Overview

Crowne Plaza Cleveland South - Independence

5300 Rockside Road, Independence, OH 44131, United States
+1 800 863 7818

$97+

Overall guest ratings

7.5/10 Good
Based on 1,200 reviews

Review highlights

  • 8.6
  • 8.3
  • 6.2
  • 5.7

Good to know

  • Comfortable beds

Nearby

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    About

    Hotel's Guests are in Independence Business District, Ohio This hotel's location near downtown Cleveland, Ohio, off Rockside Road and I-77 in the heart of Independence Business District, affords a place for travelers to be productive and feel refreshed. Well-suited for any occasion, from corporate ventures to vacations, the Crowne Plaza® Hotel Cleveland South - Independence offers comfortable accommodations, delivers exceptional meeting services and exudes a genuine spirit of hospitality. The Place to Meet in Independence, Ohio, this hotel's facilities include over 10,000 sq ft of event space for groups of 10 to 250. A Crowne Meetings Director and Daily Meeting Debrief help ensure a smooth event. In addition, those commuting to IBM, Alcoa, Microsoft or Cleveland Clinic can count on easy access from the hotel's site. Near Cleveland, Ohio attractions like the Rock and Roll Hall of Fame, this hotel's location ensures convenient travel for vacationers. Nearby Cuyahoga Valley National Park promises outdoor adventures. From the NFL's Browns to the NBA's Cavaliers, we are a terrific source of entertainment. With 100% smoke-free rooms featuring free FIBER OPTIC wireless internet access, as well as perks like free airport and area shuttles both services are based on availabilty and not guraranteed. Additional amenities include Fitness and Business Centers, an indoor pool and Aura Bistro. We look forward to serving you.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • ATM on-site
    • Free airport shuttle
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 1,200 reviews
    • 8.6 "Location is great."
      8.1 "Easily accessible by car, said 81%."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.3 "Good value."
      7.9 "79% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.6 "86% found the restaurant service to be one of the best."
      10.0 "100% were happy with the shuttle service."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Internet is average."
    • 6.2 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.7 "67% said the architecture was not spectacular."
    • 5.5 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      6.0 "For only 60%, the tv was ok."
    • 4.6 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      4.0 "Dirty pool, said 60%."
    • 4.0 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      4.8 "For 52%, the lobby entrance was sub-standard."
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    Overall Rating

    7.6 Good
    Based on 576 reviews
    • 8.7 "Location is great."
      8.3 "Easily accessible by car, said 83%."
    • 8.3 "Good value."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.3 "Internet is average."
    • 6.2 "Breakfast is mediocre."
    • 6.2 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 5.6 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.4 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 4.0 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
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    Overall Rating

    7.0 Good
    Based on 384 reviews
    • 8.7 "Location is great."
    • 8.1 "Good value."
      7.8 "78% were happy with the price of the breakfast."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 6.7 "Pool is mediocre."
    • 6.4 "Breakfast is mediocre."
    • 5.7 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      6.6 "Only 66% said rooms were big enough."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      4.0 "60% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      1.8 "82% said the bathroom was dirty."
      4.4 "56% were disappointed with the minibar."
      4.2 "58% were unsatisfied with the kitchenette."
    • 4.3 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 3.9 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
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    Overall Rating

    7.1 Good
    Based on 120 reviews
    • 8.5 "Location is great."
    • 8.5 "Good value."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.8 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      3.6 "64% said rooms were dirty."
      2.1 "79% complained about the bathroom."
    • 4.0 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.7 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
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    Overall Rating

    7.8 Good
    Based on 120 reviews
    • 8.9 "Location is great."
    • 8.3 "Good value."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.4 "Average comfort."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.5 "Rooms are ok."
    • 4.5 "Vibe wasn't good."
    • 4.3 "Not very clean."
      4.0 "60% said rooms were dirty."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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