Very spacious and clean.
Went to the medival festival
Apartment was not in category of a 4 star hotel, it was a holiday flat for family staying. We did not see the hotel part, maybe the hotel part would better fit to 4 ****. Otherwise fine.
Excellent, friendly service, quiet location (yet close enough to Eisenach), very well kept and clean.
Large room Very clean None
Impressive restaurant. Good size room. Pleasant setting.
Courteous,friendly and kind staff. Most helpful. A rather good library to while away time on a rainy day! There was absolutely nothing to find fault with.
everything the stairs to the third floor..nearly did us in ...should have a porter..
We had a great place to stay! We loved the resteraunt. We wished we could have stayed longer!!
We stayed in an apartment that looked like it had been newly renovated. It was cozy and more than adequate. I felt like I could move in and just stay. The facilities were clean; fresh linens and very comfy beds. The kitchen has all the necessary amenities to be used to live in - except a dishwasher. It is a ways out of town; Eisenach and the return drive at night was very confusing. Guests should be sure to get clear directions before embarking on any car trips.
Quaint hotel in the middle of the city. none
A remarkably motherly staff member made me especially comfortable with tea and care for my cold. Directions for operating parking were complicated.
the breakfast was amazing very good only i wish my e-mails were looked at
Hotel location. Breakfast is too expensive (14 Euro), small parking.
Great location, class act
location and quality of the hotel
loved the room and service our family were made very welcome
Cleanliness like always in Germany. Internet should be included in this class of a hotel. Breakfast pretty expensive.
Centrally located. Nothing but not a lot of english spoken on reception desk.
Comfortable and quiet with excellent breakfast. Staff was knowledgeable and very helpful.
All the things I gave a tick to above! Good location, good facilities and good value for money. No
The facilities were beautiful and complemented the surrounding buildings of this 1000 year old town. The welcome and goodbye phrases that were handpainted on the entrance/exit walls were really nice touches. The atmosphere and service were excellent and the the description in the tavern about the building being an apothecary before the hotel really added to the ambiance.
Good staff always helpful, nice rooms a very pleasent hotel
Very nicely renovated old building, in the centre of the old town, very quiet and a nice big room, friendly staff
Nicely located in the middle of the town, old historic walls nearby, the hotel itself has some interesting stylish architectural elements
Hotel centrally located, very comfortable, nice big room and excellent bathroom. Also very quiet at night and very good breakfast. Staff very pleasant.Also has secure car park.
Though language was a small problem (my little German and their even less English) the staff was very helpful. We were able to change to a more appropriate room (significantly fewer stairs) very easily. Because it was located on a pedesterian only street, it was difficult to find and to access since we were driviing. Once we got to the parking area for the hotel, however, things were excellent.
A really great location for exploring this delightful old town.
We loved everything. The hotel staff was very friendly, in spite of the fact they spoke very little English. The service was excellent. The food was excellent. The hotel was centrally located. It was clean. It was more than we expected. Nothing.
I had a super large room, and the hotel is 1st class, really smart. The staff were very professional and friendly. Breakfast and the food in the restaurant was great. Overall, an excellent hotel.
Everything!!! Having to leave
Location!!! And Views! And ambience!!! Lack of elevator would make it hard for older folk to make it up the stairs
Relaxed atmosphere and a unique location to explore the Wartburg. Outstanding restaurant added to the pleasure of the stay.
The staff, the food, the setting the room everything really. No
Views, Food, Castle Tour
I enjoyed the perfect combination of history, beautiful location and very attentive service.
Staff are kind and polite. Good restaurant with nice view. Easy access to castle. Room.
Staying right next to the Castle... we felt like we were Castle guests of one of the Counts of Wartburg in the 12th Century. Absolutely wonderful! Our room was fabulous with a great view and every amenity possible. We wished we could have stayed much longer. Leaving.
Good Room, nice staff. Breakfast and Dinner high quality. Location excellent for automotive factory nearby. Nothing to dislike.
We arrived there very late and left early in the morning. The rooms were pretty nice, comfortable and modern.
location - outside town and needs a car
Your staff was excellent The WiFi price was quite steep and our bathroom floor was dirty.
Location ( very quiet ) Dinner at the hotel restaurant. Breakfast was fine.
Staff was very helpful and very respondant to my requests for changes I required. Water pressure in the shower could of been better. I didn't care for the Rain Forest style shower head.
convenience of location price of breakfast and the fact we had to order the buffet and not just tea and toast or something simple
Room was very clean and quite -- large bathroom Location was out of town and in industrial area
Good hotel, nice staff, all of them speak proper English and so is the menu. Good food, good rooms. Elevator is bloody slow.
