Overview

Crowne Plaza Cleveland South - Independence

5300 Rockside Road, Independence, OH 44131, United States
+1 216 524 0700

$97+

Overall guest ratings

7.4/10 Good
Based on 1,262 reviews

Review highlights

  • 8.5
  • 7.7
  • 5.6
  • 4.2

Nearby

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    About

    Hotel's Guests are in Independence Business District, Ohio This hotel's location near downtown Cleveland, Ohio, off Rockside Road and I-77 in the heart of Independence Business District, affords a place for travelers to be productive and feel refreshed. Well-suited for any occasion, from corporate ventures to vacations, the Crowne Plaza® Hotel Cleveland South - Independence offers comfortable accommodations, delivers exceptional meeting services and exudes a genuine spirit of hospitality.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Cable or satellite TV
    • ATM on-site
    • Free airport shuttle
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 1,262 reviews
    • 8.5 "Location is great."
      8.9 "Easily accessible by car, said 89%."
      8.2 "82% enjoyed the restaurants & bars nearby."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 5.6 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 5.2 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.7 "Only 67% said rooms were big enough."
    • 5.0 "Average amenities."
    • 4.2 "Not very clean."
      3.8 "62% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
      4.7 "Dirty pool, said 53%."
    • 4.0 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 3.4 "Internet is poor."
      1.3 "87% said the wifi quality was bad."
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    Overall Rating

    7.2 Good
    Based on 605 reviews
    • 8.7 "Location is great."
      9.0 "Easily accessible by car, said 90%."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 5.3 "Breakfast is mediocre."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 4.7 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      0.6 "94% said the bathroom was dirty."
      4.8 "52% were disappointed with the minibar."
      3.3 "Air conditioning was criticized by 67%."
      3.6 "64% had problems with the shower."
      2.9 "For 71%, the rooms looked old."
      1.9 "81% criticized the small bathroom."
      2.8 "72% found problems with the furniture."
      4.9 "51% were unsatisfied with the kitchenette."
    • 4.0 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 3.8 "Not very clean."
      3.6 "64% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
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    Overall Rating

    6.5 Good
    Based on 416 reviews
    • 8.8 "Location is great."
      8.6 "86% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 7.0 "Good pool."
    • 5.6 "Breakfast is mediocre."
      6.6 "Breakfast prices were ok, according to 66%."
    • 5.5 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      6.1 "Only 61% said rooms were big enough."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.4 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      4.8 "52% were disappointed with the minibar."
      0.8 "92% said the bathroom was dirty."
      4.8 "52% were unsatisfied with the kitchenette."
    • 3.7 "Not very clean."
      3.6 "64% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 3.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall Rating

    7.3 Good
    Based on 126 reviews
    • 8.6 "Location is great."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.6 "Average comfort."
    • 4.7 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      1.5 "85% complained about the bathroom."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.6 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."

    Overall Rating

    7.7 Good
    Based on 113 reviews
    • 8.8 "Location is great."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.8 "High value."
    • 6.1 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 5.3 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 4.1 "Not very clean."
      4.0 "60% said rooms were dirty."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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