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Crowne Plaza Cleveland South - Independence

5300 Rockside Road, Independence, OH 44131, United States
+1 800 863 7818

$88+

Overall guest ratings

7.5/10 Good
Based on 1,243 reviews

Review highlights

  • 8.2
  • 7.8
  • 5.4
  • 5.1

Nearby

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    About

    Hotel's Guests are in Independence Business District, Ohio This hotel's location near downtown Cleveland, Ohio, off Rockside Road and I-77 in the heart of Independence Business District, affords a place for travelers to be productive and feel refreshed. Well-suited for any occasion, from corporate ventures to vacations, the Crowne Plaza® Hotel Cleveland South - Independence offers comfortable accommodations, delivers exceptional meeting services and exudes a genuine spirit of hospitality. The Place to Meet in Independence, Ohio, this hotel's facilities include over 10,000 sq ft of event space for groups of 10 to 250. A Crowne Meetings Director and Daily Meeting Debrief help ensure a smooth event. In addition, those commuting to IBM, Alcoa, Microsoft or Cleveland Clinic can count on easy access from the hotel's site. Near Cleveland, Ohio attractions like the Rock and Roll Hall of Fame, this hotel's location ensures convenient travel for vacationers. Nearby Cuyahoga Valley National Park promises outdoor adventures. From the NFL's Browns to the NBA's Cavaliers, we are a terrific source of entertainment. With 100% smoke-free rooms featuring free FIBER OPTIC wireless internet access, as well as perks like free airport and area shuttles both services are based on availabilty and not guraranteed. Additional amenities include Fitness and Business Centers, an indoor pool and Aura Bistro. We look forward to serving you.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • ATM on-site
    • Free airport shuttle
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 1,243 reviews
    • 8.2 "Location is great."
      8.3 "Easily accessible by car, said 83%."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      9.1 "91% found the restaurant service to be one of the best."
      10.0 "100% were happy with the shuttle service."
    • 6.5 "Internet is average."
    • 6.0 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.4 "Breakfast is mediocre."
      6.5 "Breakfast prices were ok, according to 65%."
    • 5.1 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 4.7 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      4.2 "Dirty pool, said 58%."
    • 4.1 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
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    Overall Rating

    7.8 Good
    Based on 609 reviews
    • 8.4 "Location is great."
      8.4 "Easily accessible by car, said 84%."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.5 "Internet is average."
    • 6.0 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
      5.0 "50% considered the lobby entrance to be so-so."
    • 5.0 "Rooms are ok."
      3.9 "61% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.0 "90% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
      2.3 "77% found problems with the furniture."
      3.2 "For 68%, the rooms looked old."
      1.4 "86% criticized the small bathroom."
    • 4.8 "Breakfast is below average."
    • 4.4 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 4.2 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
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    Overall Rating

    7.0 Good
    Based on 335 reviews
    • 8.4 "Location is great."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.7 "Pool is mediocre."
    • 5.4 "Average comfort."
      6.0 "Beds were acceptable for 60%."
      7.0 "70% thought rooms were spacious."
    • 5.4 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.2 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 4.6 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      1.4 "86% said the bathroom was dirty."
    • 4.5 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 4.1 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
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    Overall Rating

    7.0 Good
    Based on 161 reviews
    • 8.2 "Location is great."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.4 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      6.8 "Only 68% said rooms were big enough."
    • 5.2 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.5 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.3 "For 67%, the rooms looked old."
    • 4.3 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.7 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Overall Rating

    7.5 Good
    Based on 136 reviews
    • 8.6 "Location is great."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.3 "Average comfort."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.3 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
    • 4.5 "Not very clean."
      4.1 "59% said rooms were dirty."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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