No heat Some lights did not work People parting half the night
Noisy parties and below average breakfast.
Room was real nice. Girl at desk (Alda) is great and apologetic about the inconvience for 2 nights of noise at all hours.
2 nights of 20 - 30 people partying on and off at 11pm -3am waking me up. Police came to boot a group second night. Third nigt a small bus came with partiers of 30+. Truck even drove up on sidewalks (have pics of tread marks). Hotel left a bag of trash cleaned from another room at my door (full of beer cans, have pics as well). Not sure why persons are renting rooms for parties here. Not cool when on business and you need a goods nights rest and need to get up early. Breakfast is really really below average and coffee is horrible (went to Wawa or DD).
The fact that you had a full kitchen a living room with a fireplace and all for a low price.
That the toilet was terrible clogged and the cleaning staff didn't take care of it before we checked in but they did offer to move us to another room.
A Pleasant Surprise
The young man who checked us in was very friendly and helpful. We were going to a function that started before the normal check in time but he was able to get us into our room soon enough for us to get to the event on time. You can tell that they are doing upgrades to the place but that did not interfere with our enjoying our stay. The suite was roomy with a full kitchen and utensils, sofa, stuffed side chair, two upright chairs at the kitchen counter, plenty of electrical sockets, very roomy bathroom, nice pictures on the walls, and a nice fireplace. The bed was very comfortable. There were a variety of items available for the free breakfast and it was being restocked as quickly as people emptied out the containers. A different young man checked us out and he was also very friendly and helpful.
Was looking forward to having a fire in the fireplace after we got back into our suite (was a very cold, windy day.) Did not realize till after we had put on our PJs that it was a wood burning fireplace -- we had no wood and we were unwilling to get dressed and go back out into the cold to find any wood. Wish they had told us at check-in about the need for wood. It was cold in the breakfast area. The scrambled eggs and potatoes in the "heated" serving pans were cold to lukewarm. Fortunately, there was a microwave available to nuke the food. The cream cheese that was served for the bagels were in containers used by everyone -- for health reasons, the cheese should have been offered in individual packages.
The staff were friendly and upgraded our room; there was free breakfast; the rooms were large suits with a full kitchen and living area
Our room smelled like cigarette smoke, even though it was supposedly a non-smoking room
Get more for your money when you stay at the Quality Suites hotel in Hunt Valley, MD. We are conveniently located just off I-83, north of Baltimore and near many key destinations. When you are on the road for work, you will appreciate our full-service business center, free WiFi, laundry facilities and courtesy transportation. We also offer free hot breakfast, an exercise room and outdoor pool and volleyball court when summertime draws you outside. Trucks and buses are welcome to park in our spacious lot, too, and all of our inviting guestrooms feature kitchen facilities. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet accommodation: 25.00 USD per night per pet. A maximum of two pets per room, up to 50 pounds. The gym and fitness center is non-accessible.
Based on 300 reviews
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