A nice hotel with a cruise theme, was pleasant to stay at. Although I didn't have breakfast I stayed with some friends who had and the buffet was really grand. The bed mattress was far too soft and the blanket was a tad too short. No minibar in the room. Waited about half an hour for a waitress to take my order at the bar when I arrived, and there were only 5 other customers.
Staff were super friendly and breakfast buffet was great. The room was nice and comfortable as well.
The location and invironment around the Hotel Service in Restaurant can be improved. We waited a very long time to get our Salad, afterwards our Main Coerce and finally to be allowed to pay.
location was great for us. the staff was very nice and friendly. parking not adequate. we also would have liked a hotwater kettle in the room to make tea. quite common all over the world.
Nicely located at the edge of a little park. Great breakfast. Hard beds (good thing). Ideal for a few days visit to Moviepark Germany. Only one farely thin blanket on the beds, but they brought an extra blanket when asked.
The $$$ was right. 4 stars Not good enough signage outside. Marquis not lit.
Having to pay for internet connection. The breakfast was overpriced.
Good location, good sound-proofing, excellent breakfast buffet, good value for money
The Breakfast. The decorations.
price, near the tramway really small room, staff not very friendly at check-in, no staff available at checkout, did not feel welcome at all!
Everything! The hotel staff is extremely courteous and accomodating. The chef makes excellent meals that are delicious and carefully garnished, all at a very reasonable price. The free Internet is definitely an convenience. Can't say enough good things about this hotel except... You can't go wrong with Akazienhof!
Was on 2nd Floor (3rd floor if you're American). Interesting room shape, courtesy of the roof, but quite spacious and newly renovated. No lifts. No air conditioning, but two big windows to open wide. Located next to U Bahn stop. Warm boiled eggs was as hot as breakfast got, which was a basic cold buffet (there even wasn't a toaster).
Very modern and well maintaint hotel and restaurant. Staff very friendly. Room was very clean. Dinner in restaurant is not cheap but very good.Breakfast also OK . Excelent price / quality
Very friendly staff - excellent food
Nice location, good service Room was a bit small - but the location and staff more than made up for it
Pretty new hotel. Nice decoration and very clean. None
Exelent location to visit my friends & relatives no
The flexible rules of the hotel for checking in and getting a room. I could check in at 24:00 that day when I came back from a festival.
Arrived late left early but pleaseant location on the canals around Duisberg. Hotel conveniently off the autobahn. Staff very acconodating. Good as a business stopover.
Location has to be the key word for this hotel with easy access from autobahn. Wonderful position on banks of Rhine, restaurant excellent. Very good value for money.
Nothing !!!!!! I will not recommend this to anybody, poor facilities, bad food old furniture and unfriendly staff
My first impressions were not great. But very friendly staff No English TV channels. Poor internet connection in room
The view of the river
quiet location with very nice balcony on the river side
Nice views of the river and it was nice and calm and quite. We asked for a early call(5 am) on the morning of our departure for our flight home,the call never happend.Just aswell our son phoned our room to make sure we were up.There was not enough to eat at breakfast,so much for buffet service.
Warm smiles from staff and healthy breakfast!
Although check out was at 12:00 am, I was allowed tostay till 13:00 (it was the mornig after the love parade...). Staff is ok, willing to help Price too high for the offered conditions in my oppinion
Stylish hotel, nice, quite location (15 minutes by tram to Duisburg center), very friendly stuff. I especially like the interior design, it feels like in Geman movie from 70's or 80's. Wi-Fi in my room was not very fast and didn't work some days, but to be fair, I didn't ask the stuff to fix it.
It was clean and in excellent condition, however parking was quite restricted, the staff were very friendly and helpful at all times. All in all it is a three star and this hotel would be very near the top of three star hotels I have stayed in.
Very friendly family run hotel. Although the restaurant evommended was down the road the food was very good Internet connection poor
Polite, helpful staff. Warm and clean room. No kettle or hairdrier in room
Proximity of train ,good breakfast
Clean and peacefull All ok
nice staff, good breakfast no restaurant in the area
Clean, comfort, hotel staffs speak fluent English, good breakfast, free wireless internet Room too small,
breakfast, clean and quiet room, free internet connection, convenient location for the main station, fiendly staff
Internet was not done. I should move to other hotel which is able to access internet. Very wrong information for the Internet. There was no person after 10:00 PM and it is not good for the guest.
