The service was very efficient without being effusive. Minimal toiletries.
hotel staff was very nice :) more equipments for gym would be appreciated
room was old, but clean and confortable enough.
The room was a nice size for Europe. The staff was great. The breakfast is crazy expensive.
I really don't know who gave them 4 stars! It is a 2 or maybe 3 star
Excellent, helpful attitude of front desk staff. Excellent breakfast. Convenient parking. Good accessibility to the city and shops. The floor in the bedroom (room 402) was uncomfortably uneven. The charge for internet access was unreasnably high.
Near the Center,helpfull desk staff not changing the sheets, room service not 24 hours, and internet expensive
the hotel staff was not good in qiding to other location in the city .I experience this three times they never gave me the right diriction.
The location and the general cleanliness and comfort of the room The parking was 18 euros a day which I think is a lot to ask for guests staying at the hotel.
Front Desk Staff Courtesy Very noisy guests kept me awake all night !!!
Very friendly stuff. Rooms were quite big and compfortable. WIFI was available but did not work neither in my room or my colleague's room. Spent 4 days there and did not manage to connect to internet within this time. Would have expected that stuff takes it more seriously and tries to fix the problem.
breakfast swimming pool out of order
The hotel was in an excellent location, the room was large and the internet worked well. Food was only average and the room was not particularly cleaned well each day.
Very helpful staff at front desk. Allowed us to check in early AM due to early arriving flight. Need more & better info re use of spa facilities. No safety info re use of eg sauna for first time users
The staff are wounderful. They are very helpful and alwas available to help. It will be a great loss if you do not stay in Radison blu Hotel Schwarzer Bock. I hope to come back again Everything is prtfect and well studied. Is is unfair to say anegative word.
Locaition. Building.breakfast.facilities at the room Cleaning of the room
Very friendly and polite staff. I found food leftovers in the minibar and clearly visble dirt (a sort of white flakes with a diameter of approx. 4 mm) in the bathroom under the sink.Very discomforting to put it politely.
Noisy room, noisy air conditioning, noisy and vibration from people walking in the corridor, carpet with holes in, noise from equipment outside room, old-fashioned, small dark rooms, poor breakfast, slow service
It was just nice
Everything about the hotel was great. The service that we received from the staff at reception were exceptional. They were all well informed and helpful.
Far Away from Frankfurt, no Internet, too expansive(Prise exklusive breackfast)
Friendly helpful staff...very spacious, very clean rooms. Ideal for my disabled Nan with the shower at floor level. Unfortunately the pool opening hours are not great...it was just after 6pm local time when we arrived and after a well deserved beer I found that after 7 hours of travelling I couldn't take my daughter for the promised swim
Buffet (incl. F/L/D) provided food is worse. But the another restaurant is good which located in E/floor.
Price and comfortable hotel. Very close to A3. It was an excellent start of our holidays. I would like to see a clear route description from the A3
Very close to highway!
Nothing of note, clean, comfortable, did the job, an overnight stay
The hotel was great! Very clean and comfortable. No pool!!!!
Free internet service.Quiet and relaxing
We were entirely content with the service, hotel facilities, etc. Only one thing: breakfast price was a bit expensive.
staff was very friendly and efficient pillows on bed could be better; internet access too expensive, could be free nowadays!!
I had asked for de luxe double room, and l got a suite, which l was very impressed with, especially as l was meeting some new people. It was an excellent start. Good breakfast The suite was great, but the bathroom was badly designed, especially the shower, and the water temperature was never very hot.
The room is big and the beds are comfrotable The breakfast was not that great, also the room had No hot water after midnight which was very inconvienient, the room was too warm
Noisy bed, no english tv channels
Spend next to nothing, get everything you need in a room. No complaints.
the hotel did not except the American VAT form.
close to the station and to the restaurant area, friendly and helpful staff. The restaurant next to the hotel(belong to the hotel) Rossini was one of the best Italian restaurant I have ever been.Don't miss their fish soup the room we were given was a smoker's room. they chaged for us the next day though. There are any steps to the room difficult when you have lauggage with you.
