The location was ideal for what we wanted , and the rooms / hotel had the potential to be good
House keeping is non existent . No clean towels etc etc left ., had to fetch it all ourselves . Room 218 also had bed bugs and we were badly bitten . Moved to a new room with a mouldy mattress . Promised full refund but this was later retracted
Clean and safe area for family.
No thermostat in room to turn down temp.
Size and layout of room
I felt it was overpriced compared to other hotels in the area that are similar quality. Also the AC was not very good, we had it as low as it could go and were still warm.
Good location and good size room
Convenient location for our needs
Bathroom could use updates
Ease of checking in
The staff was very friendly.
The beds are not comfortable at all! King size bed was lumpy and dipped in the middle. The pull out queen sofa had springs poking through into your back. The beds need to be replaced before I could recommend.
1. Convenience 2. Breakfast was good
The fitness room is very small - 4 cardio machines and no weights
Hotel is clean.
Yes, the king size pillows are huge and uncomfortable. A few smaller pillows should be provided.
It was clean and the staff was nice. Location was good. For the price, it was a great deal.
The staff was friendly and the breakfast was expansive
I had previously called holiday inn and was assured I would be receiving a bedroom with a living area separated by a door but I received a just a regular king room. There was no shampoo, only conditioner. There was only decaf coffee and the TV didn't work
Having a plenty of hot water and the linen should been a litter fresh micwave did not work and the bathroom bowel was loose.
The bed was big but was very uncomeful.If you get these thing tacking care of I will I will recommend this hotel.
Huntersville, NC Hotel's Near Lake NormanWelcome to the Holiday Inn Express® & Suites Huntersville Birkdale hotel, located in the beautiful Lake Norman area. The hotel's picturesque surroundings, spacious accommodations and quick access to area businesses and Birkdale Village make us a top pick for guests lodging in Huntersville.Our hotel's business guests appreciate the fact that we're conveniently located just off Interstate 77 and only minutes from nearby companies such as Ingersoll Rand, Newell Rubbermaid and McGuire Nuclear Station. With a 861sq ft meeting room that accommodates up to 65 guests, free high speed, wireless Internet access and a 24 hour Business Center, it's easy to see why we're preferred among Huntersville hotels.From spending the day shopping at Birkdale Village to soaking up the sun on Lake Norman, our hotel's leisure guests have an array of popular activities and attractions at their fingertips. And with a location just north of Charlotte, the NASCAR Hall of Fame, Concord Mills Outlet Mall and the Charlotte Motor Speedway are just minutes away.Along with being a smoke free facility, our amenities, such as the well equipped Fitness Center and an outdoor pool, make your stay unforgettable. Additionally, the free and hot Express Start Breakfast Bar, with our signature cinnamon rolls, helps you start your day off the smart way. Enjoy a comfortable stay at our Huntersville hotel during your trip!
Based on 102 reviews
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