Friendly reception, location in the city was handy.The room was well designed, beds were comfortable, bathroom also clean and comfortable. Breakfast tasty.Hotel entry is rather sober but o.k.
receptionist is very friendly
The restaurant was very good.
Friendliness, Breakfast, Nice room See above
Ease of Transport, well spoek staff.
Staff very, very helpful. Talked two lost and confused english businessmen through travel directions as we drove to the hotel from the edge of town. WI-fi signal difficult to pick up on the uppermost floor.
Very friendly and helpful staff. I booked the car park but as I found a place in the adjoining public parking space, they cancelled the booking for the car park without any problem.
Comfortable room; excellent shower; plenty of coffee at breakfast!
Centre of old town, very hospitable hotel in an hospitable town: excellent
The reception staff were absolutely lovely and extremely helpful. Breakfast was fantastic and the bed very comfy!
Excellent breakfast choices. Location 100yards from town square/Christmas market, with parking facilities on site. The internet connection did not seem to reach the second floor Room 33 ( it was the furthest place from the reception desk) the first floor stair well was the best location for us!! Hardly a complaint, just an observation.
Everything was clean, well-supplied and the breakfast was excellent. Our room was on the top floor with sloping ceilings, small window and no lift for the last ascent. There was no air conditioning, so the room was a bit stuffy in July.
Good location, generous breakfast and bike storage.
The hotel seemed to be quite new. Both bed room and bath room were very modern. It's close to Centro. Though we didn't have a breakfast, it looked good. My credit card had a problem but Booking.com didn't alert when I booked. The hotel couldn't charge in advance thus I was almost charged quite expensive normal price. It would be nice if the system tells me that credit card is not valid when I booked.
they offered a wide range of choises for breakfast
Friendly staff, a very nice breakfast buffet, by car 3 minutes away from CentrO and 25 minutes away from Moviepark Germany.The hotel itself lies in a kind of boring area, a buisnesspark
free wlan internet (unfortunately it did not work properly)
the Shower and beds
Location to the areana and shopping center were perfect - only a 10-15min walk. Lobby was smeled like smoke in the evening, and lingered to the breakfast room in the morning.
Location and style of room.
modern and comfortable price of breakfast
I was very impressed with the quality of the hotel, the helpfullness of the staff, the location, and most of all the price. Great experience!!
Excellent rooms, very well laid out. Hotel staff very friendly and helpful.
The hotel has been completely refurbished and looks fantastic. My compliments to the owners. The staff at the reception is, as was before, still very friendly and helpful.
Modern Design, confortable rooms with free wi-fi, excellent staff, first class restaurant with wide wine selcection, recommended exclusively to business travellers. The position far from the biggest cities of the region
Location next to subway, excellent restaraunt, very nice staff, clean, beautful setting. The wait for the taxi was too long (average 20 minutes per day for 4 days in a row)
Most of the staff were friendly and helpful, especially in the restaurant. The hotel has some very pleasant areas, particulalry the beautiful gardens. I booked this hotel partly to use gym facilities, but the gym was closed all day when I was there (Sunday) and only after 3 pm on other days. Also, both dogs and smoking are allowed in the hotel lobby. The hotel is overpriced and overall does not offer good value for money.
It was clean, comfortable and very convenient for the purpose of our visit to Duisburg.In addition the breakfast was good and substantial.
Proximity to train station, convenience, clean rooms.
I was not advised that that the telephone rates for international call were more priced than the hotel room .I paid £70 for a ten minute international call........I feel bad
Poor car parking facilities
Located adjacent to train station and downtown Duisburg. Excellent situation. Charge for WiFi access in hotel room
Very next to the train station
this is next to the main train station and near the shopping area.
Its price and cleanness and comfort No free internet in the rooms
Room size, cleanliness
The staff were all friendly and helpful and my room was quiet and well appointed. It's also near plenty of restaurants and pubs. (This is NOT the hotel's fault!). Both nearby banks offered very limited facilities – unable, for example, to change sterling travellers' cheques or even cash!
