|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Designated smoking area, Express check out, Gift shop, No smoking, Parking (free), Pool (outdoor), Restaurant, Room service, Storage available|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)||Landmarks||
Good, 1,805 reviews across the web
|Service||85% found the |
|Hotel Cleanliness||75% thought |
|Beds||73% said the |
|Room Size||51% said |
|Old/New Room||For 53%, the |
|Restaurant Prices||The |
|Internet||Internet is poor. 60% negative comments.|
|Dining Experience||For 61%, the |
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The lobby was nice and the front desk staff were friendly enough.
When I stepped off the elevator and I could touch the ceiling without fully extending my arm (I'm 5'6') I knew this hotel shouldn't be rated 3 stars. What 3 star hotel doesn't even have a fridge. The TV didn't have a clear local channel.No continental breakfast, no clear TV channel, no fridge. NOT a 3 star hotel. Beware of the low price...not worth it. Hard to believe Sheraton has their name on this hotel, not up to Sheraton standards.
The tv and the telephone didn't work. I called from my cellphone to tell them. It was about 12.30am when i discovered this and they said they would send someone in the morning.I was awoken before 8am by a repairman who told me, he would come back& didn'tI was upset because when we booked we were told it was near the airport. It wasn't... it was near medical center. It did not have a shuttle to the airport. It cost me 48 dollars to get a ride back to the hotel when i dropped off rental car and 45 more dollars to get a ride to the airport. If i wanted to keep the car for a few more hours and do it all at one time the car company wanted to charge me $135,00. There was a four points near the airport but they put us in the wrong one. The tv and phone didn't work. The repairman didn't show up when he was supposed to. There was a bad fan motor for the air conditioner in our room that they finally replaced. It was like trying to sleep on the deck of an aircraft carrier. ...
Room was noisy and dirty. Found dirty underwear from previous guest
The location was convenient. We enjoyed drinks at the bar area.
All was well.
Nothing at all
Yea my room was given to someone else & I didn't have a room
room was very nice, good size huge bed
yes the plumbing needs to up dated toilet dripped all night and the sink drain did not workwe were on the 5th floor nice view of houston also swiming pool
Lots of stuff available if you wanted to just stay in.
Nothing I can put my finger on.Great! I would stay there again.
I liked that it was close to the interstate. I could just hop on and off with no problem. It was also close to many of the places that I wanted to visit. So that was a big plus.
It wasn't very clean. Apparently there were renovations a few years back, but in all honesty I did not see any except for maybe the lobby. The rooms were a bit dirty. We actually had to switch rooms because the first room wasn't clean.When we walked into the room, I started looking at the beds and the bathroom right away (standard check for me). The bed was okay. The bathroom though was dirty. We had to switch bathrooms because the first one was stained. The second one wasn't any better. The bathmat in the tub was turning black. The vents weren't cleaned (there were dust bunnies hanging around). The sink faucet looked like it wasn't wiped. However, the staff was very friendly. Switching rooms weren't a problem. They even threw in a free breakfast for my cousin and I. C...
Room clean and spacious. Staff very helpful, provided us with a rollaway bed when we had additional guests staying with us. Nice lounge and bar area downstairs.
There is no free continental breakfast included. There is buffet breakfast that you must pay for.