Our room and bathroom were on the larger side for a European hotel. Breakfast buffet had both hot and cold items-very nice. All staff was extremely friendly and helpful. This hotel is in a beautiful building, very well located to shopping and scenic locations.
Wiesbaden is lovely town. Location and surrounding atmosphere of hotel is also good.
Clean and efficient staff. Good restaurant.
food was good di d not sleep well Traffic was to much.Also it was not warm enough with a thin duvet,there shold be another one in the cuboard
The restaurant was excellent. The parking lots are far to small and very unpractical
Really amazing old castle! Worth of money. I thought germans are good to organize but the record keeping of breakfast guests changed each morning.
Everything exceded our expectations. The hotel is a farytale castle, in a fantastic royal park, now the most beautiful golf course in Germany. It is full of works of arts and the staff looked after us in an unforgetble maner.
Highly recommended, excellent breakfast & restaurant.
This is a very good hotel, if you have the money go and visit it, if you don't have the money, you should probably also go. The building is very spectacular and makes up for some minor shortcomings.Nice garden. Good staff. With about 50 rooms it is not crowded. The Superior room I had was good enough. There is only one small elevator, they do not have draft beer. The beer as well as soft drinks are for some unknown reason all served in wine glasses. The breakfast is less spectacular as is possible in larger hotels. But it will do. The combination free minibar and many alcoholical beverages in a minibar probably gave some complications, so the minibar is free, but if you want strong liquor in your room it is roomservice or bring your own bottle. There are just 2 beers in the minibar, the rest is soft drinks. These minor drawbacks are more than compensated by the positive points of the hotel, so for me it is a perfect 10.
Staff was very helpfull & the hotel was a grand old world castle !!!! Very good value for the price. no
Beautiful hotel No airconditioning
we liked the royal atmosphere ,nice breakfast terrace,gardens ,cleanliness ,minibar for free unfortunately no airconditioner in the rooms ,we had to keep the windows open and flying insects were coming in the room wich scared our children
A nice touch in the heat of the summer was that none alcoholic drinks were provided free of charge in the mini-bar.
Hotel and staff were flawless. The hotel was magnificantly regal, well kept, and comfortable. The staff exhibited the utmost professionalism in service and attention. Staff members were courteous, friendly and helpful - no pretense. The food and wine selection in the dining room were outstanding. We were more than satisfied with our stay at Schlosshotel Kronberg.
I really needed to Stay in Schloss Hotel and play golf daily.Unfornuntely because of rains I could play once only. Otherwise stay was comfortable.Availability Of Taxi from hotel to Kronberg Station & Vice versa is a problem. I had to walk on 3 occasions. Already stated above....Taxi issue.
Other than the price, this was one of the finest hotels we have had the pleasure of staying in. The restaurant, Ente, is also outstanding.
1. Thermal swimming pool in the hotel 2. excellent SPA 3. good location 4. good restaurants 5. comfortable rooms
Excelent staff. Valet parking was $20 Euro for 1 day which is a little pricy in my mind.
The hotel was nicely located the staff were very nice and friendly and very helpful the services was excellent Nothing
not the monwy worth it:
Everything was great. Iwish I was able to stay longer Had a change of plans and had to leave early in the morning. COuld not properly enjoy the facilities.
elegent and luxury hotel with a reasonable price the access to the spa very complicated
good location, very expensive breakfast
THERE BREAKFAST HOTEL IS OVERPRICED FOR THE SMALL ROOM WE HAD
1.There was a good chice at the breakfast buffet, 1.One pillow on the beds,not enoug!.2. The compilimentary water in our room was never replaced during our 3 night stay.3 The fruit salad was not fresh at breakfast, it was tinned which was disappointing.
Nice atmosphere in the bar & friendly staff The shower (with infrastructure for disabled people): flooded the entire bathroom. I suppose this is not the case in all rooms though.
nice room, friendly people/ staff for us the cushions and matrass were too soft, but we realise this is very personal. There was a smell of eggs when we came into the room the first and second time (comming from the bathroom) a few hours later it was gone the bar looked closed at eleven? or may be not enough guests?
