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Friendly staff. Helpful guidance to local (excellent!) restaurant. Decent amenities. Good breakfast. Convenient location in Braunschweig. Desk chair uncomfortable.
It was very close to the town centre. The pillows were very flat and uncomfortable. No tea/coffee making facilities.
Staff quite friendly Good location Towels were threadbare - no wash cloths provided - WiFi is free BUT Pay extra for VPN even if you have your own VPN provider because they blocked access to web sites when using your VPN - NO Coffee maker - No hotel directory - Pillows to soft - No safe - Poor toiletries and no replenishment when you run out - Hallway carpets look dirty - No daily change of sheets -
We stayed a night with satisfaction though 5 nights were reserved originally. The stay there was confortable and convenient. We moved to a hotel in an old town which was more impressive to feel Braunschweig.
Room was clean and roomy. Friendly and helpfull staff with good communication in english. City sights and restaurants at easy walking distance. Secure parking in attached underground garage.
excellent the internet did not work
Nice designed room. Large bed and biggest shower ever seen! Staff was friendly, helpfull, and quick. Short walk from the shopping mall. Will definately come back to this hotel.
location, facilities and price no
spacious and clean room, fairly large really. Friendly and efficient staff, good WLAN-connectivity (albeit charged extra)
Comfortable and typical business hotel close to the town centre.
When we stayed the hotel was under going complete renovations and I'm sure if I went back I would give it a higher rating in a few categories. The bathroom was great and new!!
Nice hotel at a superb place
The staff at the Van der Valk were a tremendous help to me during my trip. I left important papers at the hotel and they located them (the room had already been cleaned), forwarded them to a hotel I would be at in the following days, at no cost to me. I give this hotel 6 stars...the breakfast alone was worth it. A beautiful hotel, nice touch with the fresh rose in the bathroom.
Sauna, swimming pool, breakfast, ambiance, situation Noise in the non renovated room and beds not enough hard
Nice room, good sleep.
The friendliness of the staff were excellent, the room although not spacious was impeccibly furnished. The standard of the food was first class.
Location. When back from Hannover show it was like switching into a different world.
Everything was first class - food, service, cleanliness of hotel and room, reception.
Minibar and trouser-press .
Location - the Market in downtown Hildesheim, Architecture, ambiance Restaurant service was excellent and so was the food when checking in, staff was not very friendly
Central location, with good parking Hotel was not able to accomodate us for dinner when we booked in Perhaps a need for better soundproofing in rooms facing square, alternatively provide air conditioning. Front of house staff seemed to know little of local events
Good place, very good price. so small room
Central location, very clean, modern room. Parking is not charged as flat fee per day. Every time you go out with your car you must pay. This is not well explained in the hotel page at Booking.com. Bathroom is so "modern" that you cannot avoid splashing everything: the glass partition over the bathtub is very tiny.
I think the price for parking and internet as well as the breakfast is extremly costly Fee for parking, internet access and breakfast
The hotel is well managed and manned by profesional staff especialy at the front desk. The restaurant is OK however the variety of the menu should be improved.
Location, correctness Very cold; the rooms are not any better than a standard Mercure, but the price is higher.
Hel was easy to find, good parking facilities, fair restaurant and exceptionally good room lights, so that reading was a pleasure.
Excellent in all respects
It was a bad experience. Everything was extra charged, they didn't have what i reserved. I feel scammed. Breakfast was pricy but very good. Either Booking.com or Mövenpick did not do it's job. When we got there staff claimed that the reservation was for 2 people instead of 3 (we did a 3 people reservation) and said that the asigned room didn't fit an extra bed. They also wanted to charge 25 euro for an extra bed wich booking clearly stated that was free for adults also. The only "solution" they had for me was giving me a bigger, and of course pricier room with the extra bed. At the end, they didn't charge for the extra bed, but I had to pay the cost of the bigger room anyways. I ended up paying 232 euros for my 179 booking. I'm still waiting to hear from Booking.com AND/OR MÖVENPICK with at least an apollogy, money back would be nice too.
Nice, clean and comfortable rooms Good location, right in the city centre Convenient and cheap underground parking A little bit noisy in the morning (cleaning staff)
Hotel is clean, well organized and serving a good breakfast buffet Even though I stayed in a non-smoking room, I suffered from cigarette smoke coming from opening on the wall. When I asked to receptionist, she told me that on 1st floor there are smoking rooms and hotel infrastructure let the smoke go to the upper floors. If you can solve this problem that would be nice.
Personable, friendly staff, good service Bigger pillows would be good
A fancy hotel with historical exterior but modern interior. Walking distance to central markt area. N/A
Nice and confortable hotel
The hotel situe
Very pleasant personel. We had a family room which was perfect in size with good room for childrens play. There is a small play area for the kids near the lobby area and a PC to log on to the Internet. The hotel is located about 5 min. walk from the main shopping street. Parking is just next the hotel (8 euro/day). You can drive your car all the way to the reception to unload. We found the hotel easy to find even though others has had problems finding it. There are large signs directing you on the road. Follow them and you will find the hotel... No complaints at all.
rabbits on the lawn, stillness, nice decor no
Really nice rooms, lovely appointments in eg bathrooms. Lovely combination of old facade and modern details. The breakfast fruit looked a little less than fresh when we turned up for breakfast at 9am. The breakfast arrangement with different things placed in different niches in the building was a little inconvenient. Plus a lot of road noise, unfortunately.