The hotel was modern and efficient. The view over the valley was exceptional. We only stayed one night, but our experience was very pleasant. We will stay again.
Friendliness of personnel
good breakfast choice and ambience. Room was large and clean and free parking in a lot across the street. Nice hotel made connection with the internet upon arrival but was unable to connect later in evening or in morning. I did not ask the hotel's assistance so they may have been able to assist?
Wonderfully located 100 meters from the Bach Haus. Was able to find free parking on a residential street 300 m from the hotel. Room was clean and quiet. Breakfast room was quite historic looking and the breakfast was very good. Would stay here again based on proximity to the key downtown sites in Eisenach The free lot across the street doesn't hold many cars so I elected to search for free parking on a residential street 1 block away. That got me onto a very interesting street that I would have missed otherwise.
The staff was very helpful, the room large and bath very nice. nothing
Very clean hotel-pleasant staff who could speak good english-excellent food served at night with wide variety of breakfast menu Car parking
Staff very helpful. Good breakfast. Location in Eisenach exellent. Garage parking. Not easy to find. We enjoyed our stay.
Everything was great!
Parking garage available, friendly staff The curtain of my room was damaged (R 307)
Very freindly staff ,and very helpful which made our stay very pleasant ,Hotel was very close to town centre None !!
They failed on the wake up call
quiteneszs Sorry not to be able to pay by credit card
Hospitality second to none in a good basic hotel. The best nights stay I have spent in a hotel this year.
Fair price for the room. Breakfast was adequate. Late breakfast option is convenient. Plenty of parking.
We liked the closeness to our route of this hotel. The breakfast layout was quite superb and very enjoyable. We didn't like the fact that the Gastube was closed and after a tiring day had to look for an alternative for dinner. The original reason for booking was so that after a long drive we would not have to move again, so we were disappointed.
Staff helpful.Good food. good value.
Friendly and helpful staff. Nice breakfast buffet. Comfortable clean room. No lift. Difficult for older or handicapped.
The owners of this hotel were fantastic in helping us I had a medical emergency and they led us to the hospital and made sure we were okay. The rest of the week they helped my wife in every way possible. great. They prepare their own meats and make excellent sausages that you get to choose at the fine breatkfast. Stay here!
We had a cottage separate from the main house. It was charming with a cozy interior and a small patio. Neighborhood of many old mansions.
the houselord is very friendly and helpful, the house is in a nice environment and ver yquiet
The stuff was exclusively polite. The location of the hotel is perfect for visiting the city.
Very nice breakfast, big bathroom. Room was in the basement, it would have been nice to have a view. If you have not very recently updated your navigation system, it is best to call for route instructions because Eisenach has a new motorway.
We where allocated the “garden house”. When you can cope with cluttered eccentricity, then, this is for you, manoeuvre your way through the over-the-top furnishing and you will love this “Unique Inn” centred in fascinating Eisenach. Both charming Hr: Bomberg & Frau Renate Bartholome warmly welcome their guests. Ask for a recommendation to dime out in one of the local eateries. An great breakfast. The garden house is cluttered.
We were greeted in very good english with a warm friendly welcome by the family that run the Pension. The rooms were comfortable, and the breakfast very good. We also welcomed the free off street covered parking that was provided for our motorcycle during our stay.
We were given a warm welcome by the owner who tried her best to help us and provide an excellent service. She spoke English too. The room was spotless. A frequent bus service ran into the town centre but we walked in each day - about twenty minutes.
Simple but very clean & comfortable room, very kind owner/family, good breakfast... We loved the place and it really was a good value for money. Also, we had dinner at a recommended restaurant nearby which was also quite good.
this hotel is very kindness people. very nice
Quiet, friendly staff very cold at night, the heating did not work good enough
Very friendly stuff. Family owned place. Good breakfast.
very warm personnel and great breakfast; I liked the free internet connection and parking place, which is not always a standard in German hotels or pensions
Fantastic staff serving an excellent breakfast after a quiet sleep in luxury & brilant shower. No
location just as I personally like it, 1 mile from city centre in a "normal" area no smoking room.
The comfort room is exceptionally large, restaurant had excellent food, and very friendly multi-lingual staff. My wireless internet didn't work as it should have. My US computer couldn't pick up the signal, so I had to spend a couple hours on the phone with their techs to try to make it work - they ran out of ideas, so I had to get a refund for the internet.
We enjoyed the calm and quiet atmosphere as well as the very good breakfast. Cozy bar, good restaurant and comfortable sized room. Enough parking available. Good location for visiting Weimar, Eisenach, Arnstadt, Schmalkalden etc. It was located on the wrong side of town, the centre of Gotha was not in safe walking distance. Although with a car or tram, you are in the centre within 10 minutes and there is enough parking.