A basic hotel with premises for conferense meetins. Everything is clean and staff are friendly and helpful. Near to autobahn. Some noice from the autobahn. Can be warm during warm summer days
Late check in possibility, quiet room, good bed and breakfast. Friendly personnel at the reception and restaurant.
Position near to the freeway. cheap hotel The maid entered the room while we were sleeping; the room could be cleaner
shower was good, breakfast also we planned a visit to the sauna, this was not possible because there was nogt enough interest we slept above the entrance, awoke 2 x because of rumours in the night of new customers
The hotel looked very new, the staff spoke well english and were well above normal helpful. Safe parking in-house for 10 euro with direct access to the hotel. Very good breakfast, though it cost 19 euro which I find more than enough. The only thing I can say I didn't like about the hotel was poor ventilation on the bathroom sowhen showering the mirror got cloudy immideatly. That's a very minor dislike though:)
comfortable beds very poor shower design, water gets all over the floor. Industrial location.
Very good hotel, great staff, great food but lacks room cleanliness. However, I do recommend the hotel.
Very good buffet for dinner
The hotel was very comfortable and convenient for my specific requirements. The lady at reception was very welcoming and very helpful.
Excellent management The housekeeping still lacks.
Both children good stay in babybeds in the room Diner was not soo good
Ease of booking in and out - in fact reception was well organised with very good and helpful staff. Not to keen on the buffett dinner
Nothing The noise, very poor service in the bar/restaurant, additional costs for internet use (which is ridiculous) and parking, loud parties on the weekend until 2am/ 3am in the morning right under our bedroom with a lot of cigarette smoke entering our "non smoking" room
Good value for money especially for family with children. The drain empties extremely slowly in the shower room... it was like a pond when we used the shower.
Hotel was very great There is no smocking zone in the hotel. So the people is smocking in front of it and it makes noise during the beginning of the night. My room was up to the front of the hotel. Otherwise, very great hotel.
Clean room. Friendly staff. Free wireless internet in room. The room was very warm, and the cooling wasn't effective.
Spacious room in quiet surrounding just minutes from the city centre
Close to town.
It a treat that we plan to give ourselves as we travel to Europe each year. It is a true joy and worth every penny.
Very good breakfast and and the hotel beeing situated in middle of the town
good personnel, clean rooms and quiet to pay extra for the outside parklot
All of the Hotel staff were friendly and extremely helpfull. The Oranien is in the centre of town and as a disabled person, I found the location ideal. We were not aware that the hotel restaurant was closed on Sundays, which meant we had to go out in rather unclement weather to look for somewhere else to eat. We don't think there was any mention of this on your site.
Efficient staff, comfortable room
When we enquired about a day trip the help we received from the reception staff, Mrs Thomas, was excellent, even better than the towns tourist information centre. Also the access to the internet was free and easy
Breakfast was great; Beer Garten was a nice oasis 'hide-away' right in the city; Very attentive staff, and on our 2nd visit, got us a room with a softer bed when requested; Fun 'town-square' pedestrian area w/ yummy outside cafes, street performers,shops etc...w/in close walking distance just downhill from the hotel. Only ~ 20+ mins from the Frankfurt airport, great 1st nite (and last nite) vaca accomodations. They even offered a computer in the lobby for guests to use @ no chg. (w/ modern, fast software... Note: the keyboards in Europe are a bit different than in U.S.). A ramp on one side of the front entry stairs would help w/ luggage & people w/ mobility issues....and we allways wish for more grab bars & bathmats in European hotels.
the position and charm of the hotel. Excellent breakfast buffet.
Absolutely nothing appealed to me. The staff (especially reservations and management) were arrogant and inflexible.
comfortable bed and pillows no free wifi in room
The comfort of our room (junior suite) and the location to explore the delights of Wiesbaden. I was a little disappointed that the breakfast buffet was not staffed particularly around the cooking area. I would have liked an omelette.
Large business hotel near main railway station and 10 minute walk to main shopping area. Free internet at reception, if you can cope with the screen a long way from the keyboard and at a 90 degree angle. It would have been appreciated if anyone at reception had actually smiled at me at any point. The check-in and check-out was fast and efficient but near robotic. No eye contact, no welcome when I arrived, no "did you have a nice stay" when I left. The food in their expensive restaurant was strangely disappointing and all the staff had vanished when I came to leave. They do not replace used glasses in the room.
