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Clean, comfortable, and convenience at great price! Everything excelled expectation
Clean comfortabe beds, good temperature control, nice towels and toiletries. Excellent food in the hotel restaurant, well prepared, modertely high prices. Most of the wait staff was very well trained, and very polite and attentive. Unfortunately we had one waitress who was very slow and unattentive. I asked for an extra slice of bread and she tried to charge me $1.75 Plus tax. Excellent free shuttle service to and from the local hospitals. I thought it was excessive to charge $10 per day for parking while a paying guest at the hotel. Movie rental charges were insane, $15 per day for an older movie and $18 per day for a current movie. Ouch.
This is a good standard hotel close to the places I needed. I got upgraded to a suite, which included a kitchenette. Since I was only staying one night, that didn't really matter, but I could imagine that would be really nice for a long stay. Staff was very friendly. Their computers were down and I couldn't get my bill. When I asked them to email it to me, they forgot.
Location. Too expensive for what's provided. Very dated and old. Terrible restaurant.
Great location. Center for medical use. Close to Rice Village, where there are several fine dining restaurants.
No complimentary breakfast, A/C made loud banging noises, bed was not comfortable and the parking is poor.
Super comfortable beds. 1 block from light rail, easy access to NRG stadium. Great staff. By car, slightly inconvenient. Lots of hard-to-avoid traffic in vicinity.
Great location to Medical center. AC worked great, good shower, nice towels. Good comfortable bed, Wonderful staff, First time to stay and will be back. T-Bone
If you are there BC family is in hospital the. It is a great place for the price. Clean and convenient Shuttles are too inflexible. There isn't good communication within own staff. There are no set protocols. Some have their own rules. The day shift is A LOT more efficient than the evening. Not very good at keeping the bums from harnessing you outside the hotel
Just spent one night but heart of the Houston Medical Center. Can't be beat. Staff friendly and efficient. Easy valet parking (not cheap - but nothing is in the Medical Center). I'm told by my brother there's a very nice gym and pool there - but as I was scheduled for surgery, wasn't able to avail. They alsohave a convenient van available to drive you in a 2 mile radius around the Center. - Messed up the billing. After putting my brother's room on my card they still went ahead and charged him. - Bar on 2nd floor was difficult to find a server. Appetizers ordered were worse than hospital food!
The room we had was excellent in terms of how large it was and its amenities. The value was great. We didn't like two things: the coffee maker had only one regular roast packet and two decaf packets, so we couldn't make coffee for both of us in the morning; and the cleaning staff missed a used bar of soap laying on the floor in the bathroom right next to the trash.
Typical Hilton hotel, superbly located at the Houston Med Center and Rice University. Very friendly and helpful staff, and a very good restaurant.
Value for the price, location to local attractions and great dining.
Very clean, large and confortable rooms! Very friendly and helpful hotel stuff!
The pillows were wonderful! The only coffee available was from the nasty coffee maker in the room. No continental breakfast offered.
Very close to medical center and shuttle is great. There was no hot water for over 12 hours!
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Nothing! Stayed at this hotel before and had a bad experience unfortunately got this hotel once again. We got 2 rooms first room someone was a sleep in the bed 2nd room all the blankets on the floor. Room was dirty Very gross hotel and honestly maybe 1 star at m
L ocation and shuttle convience
Location. Staff was good. A/C didn't work well. No ice machine. Coffee pot was dirty.
Proximity to MDA
The hotel was in a good location. Nice neighborhood. Close to NRG park. Wifi worked well. Room had an odd odor. Breakfast was a joke: granola bars, instant oatmeal, Sam's club muffins, coffee was late be put out. During the second night we found a cockroach. The refrigerator leaked water on the floor. Hotel has no ice machine for guests.
Nothing No a/c broken elevator, and shower head not working.
Location convenient to Medical Center hospitals. Otherwise really lousy (see below) experience. Shower not working Elevator not working Really bad experience as we were there for medical reasons and they assigned us a 3rd floor room with no elevator to carry up our necessary luggage, etc. No shower - +tub too small to take a tub bath. Ar
Close to MDA N/A
The staff was very Friendly The hotel was gross we got to the room and started cleaning the room and decided it was too gross. We asked for another room she it was worse and smelled like urine. We decided sleeping in the car was a better option.