I found the staff to be extremely helpful, this went from the staff at reception all the way through to the staff who cleaned the rooms
Very nice familyroom
breakfast no free wifi
Staff was very friendly. Nice location. Room a bit small. The bed was semi-comfortable.
The reception staff was kind. They had forgotten to turn on the heat, it was freezing cold, and we slept with our coats on. The Hotel was being restored, therefore there was a horrible smell from the carpet glue, which made breathing unpleasant. We canceled the following nights, as it was impossible to sleep both because of the cold and because of the strong smell. The restaurant breakfast was the worse we have had for many years in a hotel. The date on the tea bags was long overdue and the bread old and dry. No service what so ever perhaps the staff was off?
I was on business trip in Aerodata organization. I was very satisfied
good location, friendly staff B'fast choice very limited
Central location and own parking. Nice and freindly atmosphere. Good German standard of the breakfast.
Nice touches such as footbath and welcoming sherry. Very friendly staff. Comfortable room. Only that the restaurant was closed although the guide in the room referred to it. Only a minor point.
I liked the breakfast buffet the best - it was supurb! The pillows were too soft
Quiet location, Receptionist not always at the desk or available, I and many other guests often reached over and grabbed our own keys (security?) Also many of the lights did not work in the room.
Convenient location in downtown Braunschweig. Parking available.
The location is good, away from downtown noise but not far away from it. Free parking on the street is almost always available (you might have to walk a bit). I found the price a little bit high, but the room was really big and the washroom was humongous. The bed was too small.
clean and comfortable with a little nostalgia
nothing no elevator,no bell boy, terrible rooms.
Location Beware! Not 4-star hotel service and quality. Photos and description do not accurately reflect the room you will get. Parking is first come, first serve (runs out early, late arrivers may not get a space). Rooms smell bad (old furnishings, mattresses, and carpets). Very noisy (old windows and doors let in every noise from street and hallway). Old, small televisions with fuzzy reception, breakfast overpriced, unreliable customer service (some employees very nice and helpful, others extremely arrogant and rude).
The proximity to the Christmas market and the festive atmosphere!
Central to town, excellent parking,
The location in the middle of the city centre is excellent. The style is typically Classic German and the service is correct and friendly. Also the (free!) parking in front of the hotel is very convenient; although the second day no parking places were available anymore, when I arrived a little later, after 18:00. No leisure facilities, like fitness, sauna or spa.
This is our third stay at the Deutsches Haus and it continues superb. Best value for money in Braunschweig! Although it was summer, we had windows to the inner court, so we could leave them openned at all times. Very friendly and english speaking staff. Free parking is a big bonus in central B'schweig! No free Wi-Fi.
size of room and bathroom the strange smell in my room, limited parking space near the hotel
had considerable amount of outside noise on both nights
It was perfectly clean. close to everywhere and the staff was quite nice. I would definitely stay here again.
Spacious room - nice, tidy and clean - free parking area - great breakfast Not as close to citycenter as anticipated
Nice and quiet environment
Only there for one night but found the staff friendly and they all spoke English. Internet for 1 Euro/24hrs worked ok, Room was fine and Breakfast was good.
The reception ladies, who were very attencious. This is not a 4**** hotel. More likely a 2** hotel - in fact, many hostels that I've been into are better than this. The room was really small (when I opened my single laggage, it occupied almost the whole floor of the room), and the bed was so small that a fat person would likely to fall down from bed during sleep (reminded me an army casern bed). Also, there was pipe that kept on doing tic-tac all night long, waking me up all the time. Since my floor was also close to the elevator, I couldn't sleep after 5 am, when the employees start to move to work... And when we are going to breakfast, there was always an annoying lady asking who we are, and to sign papers, as if I was a thief or a terrorist. booking.com, please revise this hotel
Breakfast Small Bed sided to the wall Pillow too low
Great place to stay nice, clean room, friendley staff with good command of English. Convinient location 10min walk to City centre. Amazing bathroom and coffe machine in the room!!!
The hotel staff were excellent and very helpful. The location is great, close to the train and the tram into the city, the park across the road was beautiful, breakfast was great. Everything was excellent, no complaints
Just about everything. After two days the only negative I could possibly come up with would be a slight squeak when opening the bathroom door completely.
The restaurant was quite good. Friendly staff. Good value for money during Cebit, even if farther away. Right across from Hauptbanhof, so convenient to get to Hannover.
Staff especially at Reception were very friendly.
I've been in 2 other hotels in Br, this one is certainly the best one. International level, no bad surprises....I was there during the summer period, everything was nice and relaxing.
The efficiency and good nature of the staff, plus the fact that most of them spoke excellent English to make up for my rudimentary German. The breakfast was generous and of high quality. I have no complaints whatsoever.