Very wide range of choices for breakfast. During night, there are only a few staffs available. Due to this fact the service required was delayed so much.
welness club the staff in reception was not helpful at all
location cheap foam pillows not down like elsewhere in Europe
Proximity to rail station and old town
The room is new and clean. And it is not far from the station. The coffee machine is very dirty. I am not dare to use it.
32" flat-TV, modern interior Pet charge was expensive compare to the other hotels.
Einrichtung des Hotels war sehr ansprechend Lärm der Autos war die Nacht durch. Vielleicht sind die Fenster schlecht isoliert.
Great hotel, rooms very well equiped, great breakfast, would recommend and stay again only within driving distance from the city center
The rooms were clean and comfortable. The coffee was good. The reception is at the bar downstairs and gets exceedingly crowded when trying to check in/out.
Good rooms with good design A little bit noisy. The hotel is between 2 roads.
Clean and comfortable hotel, nice lobby / bar area.
This hotel is perfect for business trips. Room was great, modern and clean. Staff was good and friendly.
Breakfast was not included in the price.
The breakfast buffet was nice and the one dinner we had was excellent. The bathroom shower was great.
The staff was very helpfull when I found out that we had a smooking room which we absolutely did not want to have. The location is perfect and so is the breakfast.
The location was great.
Adequate room, though small for two people. Would have liked a little more space and a second chair.
I liked the location. Bathroom doors are slightly annoying because they rattle.
The central nature of the hotel. Relaxed atmosphere and excellent breakfast. The bathroom window being directly above the toilet when open which it had to be as there is no fan. It was dangerous and painful! Air con would also be good as the room got stuffy and opening windows was noisy.
no mini bar
Close to center of town Rooms were small, beds not comfortable
Good Value In single rooms, the comforter is not big enough to cover anyone over six years old.
near the shopping area. Bathroom setup and room size
location could not be better
Location for the purpose Website information outdated, hotel is far less nice, room is too small, everything was too old, renovation poorly done. Room/cleaning service needs much more training
The Wifi network didn't work.
relation price/services is very good, without any luxus OO
This was a wonderful find! It was very well marked and easy to find from the main road and the staff was most friendly. It was close to the city and airport (about 20 minutes), but in a quiet small town. It backs to a forested nature preserve with walking trails. I would definitely stay there again.
Free parking, free wireless internet, great restaurant, helpful (English speaking) staff, local to Frankfurt. Very small room, outdated & the carpet was well stained. My room was at the end of the hall so my internet connection was very slow. I ordered a glass of scotch (not premium) at the hotel bar, it was close to 1 ounce of liquid, and the cost was 11.50Euro - more expensive than the dinner specials.
The hotel staff were polite and helpful and spoke English. The room was clean and comfortable, and the location was quiet and pleasant. Breakfast was good but overpriced.
Hotel AM Rosenburg is a 'cheap and cheerful' hotel so don't expect anything special. I was impressed that they provided free wi-fi which was very useful. The views from the hotel are great and the location is nice. The restaurant was good with a reasonable choice. The hotel rooms, corridors and reception area is in desperate need of updating and decorating (restaurant is OK).
Green, hilly surroundings, quiet. I was able to get a single room cheap. You will probably want to have a car to get there.
the hotel is quiet, and the room clean and comfortable.....not enough toiletry articles, thoughand breakfast buffet was nice The hotel was quite full because of the Frankfurt airport flight cancellations (volcanic dust from Iceland)....so we were first shown rooms in the basement, below the reception and close to kitchen....awful.....we were given a nice room only after complaining.....but all very friendly
The hotel was clean and the service very friendly. They coped extremely well with the guests stranded by the volcano ash cloud especially as many were trade fair guests - so lots to do. The room was clean and bright. Our room was directly above the entrance for the lorry brining the clean laundry every morning. He turned up at 6.30am-7am. So sleeping with the window open meant a very early wake up call for us.
Outdoor pool/restaurant/bar No beer other than German.
