2 Excellent
    Based on 351 reviews
    • 7.8 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.6 "Good location."
    • 6.3 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.2 "Only 62% said rooms were clean enough."
      5.2 "52% thought the minibar was ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.3 "Average value."
    • 4.8 "Pool is below average."
    • 4.4 "Vibe wasn't good."
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    Overall Rating

    8.0 Good
    Based on 175 reviews
    • 8.3 "Great service."
      8.2 "82% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.8 "Good location."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.8 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.6 "Average cleanliness."
      5.8 "58% thought the cleanliness of the hotel was average."
      5.5 "Only 55% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.5 "Only 55% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
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    Overall Rating

    8.2 Excellent
    Based on 117 reviews
    • 7.8 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 7.6 "Tasty food."
      9.7 "Yummy desserts, said 97%."
    • 7.5 "Good location."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.9 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.6 "Only 66% said rooms were big enough."
    • 5.8 "Average cleanliness."
    • 5.5 "Average value."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Great view"
    "Great desserts & fruits"
    data provided by TrustYou

    Recent Reviews

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