What is the use of web check-in
Cons: It takes about 20 minutes to drop your bag off at the express drop off. The line for regular check-in was shorter and probably faster. Next time, I am going to stand in the regular check-in line and skip the express drop off. I have complained about this to the airline several times, but they do not seem to take any attention. Very surprising considering that they are the best customer centric airline.