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Location Lack of evening restaurant, but plenty of places nearby
The location was great and the views from the room were fantastic. The facilities at the hotel were the best we had encountered with saunas and pool etc.
The hotel staff is always very polite,the facilities are clean and tidy.
breakfast: good variety and quality we left this hotel after 2 nights, because of the uncomfortable room: we could not turn down the heating and had to turn on the airconditionning in order to cool our room (in the winter!!) As it was situated to the busy street side, we could not sleep with the open window. Their homepage is very stylish and modern, but the hotel itself is kind of oldfashioned inside. Very tiny garage: complicate access for bigger cars. Kind of hectic hotel (bus groups)- no restaurant facilities if you want to eat à la carte.
Location, location, location. Friendly staff, nice rooms, good value. Can't wait to return.
everything - especially the staff
We did enjoy the location in particular and appreciated the underground parking in central location. The use the car lift for personal purposes with children was not particularly exciting, but the kids liked it.
Staff were very polite and ever so helpful. They went out of their way to provide some office equipment etc that I had left at home. There help ensured I had a susscessful visit. Also their Masseur was experienced and assisted with a shoulder problem more thoughoughly than the local medical personal where I live. The breakfast layout could have been a little more ergonomic. I often saw people spinning around to look for the basics.
Second stay at this hotel. Standards remain consistent. Excellent staff and breakfast. Room clean and functional. Well-located. Good spa facilities, especially the pool. Will definitely return. Not applicable.
We like the atmosphere and the courtesy of the hotel staff. The fact that the hotel is very close to the center of the town makes it perfect for visiting Innsbruck and in particular for enjoying the shooping. The smell coming from the smoking area of the bar and from the kitchen that was very strong on our floor and in the room.
Great location Parking facilities are away from the hotel with no direct link. Noise from road traffic
very friendly and helpful staffs
The comfort and high standard The design of the room
The room was spacious with great amenities. It was clean and comfortable. We had a beautiful view of the river and city and it was in a great location.Good breakfast. When we entered the hotel we were overwhelmed with the smell of cigarette smoke from the adjoining bar. There was no one at the desk to great us and when the girl showed up she wasn't very nice.We were worried we made a mistake with this hotel but once we got in our room everything was great. The rest of the staff was very friendly and our stay was very satisfactory.
Central to Innsbruck, Reception very polite and always ready to help, local knowledge very good. Very comfortable room, super bathroom Nothing to report
location, comfort of room no tea/ coffee facilities in room
The location was good. So was the breakfast. The heating system in the room was broken and the staff seemed unconcerned. "We will get to it tomorrow."
The location to the town was great. 5 minutes walk to the centre of town. The breakfasts were pretty good also. No views from the room, and the room was very small.
The new bathroom with towel warmer and the bathtub was great! Parking was not great, would like parking closer to hotel.
Nice hotel , clean and comfortable. Breakfast could be little bit better
hot water in the bathroom did not work
Excellent location just over the river from the old town. Staff very helpful.
in walking distance to the old part of town, friendly service, good value for your money
This hotel was in a good location for walking into Innsbruck. The parking was difficult.
Buffet breakfast good, bed comfy, owner helpful, BBC prime on TV. Very well situated for walking into the old town. Bedrooms on ground floor for the less able. Car parking off road with security camera. The bathroom needed modernising, shower not very good, separate seating area not necessary in bedroom. No lift and we were on 4th floor but we don't mind walking.
As noted, this hotel is an easy walk to the old town center. It is a bit hidden in a dead end street and of course the streets are very narrow (by American standards), so plan to drive there with caution. The parking is very tight so it's handled by a valet to squeeze everyone in. The food was plentiful but a limited variety. The ground floor room was somewhat noisy because of the traffic to the breakfast room, front desk, and front door. Rooms on upper floors would be fine.
Very central positioned in the center of town. Parking facilities is catastrophical - truly a discaster...
Everything was really good with reasonable price. The breafast was also good.
breakfast parking facilities, small room for 4 people
no frills, good basic accommodation with super views of the mountains from the back rooms
Design, cleanliness and convenient location. No
room was spacious and clean. bathroom was a great size which i liked very much. little coffee shop next door and location to markets excellent. staff great.
The room The breakfast
Everything was perfect !
Fabulous location right next to the river and walking distance to all the major attractions of Innsbruck. Great value and comfortable with lovely hosts who make sure everything is accomodated.
Location, Comfort & Value for money!!!
The room is clean and tidiness, location is very good and near the city center.
I liked the man and wife who ran the hotel. They were happy and helpful. I would have preferred if a continental breakfast had been included in the price we paid for our room. They had a nice attached small restaurant which would have been very nice to have had to eat breakfast in, but that was not included unless we paid extra.
Very clean, very good value for money, excellent location no
Great view. Very convienent. Good value. Room 9 was a little narrow making walking around a bit cramped.
Good location only couple of minutes walk from centre of town; Hotel Owner was very helpful; room was very large, clean and comfortable with good bathroom. No lift.
Beautiful view from the room window. Noisy in the morning (traffic outside).
The staff was polite and the atmosphere really warm and friendly..Very clean as well The view of the room..
Free wireless internet connection Very poor rooms and services
conviently situated for the town centre, airport and the countryside
Possibility to park in the courtyard, direct access from p to the rooms
everything, the breakfast, the room is extremely large, the bath can be improved, but it is ok
Very clean and big room, comfortable beds 20 minutes walk to reach downtown Very good breakfast , very nice staff No refrigerator