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the great 4 course set menu and no problems with outstanding vegan meals. rooms very comfy, staff friendly and helpful and a great barman/waiter with a terrific sense of humour - (thanks Pasti) disappointed the pool and wellness centre were being renovated. We booked this hotel primarily to have use of these facilities in case there was insufficient snow for skiing (which happened to be the case), but the hotel was advertised as having these facilities up and running.... still we managed to amuse ourselves
I liked everything.It was amazing!The view was perfect,the services was excellent.
excellent buffet breakfast; swimming pool; helpful staff
Courtesy of staff; wellness facilities, good half-board treatment....we'll definitely visit it again! Wellness facilities closing at 8.00PM....
hotel is very nice,beautiful area and a very nice and clean room.i raccomended for more than 1 day. the address on the website should be the one of the lift station, make thing easier with the car navigator. inside the hotel all the indications,brochure,menu or spa informations should be also in english
The hotel in general, staff and position of hotel. Hve stayed here 5 times in the past 4 months. Would not think of staying in any other hotel in the area. Nothing
location and facilitioes, its superb no
We have booked this hotel after reading the reviews on this website. This is indeed a very good hotel. The hotel staff was wonderful. The view was fantastic, the room was clean and quite. We had a very, very nice stay. We will come back.
I really enjoyed the treatment and the kindness offered by your personnel during the dinner in hotel's restaurant on the lake front. The way of welcoming at reception on the first day was a bit bewildering as the reservation was not in the system. Secondly, smell of cooking can be felt heavily during and after the meals in the hotel
We really liked the location right on the lake and how quiet and peaceful it was. The only thing we did not like was the fact that the hotel was not completely non-smoking.
location, absolutely beautiful place at the lake The hotel is at the waterfront, but our room had a view to the yard with the roof right under our window. We were quite dissapointed, and we would prefer to pay more for the lake view. Unfortunatelty this was not specified during the booking
Beautiful view, fine service, charming room. The best in Central Switzerland. All in short walking distance
Amazing location with beautiful view. Totally overpriced and overrated; doesn't deserve a 5-star classification in my opinion. The room was small and not particularly attractive, and had what was the most uncomfortable bed I've ever slept on; it was like a board. Unfortunately, there was a wedding taking place the night we were there, so we heard loud music until 2 AM. The breakfast was pretty chaotic and disorganized.
Great staff :) great location best spot and hotel in europe
The location is great. The hotel staff was very gracious and professional. The price is painfully high. The room was a bit spartan. Lack of in-room amenities such as coffee, iron/ironing board were inconvenient.
comfortable room; central location (I did not have a car); good choice at breakfast Lighting in restaurant - fitted with spot lights: some areas too bright, others too dull. Technology more suited to night club!
The level of service of the Staff is Excellent. They really could not have been more helpful or nicer. We would go back just because of that.
There was no refrigerater in the room in the 4-star hotel! Breakfast service was terrible!
- very friendy and helpful owner, good price/value relation, excellent geographical situation, easy access by train and boat, tips and hints given at the reception for daily trips (very relevant and helping to save time on research), amount of tourist information and competence exceeding this one from local tourist office Breakfest staff can make more effort in speaking foregin languages, however friendliness makes up for this little issue.
The City hotel is quite central, while still being in a relatively quiet area. It is also very close to the beautiful lake and the ferry dock. The staff at the hotel were exceptionally friendly and helpful (on New Years Eve, no less) and even took the time to check weather reports for us to help plan our next day.
Excellent price/quality index. (2 rooms for young family for the price of a double room). Pleasant and good employees. Very nice breakfast and a terrific Italian restaurant next door. Very near to the lake with a nice place to swim and children playground.
staff were friendly and helpful. owner excellent chef patron. local specialities on menu were very good. good location. room was not four star. no handbasin near toilet. beds were not that comfortable. car parking limited spaces.
location within the city, quiet and staff was helpful. nice breakfast
Within walking distance of the lake and town. Rooms are basic with no restaurant on site but there is a restaurant / bar next door. Breakfast served next door - cold buffet only Wash basin in room, not in bathroom. Expensive internet
Carring staff it might that in some cases the fact that ther is no 24 reception atendancee may create a bit of problem
The position is fantastic. We had a balcony which overlooked the lake. Room was clean and comfortable. Breakfast was good and plentiful. Staff were friendly. A lovely town with lots to offer. This is actually 2 seperate hotels, not far apart.The only downside is, as were staying the the Hotel Alfa, that you have to go the Hotel Schmid for breakfast.
Amazing views, very nice and clean rooms and really friendly stuff and nice buffet breakfast
Friendly atmosphere & good & beautiful restaurant
It is a quite and cozy hotel, good for relaxing week ends None
Super friendly and helpfull, relaxed atmosphere, excellent restaurant Internet access on the room was a problem
Tastefully decorated hotel, nice resturant, good breakfast with Homemade jam, mountain view
Th owners are very frindly. we arrvide after midnight and they welcome us and ask if we need some thing for drink. we left the hotel early morning before breakfast time. they arranged everything in the brakefast room for us and take open the door and we went there and help us by breakfast. the Hotel is located on the montain in a nice small vilage and there are alot to see around the Hotel not too far. Breakfast is very good. The Hotel dosn't have a terrace to seat and enjoy the landscape. they have only a small summer restaurant that is surrounded by the buildings.
Friendly staff. Very good restaurant, recommended
The staff were welcoming and very friendly and went out of their way to overcome any issues. The rooms were spacious. It is a very old fashioned hotel and expensive. The restaurant served excellent food, but again with drinks it was very expensive, but that may be relative to Switzerland. There was no English speaking TV channel.
Very nice "gemuetlicher" atmosphere, excellent location for the mountains. The restaurant was very nice, good food and excellent service. The twin bed versus a double. The TV could do with upgrading and satellite connection (only minimal channels). The restaurant while very good was extremely expensive for the type of hotel, I paid 80CHF for a local bottle of wine and a meal for two cost more than the room cost and we didn't have desert.
Spacious and clean rooms. Very friendly and helpfull owners and staff. Good breakfast: home made muesli highly recommended! Wonderful countryside. We think that the WiFI should be included in the price of the room.