WIFI connection did not work
The staff is very nice and helpful and willing to do the little extra. Breakfast was really good as well. The decoration of the hotel is very old fashioned, lots of wooden ceilings, doors etc.
the price - value for money
Location to mail railway line Noisy
They had the room ready for us to check in, much earlier than normal.
Very modern and well equipped, with a comfortable bed, and the staff were very friendly. Good selection at the breakfast buffet. We would have liked more substantial pillows.
Very modern looking hotel, staff always very pleasant and helpful.
Staff extremley helpful and friendly. Rooms are very comfortable and clean, Unfortunantely only one English TV Channel (CNN News), would be good to get more English TV Channels (i.e. films, comedy)
A comfortable, quiet hotel, with an exceptionally helpful and friendly staff. The rooms are large and modern. The bathrooms are fine, apart the lack of toiletries (two sachets of cheap shampoo.) There's a pool and sauna, which is welcome if you have been working. The breakfast is as good as any five star hotel. There is underground car parking, which is useful. None, apart from a tempermental internet system (which might have been a poor connection in my room.)
Nothing Arrived to hotel with rooms caused due to water damage. Never recieved a call or email telling us this it was 1115 pm at night. They wanted to put us in an apartment they rook us to show us apartment which was not close. Apartment was in very old run down building under construction too. It was up at least 8 flights of stair building was very dirty as was apartment. We refused then they offered another property about 19 minutes away which was actually 35-49 minutes away. When arrived there we were taken outside across ateeet to another building where the room was nice but we were alone in the building with no elevator. By then time we got to bed it was at least 1am. Then they wZnted to charge me more $ at check out when original hotel said UR would be same rate All in all it was poor service at best! I will see if they do I fact charge me more money which I will fight threw my credit card company I feel u shouldn't be charged at all for all the inconvience
room, service no
Convenience for business trip. Shower splash guard is in need of attention / repair.
The hotel was exceptionally modern and comfortable. The breakfast buffet was wonderful!
the early morning staff at the reception breakfast starting only at 07.00 a.m. / garage overcrowded / WLAN capacity in hotel room very poor
close to the tiwn centre, walking distance
no evening restaurant in hotel. poor wifi. shampoo packets poor quality.
polite staff, very clean, very good location, comfort bed, and freindly service for breakfest.in general i felt good and will recommend the hotel to my freinds.
The rooms are of rooms are good size.The Beakfast buffetis large and variued Does not have a restaurant.
The hotel was all that could be asked and it has all the facilities that is required for a business class hotel. Pleasant and helpful staff together with a clean and well equipped facility. For my purposes the hotel was a little remote since I relied on public transport
it is near construction area which makes noise in the morning
Nice little Hotel - now a 'Tulip' group hotel. 2 good large rooms for our family (2 adults + 2 kids) and a low price. Only bar meals available.
One of the few options (if not the only one around the area) to get a family room! Staff at the front desk
Friendly staff. I was allocated a room that already had a guest so I had to go back to reception to sort it.
Central location, very helpful staff room was a bit noisy
Mattress was a bit like a trampoline.
The sign over the hotel says The Tulip Hotel and it took us about an hour to figure out that it is also the Arcadia. Very annoying.
The beds were king-sized and de rooms were very clean. The personnel was very polite. Unfortunately the refridgerator didn't function properly.
They did not apply any discount considering their facilities were out of order (gym and sauna), and there was no much value for money.
Nice hospitality, reception service, welcome letter + beer Non-smoking room vs smoking one
Unfortunately breakfast was poor also doesn’t have facility for parking.
The bed sheets were from down feather and therefore really comfertable
I liked how central the hotel was to the town. The rooms were too warm, no air conditioning. The rooms need updating
none, warm and confortable - nice people and very well located
The service Too hot
Location was well situated, close to the town centre. Lack of airconditioning and no teamaking facilities in room. Also, German pillows - they are FAR too soft.
Location in the middle of Duisburg next to the Opera and shopping area
the staff restricted room service menu,
The breakfast was fantastic and the personnell very good. Price/quality is one of the best I've met. The cranes in bathroom were old fashioned.
internet service is not free
Restfull rooms , good breakfast
Very friendly staff. Large room. A lot of character with wooden floor. Quality buffet breakfast with good selection. Quiet place with nice facilities (large swimming pool). Wooden floor can be a bit noisy, but that's part of its charm.
old design, location, spacious room poor internet access, very old fitness, spa and swimming pool is for FKK, at last 4 flies in my room everyday, to expensive for that quality
Beautiful location in the "middle of nowhere" but central to all the cities around Particular for uk customers: the advertised swimming pool and sauna are all "fkk" - naked, so forget to swim with your swimming pants on.