Friendly and efficient staff in hotel, really nice food - hotel well organised and clean No tea/coffee facilities in the hotel room
The stuff was excellent and very nice, the rooms are very nice and clean. As being a smoker, it was great that you had a smokers rooms. I liked everything
Very helpful staff helped to plan/purchase soccer tickets, nice pool, clean rooms and facilities, quiet neighborhood. Too far away from the nearest train station. Hard for elderly mother-in-law to tote bags. It would be miserable in bad weather. Took taxi from then on.
Close to the office I visited A complete rip-off on the internet fees, I spent 51 Euros over a 12 hour period with no explanation, just a shrug of the shoulder, "oh well' when I checked out.
the staff was quite helpful and very friendly. the room was comfortable. the breakfast was just sufficient.
Location very convinient, efficient front desk long waiting time to be served with meals in the evening
Great service, nice staff, easy reach, good parking facilitius, very quiet
Clean rooms and well cared for, breakfast was also well catered and enjoyable. Service staff (cleaners and waiters) were lovely. Internet costs were quite high -12€ for less than one hour. Hotel was also understaffed and upon departure I had to wait at the front desk 15 minutes while the front desk receptionist was on the phone, all i had to do was pay the internet bill.
It is very close to the city center. It is very quite. Breakfast was very fine. Some people at the desk are not very kind.
Bathroom was extreamy small...shower was even smaller. No signs in front to identify the the EuroHotel!
The location to the Frankfurt airport was excellent - only 15 minutes away and all autobahn. Also the hotel was right off the autobahn, but still quiet. Parking was behind the hotel with no door to the back so you had to walk all the way around the hotel to the front door - this wouldn't be too bad except it was pouring rain!
This hotel was over priced! The restuarant & bar was closed on our nights stay because of a wedding - the receptionist did not know about that. At 5am the fire alarm went off, we could not contact the duty person as no night reception. Someone phoned the police & fire brigade. After 30 minutes of the alarm sounding fire brigade had not arrived nor staff. We had paid the previous evening as we were due to leave sharp after breakfast but gave up & left 5.30am. Unfortunately in our hurry to evacuate the building I did not pick up a feedback form but will try to contact the company about their poor procedures. The location of the hotel was on an industrial estate not in the town.
It's the second time in this hotel for me.Great location and nice and quite.There is a restaurant next door offer Great schnitzel!!!! Highly recommend!
The reataurant was great! I woke up at 2:00am to use the bathroom and we had no electricity. It was so dark,we couldn't see at all. Tried the phone, but no one answered.
Hotel advertised as "international", but lady at reception desk didn't speak English.
The hotel was very conveniently located for our travel purpose. The room was clean & comfortable. The check-in personnel were very friendly & the breakfast buffet was great.
Near my business The restaurant menu is limited - ok if you like schnitzel!
rate is not so expensive; free WI FI at the lobby; shoe brushing machine at the lobby; next to highway and convenient if need to go to airport/Frankfurt by car difficult to locate the hotel when we drove on the road.
the room was pretty big. also the bathroom was ok. very far from the city itself, 20 minutes by bus, hard to reach without a car. it's more a highway hotel than a city hotel.
Nice country style hotel. Very spatious,confortable room. Rich breakfast, wonderful forest arround. Easy to arrive to Frankfurt City or Airport. Staff could be a little bit more servicial.Some rooms are in the second floow, without elevator - in case you have heavy luggage...
The excellent service, care for the guests. This is a hystoric old mill, restaured and very homely made, in the middle of the nature. Comfortable rooms. Very good breakfast, always fresh. Not so easy to find, needs more indications in the city
Price/value, rooms poor breakfast, bad internet connection
Very peaceful setting
Nice hotel in nice position Very slow restairant service on a quiet evening
privacy, nothing, it was just perfect
Very friendly and helpful staff who want to do things right. Clean and appropriately sized rooms. Quiet location just outside of town. Wireless internet access.
Decent hotel with a helpful staff Just too bad they did not inform me in advance that the historic room I had reserved was not available as - apparently - the previous guests had decided to extend their stay. instead, I ended up in a non-descript basic room in the "new" wing. also. furniture (esp. tables) could do with a bit of cleaning in the restaurant..