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I was pleased with the room since it was cheap in cost. Shower was awesome. Best place i stayed at in my travels to and from north carolina. 5 days and no problems. Kathy and her son were very helpful and nice, a pleasure to talk to. I didn't like that orbitz had me on the phone for over 45 minutes and still couldn't fax our reservations. ..didn't email either. Manager gave us our room, i guss orbitz got our payment to them cuzno problems with manager bu never got an email or call back to see if we got in room ornt
Great breakfast! The non-smoking room smelled like smoke. The first room they gave us the electricity didn't work. The whole room had just a gross outdated appeal.
Great value.. nice room clean... friendly front desk!! Toilet seat moved around
I loved that the room smelled so clean when I walked in and I felt like everything was clean. The room was really nice with a nice flat screen tv and they offered us free water and free snacks. The staff was very friendly and it was quiet and secluded. It felt like I was staying in a little apartment it was so homie. It felt very safe there too and it's just minutes from the beach. Which was beautiful! The only thing I prob didn't like we're the towels. They were a little scratchy but other than that everything was perfect!
Convenient location Dead cockroaches in room when we arrived, water damage in bathroom causing ceiling to buckle over shower, rude staff upon check-in, they messed up our reservation and we had to fight with them our first morning after housekeeping informed us when they knocked at 8 am that we were suppose to be out already (checkout isn't until 12 either way) and provide proof that we booked two nights online in order to get the online booking price as opposed to their walk-in price which was $20 more, continental breakfast was mediocre... overall not pleased and will not stay with them again
Good location , close to mall, stores, and restaurants. Also very good breakfast buffet. The carpets looked like they have not been shampooed in 10 years! Black feet if you walk BAREFOOT!The beds were sunken in the middle very uncomfortable sleep. The ac left much to be desired in the HOT NC summer! The pool needs to activated to use room keys to open the gate, kids were walking across the road from an apartment complex, VERY CROWDED and NOISY!!!!!
Comfortable bed, friendly front desk staff Literally squeezed in between 2 other businesses and difficult entry and exit. If I did not have a GPS and they did not have a tall sign, it would have been very difficult to find. The door to my room did not latch properly until it was locked, and rattled. The fan in the bathroom was very loud and the tub didn't drain well, therefore it had a dirty ring. The wall behind the toilet was crumbling. The stuffed chairs were stained and there was a wet spot in the carpet in front of the nightstand.
Price Keys to doors didn't work correct.
Nothing No hot water Didn't have the room I requested. Reserved a king only and was given a double. Needs a major upgrade!
Good price eazy checkin
The staff was friendly Water wasn't working when I got there. Took about 2 hours.
It was filthy and when we asked for someone to clean it they said the cleaning staff went home so we then asked for gloves to clean it ourselves and they handed us plastic bags. Our bed was broken. It was a bad experience
Location was decent, close to food and some stores. Bed is very uncomfortable and shower would not get hot at all. Housekeeping would knock several times starting at 7AM even with the do not disturb sign up. Almost every night a cop would sit across the street in the back of the hotel and would have the sirens going every time he pulled someone over (this went on all night.) The room was very old and not well kept. Our non smoking room had cigarette burns in the curtains and chair in the room. Our bathroom smelled of weed starting the second day. Also, there were tractor trailers parked right outside our room in the hotel's parking lot, which made it difficult for us to park our cars or leave the hotel. The drivers of the trucks would come in at different hours of the night and we would be awakened by the "beep, beep, beep" of the truck reversing.
The lady at the front desk was nice and the location wasn't awful. When I finally got to the room I felt like I was staying at the Bates Motel. Not only was my room in a building that wasn't even connected to the hotel But the curtains were ripped the shower got cold in minutes and the tub wouldn't drain. My friends sat down on her bed and it tilted. She couldn't move on the bed without it wobbling. The pictures online were misleading and I was very disappointed.
Its located in the middle of town Pool was closed. Was told the pool was open on the night I checked in and the next morning was told it was closed after labor day and it disappointed my son.
I was weird because I think I was the only one in the entire hotel! First they charged me $5.00 more for the room, I didn't know this until I arrived at home. I was to have HBO but the TV did not work properly to get this feature. No one was around to get assistance at 10:00 PM in the evening!
The staff was very helpful and accommodating. The distance to the beaches and wildlife preserve was excellent. It was close enough to the base to not be too far a drive. Also, fridge in room!! Coffee pot in room might have been a nice touch.
It was very clean! With it still being an older hotel, it was freshly painted, updated and extremely clean! For the price, I was extremely satisfied!
Very nice staff, clean room Room decor was out of date
I liked the price The room smelled funny there was a hole in the wall that was poorly patched. The inn over all just needed some tlc
Great customer service! The staff made my wife and I feel right at home!!! When I go back to Jacksonville I will be returning to the best rest in.
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It was clean and not a lot of noise and we really liked the location. Could have been more choices on the breakfast everything was good.
Excellent staff assistance
Location Housekeeping was horrible. I asked to have my room cleaned. Came back and my room wasn't cleaned. The next day I requested it cleaned, they left the same sheets on bed that already had stains on it. Sheets never changed the entire stay.
The room was clean. The maid staff was very kind and professional. The price was reasonable. My husband was in a meeting the day we were checking out. I called to request a room extension until 12:00 The desk clerk wasn't very professional in her speech or attitude. She stated she would only allow until 11:30. Continued below
The location was awesome and the staff was very friendly. The bed was also comfortable. When we had an issue with the toilet getting clogged the maintenance man was quick to respond which was awesome. Our toilet got clogged over five times in a day for no reason. I think the room could've been cleaned better as there were large pieces of dirt on the floor upon arrival.
Friendly staff No lid for ice bucket
On arrival bathroom was not clean and tub and sink full of hair. Second day after arriving from a long day out, room was not done at all towels were not replaced bed was not done. Ended up leaving hotel and i demand a full and complete refund.
Staff was very friendly and the location was great. Over all not a bad hotel for the price The comforterse had holes in them but they were covered up by the top covers. The breakfast on Sunday ran out of butter and lids for coffee cups.
Very clean good location Yes the the room 2 down from us was smoking pot the hallway a reaked of pot substance told the staff she replied I can give you another room and that it was a smoking floor I told her not for an illegal substances she was very rude
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I only gave 10s because it was the highest it would let me rate. This hotel was excellent and the employees there were even better. 5 star experience
I have to say, for the price, I was not expecting much from this motel, however I was very pleasantly surprised. The room we got has two double beds and enough room for a pack n play between them. Lots of outlets, beds were clean. Heat worked well. I will say, if you used the cold handle at all in the shower, it was pretty much freezing, but we just didn't use that.