Very nice hotel
Room was excellent, food was good. Actual room price differed from price quoted on reservation.
everything was amazing. great quality prize. we will come back for sure ! naked in the swimmingpool
We thought the hotel was very nice. The lake behind the hotel is very good for exercising or nature watching. The breakfast was very good, the room was very big, and there was plenty of parking spaces. The biggest problem we had was getting to the hotel. One access road was closed for construction, another would stop traffic for 15 minutes for construction, and it was very difficult to find the hotel from the south access roads. Hauling luggage up two flights of spiral stairs was also difficult. It would have been nice to have a view of the lake from the hotel room.
Peaceful, relaxing, warm and friendly atmosphere. Location is beautiful. Wish they had an elevator
Excellent breakfast, pretty surroundings There was a party on and the music didn't end until 3 am! There was no air conditioning, so as we had to keep the window closed, it got very hot and stuffy
not much - who for heavens sake is giving 4stars to this 2 star hotel.?? no fitness as promissed on the website - food is horrible
Quiet and nice. It was too hot in the rooms...!!!
My roo was lovely and quiet, well decorated and the buffet breakfast in the morning was fantastic the free minibar only had one alcoholic drink in it and that was a bottle of german beer
the size of the rooms nad the services provided by the reception staff as well as the restaurant staff.
Nice room and nice/firendly people. This is the hotel where I like to stay. Everything is smooth, well organised, quiet.... Time to check in was too long but still acceptable.
Very nice hotel, good staff, very polite and friendly, helpful at all times Not much to do in the area.
Very comfortable and well equipped rooms. Excellent breakfast and very friendly staff.
It was nice and clean but a bit far from city there where no shop around this hotel
good undercroft parking, rooms spacy and nicely decorated. The restaurant offers a good menu and breakfast was enjoyable. There is very little to do in the hotel and to go out you will need a taxi. But if you are by car there is no problem. But the thing I disliked most was the smoking in the restaurant. Although we asked for a non-smoking table we were seated next to a table of smokers.
very nice rooms - quite envirement - good service and fantastic restaurant
Stayed in the hotel for only seven hours and did not see much besidesour room. No
Location of the hotel, near to the Veltins Arena Stadium and the motorway.
It's convenience to the Centro,tram station and the healthy breakfasts!
kind staff, proper
Food - both dinner and breakfast were excellent
Great location , healthy breakfast, helpful staff. Bedroom was too warm.
the friendliness of the staff and the location.Plus the quality of the breakfast buffet everything was good
the bar and breakfast
My room was clean and spacious, the staff was friendly and helpful.
Service oriented hotel staff - gave us a bigger room seeing that we are travelling with a young child. Spacious and clean room.
Price is very convenient, location is excellent for theater and for the shopping mall close by. Very easy to reach with public transport from the main train station I would have liked a little bit more light in the room (no light on the ceiling where the bed is, it was a little dark at night)
We went to Koenig-Pilsener-Arena and attended On a Dark Winter's Night concert / festival. The business in the breakfast area, it's neither very inviting, nor well organized.
Easy to find and central. Smoking smell throughout the hotel and next to the dining room
it was a good value 4 money! breakfast was nice, the staff were wellcoming & i loved the bar in the hotel. nothing!
Everything was good/excellent except parking facility ! Hotel parking was full !
convenient with good rooms, facilities and helpful staff smell of stale cigarette smoke got into the public areas of the hotel
The restaurant No
Location and comfort Not keen on continental breakfasts but that is what you get on the continent so there is no fault with the booking
The hotel seemed family run and they were very friendly and helpful. I travel around Europe fairly often and this is definitely one the best hotels I have stayed at. The bar downstairs is a big plus too :)
The reception is only open until 10 pm, wich can be difficult sometimes. The room was good, but las maintenance was not good.
very friendly service on the front desk and durimg breakfast
small and cosy. located well for business. staff v friendly. value for money.