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excellent bed, we were on tour, so only sleeping and go to the next location, nice hotel also for kids (8 months and 3 years).
Staff very helpful and friendly, excellent facilities for families and great family rooms. Very child-friendly. Clean, modern and updated. Great stopover on your way to/from Switzerland.
Extremely spacious and very well equipped rooms, everything you could possibly need down to a pair of slippers! Very friendly and helpful staff, any problems/requests were dealt with immediately, (though the only problem we encountered was that the safe in the childrens room needed resetting to be able to use it). Really good restaurant(s), fabulous food, great atmosphere. In the 'hotel policies' it states that a 'wireless internet hotspot is available in public areas and is free of charge', this is not strictly true. The 'free internet' is one work station in the lobby, if you tried to log on to the wireless hotspot with your own laptop, it came up with a webpage asking for payment and it was quite pricey in my opinion starting at £5 for an hour. No matter where I've stayed from budget hotels to 5* hotels, there never seems to be enough milk, coffee and sugar in the rooms for my liking. The only other bad point was having to leave!
The hotel location requires you to have a car. Traveling by train or bus could be a little bit difficult, however hotel is really nicely located. Only once happen during our stay that room was cleaned so-so.
Location, near motorway. Comfortable rooms/beds. Different restaurants and bar, visited not only by hotelguests. Great breakfast.
It was conveniently situated near major motorways. The bed and pillows were comfortable, little else. It was a 3 star experience, at best, with 5-star pricing. Everything was extra even car parking. The Panoramic views were reserved for the expensive restaurant, not the rooms. The bathroom was 1970`s Holiday Inn, plus mould between the tiles.Despite my high price, the Hotel was full of bus-parties from Spain and Italy...contradiction?
Extremely spacious and very well equipped rooms, everything you could possibly need down to a pair of slippers! Very friendly and helpful staff, any problems/requests were dealt with immediately, (though the only problem we encountered was that the safe in the childrens room needed resetting to be able to use it). Really good restaurant(s), fabulous food, great atmosphere. In the 'hotel policies' it states that a 'wireless internet hotspot is available in public areas and is free of charge', this is not strictly true. The 'free internet' is one work station in the lobby, if you tried to log on to the wireless hotspot with your own laptop, it came up with a webpage asking for payment and it was quite pricey in my opinion starting at £5 for an hour. No matter where I've stayed, from budget hotels to 5* hotels, there's never enough milk, coffee and sugar for my liking. The only other bad point was having to leave!
good situation when driving to South of France price -room per night and breakfast seperated (expensive) + parking extra roomprice all included would be better
Clean & spacious room and friendly staff Not really, but I appreciat if heating system works more.
The bar and resturant is god with local people
Location, cleanliness, price! Room had a mechanical noise that I could not shut off
staff at the Hotel Berchtold was very nice and outstanding service orientated. Also, good English skills that international customers can get information easily.
Comfortable business room - close to station. Nice atmosphere Could not get the heating quite as low as we wanted.
It was quite, comfortable, and had an extremely helpful staff. It was near the railway way station and only 15 minutes to Bern.
When I checked in the lady was lovely, rooms were fresh and clean and bathroom was spotless When I did check out, I had a completely diffiernet experience with the receptionist, I found her to be very rude, I am not sure if she as too young, but there was no, How was your stay, Enjoy Switzerland or anything. In comparrison to when I checked in in turn the receptionst was spot on, attentive and polite with allot of ease.
A hotel with a high standard but not inpersonal like a lot of large business type hotels. noted that passersby stopped for a drink/ coffee etc. Good breakfast.
Very clean nice size rooms, restaraunt had good choice on menu with very nice food, Staff very friendly and helpful None
The place is beautiful and very relaxing. The hotel is located outside of the city but not too far away, so it is easy to go anywhere (by car). Our room was extremely clean and spacious. It is one of the hotels where I'm delighted to return.
the room was really nice and clean.the whole hotel had a nice feel to it. the hotel was let down by the restuarant and bar being closed. Apart from the town Solothurn there was not much to see in the area.
Quiet place. On Sunday no staff there, but very well indicated where we had to get the keys from. On Monday morning the staff took really nice care of us. Great breakfast! //Tranquilidad y a pesar de llegar un domingo y no haber nadie en recepción, estava muy bien indicado dónde teníamos que recojer la llave. Lunes por la mañana la gente que nos atendió nos dió un muy buen servicio. Un desayuno fabuloso! We only missed air conditioning...and maybe a little pool around, as we got there with 34ºC // Le faltaria aire acondicionado en la habitación (justamente estuvimos cuando las temperaturas en esa zona eran de 34ºC)
Very nice location, very nice rooms, internet free, good breakfast.
ottimo staff - no problems with english - excellent room no phone in the room
Very good and very new, family run hotel with great restaurant (always busy with locals). Contemporary furniture and design nicely housed in refurbished village inn. Very clean.
Hotel staff were excellent. Friendly and very helpful. Went for powerman duathlon and were happy for bike to be in room or had a place to store them. Put on early breakfast from 0500hrs on day of race. Spoken numerous languages. Provided maps and directions. Hotel only 5 mins walk from start line. Very central and 5 mins from train station Expensive for what you get at £100+ per night for b+b. No tea or coffee or kettle in room. No restaurant and seemed limited in town for food
Great hotel, great location, friendly personel but way too expensive for the service.
Friendly and helpful staff, good location Didn't like the fact that we didn't have a double bed only two singles pushed together