Okay for brief stay
Nice bed, great tv service in the room, great breakfast and nice lobby.
The hallways are ugly and uninviting, definitely not up to the same standard as the rooms. Fitness center is total garbage. Vending machines are old and run-down.
Good wifi, and didn't have to jump through a bunch of hoops to get it. Comfortable bed and desk. Cameron at the front desk was very cordial and helpful.
Poorly maintained. An electric outlet didn't work, and the toilet seat almost came off when I lifted it. People in neighboring rooms could be heard easily. The parking area was closed off and only valet parking was available. I left my truck and key with the guy, and went to my room. When I arrived the phone was ringing. It was the valet guy, who asked "Could you come back down and park your truck? None of us can drive a manual transmission." Geez.
The cleanliness of my room was very poor overall. Everyone in the hotel, including me, had no hot water and nothing was done for us. Never staying at a La Quinta again.
Great staff, good room, poor utilities
The staff were outstanding. Literally everyone I interacted with was beyond helpful and welcoming. I cannot express enough how accommodating the front desk was and how hard working the cleaning staff were. The bed was comfortable and the room was spacious.
The biggest issue was that our heater in the bedroom was not working properly. It was either on high heat or off. This resulted in us having to turn it on/off several times throughout the night to maintain a reasonable temperature. This was not pleasant when having a newborn with us in the room. There was also a huge hole in the wall by the toilet that was covered with a door that doesn't shut. Also, the juice being "out of order" for our whole stay as in convenient.
The hotel is in a great location and our room was clean and comfortable. Very friendly staff.
The wifi didn't reach to our room and the overflow parking was in an inconvenient location.
Staff were *very* helpful and pleasant. They went the extra mile to make sure my trip went smoothly even after my airline didn't. The room was clean and I had a great stay.
All drink machines out of order incl at breakfast
Comfortable beds and clean. Terrific location.
All the soda and juice machines (vending) were out of order and the juice machines at breakfast were as well. Not a drink to be had. Staff should have gotten individual water and juice and provided esp after the high rate of football weekend.
Great for the Money
It was convenient to everything downtown
They still need to keep updating the rooms and the hotel and elevators
Very enjoyable stay.
Staff, location (walking distance to the fieldhouse!
Elevator was tiny! We were lucky to get four (without luggage) into the elevator.
Rates were lower than other downtown hotels like Westin, Mariott etc., Also the availability of a $5 taxi to go downtown
Pet friendly hotel: though I didn't see any guests with dogs/cats, the rooms had the smell of pets,
The La Quinta Inn & Suites Indianapolis Downtown hotel is conveniently located in the heart of downtown Indianapolis. We are within walking distance to the Indiana Convention Center, sports venues, theatre, shopping, fine dining, and vibrant night life. Our central location makes us ideal for all ages of entertainment, downtown attractions, and activities. Our hotel features free wireless & wired high-speed Internet access, a fitness center, and comfortable rooms. All rooms include luxurious bedding & decor, 32-inch LCD TV, coffee maker, iron w/ironing board, hair dryer, and much more. While staying at our La Quinta, you can enjoy a free Bright Side Breakfast to start your day.
Based on 1,554 reviews
Value for money
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