Close to the train station. The main restaurant was closed on Sunday night but the Bar was open and the food was excellent
Location is good; staff nice and helpful; breakfast abundant; room spacious; furniture sufficient and in good state. Some minor draught from bay window which is surprisingly not of packet type.
The rooms are a bit small for a double room. The breakfast is good, and the location is also nice. WLAN keeps disconnecting periodically.
Within easy reach of the Bahnhof (take bus M27). Well maintained, and very organised. Good value for money, able to get a good night's sleep, unlike in some hotels in larger towns where you have people coming in and banging doors and shouting at all times of the night. A very minor point - the breakfast room was a bit small for the amount of people there. I prefer to have breakfast with a bit of privacy rather than sharing a table with a group of strangers, so I simply waited 10 minutes for the room to become a bit quieter.
Peace & Quite, plus the size of the room
Check in available from noon, free interweb access in lobby, sensibly priced interweb in room small size of on suite bathroom
Clean centrally located hotel close to all amenities and historical sites. Fine restaurant. Handy parking.
The location was excelent!!! The hotel was good, the staff very helpful!!! Despite bein an old building, the hotel was very well mainteined! All very clean. The breakfast was great, with a variety of food! The parking was very near by and paid, but we paid only once. All great! We had a great experience staying in this hotel!
nice traditional hotel in the centre. Quiet room at the back. Free internet
As promised, easy to find and close to Hanover motorway.Friendly staff, and breakfast included in room price.
Room and food were amazing
Easy to reach and close to the high way. Internet access fast speed and large flat screen TV. NIce breakfast It was a bit noisy since my room was close to the main road.
Small improvement of employees internet support
Friendly staff, good large room, internet access and breakfast.
Good city centre location, quiet comfortable hotel, staff very friendly and good breakfast No spare blanket in wardrobe, woke up cold in the night and had to put some clothes on. Light at table not suitable for working with laptop. Desk a little small
well situated, very comfortable, excellent breakfast. Some staff more helpful than others.
Excellent location; availability of parking; clean and comfortable. Knowledgeable staff. (None)
free use of wireless internet; very friendly staff; location downtown street noise (but I had the window open) might be annoying if you are a light sleeper.
single rooms are too small
The breakfast was wonderful, very diversified and rich.The staff was very friendly and helpful.The free wi-fi was an excellent facility too.
indoor parking (but had ro be included in the price) very old fashioned, not a reasenable price.
Convenient for station, bus routes to other parts of Braunschwweig, and the town centre. Hotel generally clean and bright. Hotel situated in a slightly dubious area. Gym and sauna never seemed to be in use possibly because of the small number of people in the hotel at the time. Room took a little time to warm up.
The breakfast Too expensive for type of apartment. Did not like the smell of smoke everywhere. I booked an apartment for 5 with 5 beds and indicated in anote in German 2 adults and 3 children and there were only 4 sets of bedsheets and nobody at reception after 1 pm on saturdays. The staff obviously did not care when I explained that the day after.
the staff's smile let people feel relax, the location of hotel is nice!
The accomodation was very homely and within walking distance every thing we needed to see N/A
Good location, large room, excellent German breakfast!! Extremely narrow bathroom/shower
i think the staff there is nice even cannot speak english. He helps us to carry luggages which have to drag over . the location
Friendly and helpfull staff, with a good command of English. Good breakfast spead and a reasonable start time.
Good one... near to main town! Free wifi internet.
The hotel was overbooked, but I was able to get a room anyway.
Friendly staff, very good value for money. Limited channel choice on the TV
I had a nice clean apartment with kitchen. Very comfortable, good internet connection, superb position in the centre of the town.
convenience to motorway for overnight stop on way to Prague. clean and welcoming.
fact that we could use bicycles for free
Good value for money, especially the wellness facilities.
Excellant restaurant and very resonably priced
Very good overall experience, kind staff, get exactly what you pay for!
Good hotel. Value for money. I will come again.
Close to motorway,Very large free carpark Food very good Courtyard garden
Extremely flexible. The Sauna should close in 10 minutes, but after requesting another 30 minutes, the exception was made. New equipment in rooms
the rooms were very nice, big, clean, you had everything you needed in the room. The bar was very cosy to have a drink.The people in the restaurant and bar were very very friendly. the people behind the desk were not very friendly.
Location. Close to the motorway
My room was new and clean The WC was outside the room, the same for all the floor. It was a surprise for us.
we liked the high cleaning standard yes, we did not like that the portier was never there when we needed him, so we had to wait for him for one hour the first time, or when we arrrived the second time we had to let ouselves inside the hotel.
Nice hotel ! Comfort in any aspect. Free shuttle service to CEBIT. No it was all perfect.
The staff was excellent!
the help of the management it is a very quit hotel the bar was closed because of lack of guests
far away from the noise of the city center big distance from the city center to enjoy evening
I stayed at this Hotel while visiting Cebit, for which daily transport to and from the venue was laid on free of charge by the Hotel. The Hotel was modern and very clean. The staff were friendly and very helpful. I will certainly be returning here.