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The rooms were very small . Too cramped .
Nothing. AVOID THIS SITE IF AT ALL POSSIBLE. Size of room - only 3x5 open area where beds weren't. TINY bathroom (3/4 bath only). Doors were hollow wood - not secure or sound resistant to noises in hallway. Mouse Maze to get to room with many short steps. TV size of a small laptop with not much channel selection. No climate control - only what the window would allow. Lighting minimal and only 40 watts when at full strength (Very dark). No glasses in bathroom. Toilet paper holder broken. Parking - not even wide enough to fully open doors between other vehicles. Not enough spaces - had to park on street/sidewalk overnight. Staff not very friendly. That covers most items.
I have never had better service! Upon arrival, I was greeted by "Mark" who carried in my rather heavy bags, then offered a cooked meal and wine/beer! The room was immaculate, and the accommodations overall were very welcoming and comfortable. The hotel itself is under new management, and it's currently being upgraded. Everything was perfect!
i thought the hotel staff were excellant, they were really helpful and welcoming, the rooms were neat and clean, just what we were looking for and the location was perfect for where we needed to be.
The onley positiv is car parking. The staff were unfriendly and were not very helpful. The hygiene standards were disgusting.
easy access to edinburgh bed wasn't very comfy lack of meals available only breakfast no luch or evening meals
The staff were friendly and welcoming
friendly staff. the room was not very clean and the shower didn't work very well. The decor was really dated and the room was badly finished.
Heater didn't work in room.
friendly staff nothing
They were very accomadating once they found our reservation. Very helpful in helping us get around the city and how to use the public transit. The rooms were very cramped and did not seem to be finished in regards to decorating and painting. For the price we paid we did not feel that the rooms were up to standard
Very friendly made me very welcome Enjoyed my brief stay suggest that some non alcoholic drinks made available Special thanks to the young lady receptionist who was going to Kirkcaldy and offered to take me there as I had no transport that was really appreciated Thanks bob lines zimbabwe
Very pleasant hotel with friendly staff, nice food and would stay there again. Probably the location. A little bit out in the sticks
It was a short stay but everything was fine, nice relaxing atmosphere. Good access to the airport. Shuttle bus to airport available but not early enough for our flight. Service starts at 6am
Nice hotel for reasonable price
Great welcome, nice quality, clean, modern, good food...very impressed. Breakfast room service was very disorganised and slow, plus this hotel is a bit pricey on food and drink.
Very modern and clean. Free internet access. No food or room service after 10pm
Clean,modern, comfortable and not far from town. Some lighting in the wardrobes behind the bed would help.
Comfort of the bed. Great shower and toiletries. I do not like the room layout as a huge mirror blocks out any daylight. Also, there should be an icemachine located on at least every other floor. Poor lighting for sightimpaired guests.
Nice warm welcome at reception, the girl was very efficient and friendly. The welcome cocktail was a lovely surprise too. nothing.
Amazing hotel - The hotel was classy, smart and decor was modern and sophisticated. The staff were friendly and helpful and the bedrooms were amazing. The view we has of the Forth Rail Bridge was wonderful and the room was decorated will attention paid to every detail. Complete luxury from the moment we arrived. The bar was well stocked and not over priced. Despite the hotel being fully booked with a wedding party staying the bar had plenty space for my husband and I to enjoy a few romantic drinks before bed. I would have prefered a bath as well as a shower in our room however the shower there was very powerful, hot and big enough for two. If the hotel hat a swimming pool it would perfect.
the internal setting can be rather expensive for drinks and meals
A friendly welcome in comfortable surroundings. Good restaurant food at fair prices. We would stay again. We were lucky in getting the room with the spa bath. Unfortunately the room stank of tobacco smoke.
Friendly Staff, excelent food, wifi access in room the shower was rather feeble & of inconsistant temperature
The staff were superb, the accommodation was excellant.
Staff were very friendly,polite and always willing to help.The food and menu selections were excellent
varied breakfast, comfortable and spacious beds and cleanliness, throughout. Friendly staff too.
Quality of fittings, good breakfast
Friendly staff, ideally located for the purpose of my visit and fair price
Clean and comfortable with all facilities you could need but without ostentation. Great breakfasts cooked to order. Good value. Nothing.
good location, parking and pet friendly
The service was quick and with a smile. The receptionist went out of her way to be helpful. The hotel is convinient and the restaurant is open till late
really liked the view from the room and the spa facilities were absolutely fantastic really nice swimming pool and jacuzzi etc wasnt overly impressed at the food in the restaurant based on the prices but very much enjoyed the breakfast in the morning and had a very pleasant stay
Staff pleasant and helpful. Showers in pool changing room could be better. Taps that stayed on rather than having to constantly hit the tap would be appreciated.
Modern, clean - garden room bathroom Bedroom smaller than anticipated
Nice Health Centre, and helpful staff Health Centre members monopolate parking spaces nearest reception area.
Very comfortable clean good sized room. Good leisure facilities. Very good food. Friendly staff.
The hotel was very clean and friendly. The resturant menu was very small and being a fusy eatter I would not eat of there simple foods would have been ok, however breackfast was lovely with a hugh choice of varietys
just being able to relax and there was no rush with anything , all the staff were really god and very helpfull.
Very friendly helpful staff
Excellent rooms, fantastic food. Great location and very quiet rooms. swimming pool and spa were very nice and close to reception. All staff very helpfull and meals were good. I will be staying there again.
Didn't have time to use the full hotel facilities / equipment
An excellant location for the kingdom of fife & 30mins into Edinburgh but what a walk and views onto the forth road bridge only 2 mins from hotel. The package was half board Romantic with champagne & chocolates on arrival and sadly we are still to recieve the chocolates had to prompt staff about the package and as for half board we got £20 of our food bill so much for half board.
Reception: particularly friendly and pleasant Noise level: M90 !! Forth-Bridge
Very friendly and helpful staff
Great views over the firth of forth
Easy to find, great atmosphere, good breakfast in bed, spacious room & friendly staff View from room was pretty naff, our floor was a building site, very expensive breakfast
Only there one night so saw very little of hotel arrived 17-30 hours bar had no cask beer so went into North Queenferry and had dinner at a pub, left hotel 7-30 hours, but was very handy for Rosyth Royal Dockyard. See above, did not read any reviews about hotel the company we were visting reccomended it.
the food was excellent and the reception staff very helpful as was the restuarant staff Bar staff took 10 minutes to get a drink and had to keep repeating the order even though i ordered 2 drinks
The convenience - we were attending a wedding anniversary being held there. The views from the dining room were impressive. The amount of staff (and experience) helping out at the bar in the Caledonia suite.
rooms were nice good value for money had anice stay we were put in the wrong room to start with staff were good and sorted it the room we got had a dirty bath had not been clean had a fair bit of hair in it again staff were good and got it cleaned
special menu for sunday meal, for 12.95 was excellent value for money and had a lovely meal.
Accessibility for the local area of Dunfirmalilne and Edinburgh
although the hotel was very busy, the staff were very attentive
relaxing in nice comfortable surroundings after a busy day at knockhill racing course.
The friendliness of the staff and manner in which they efficiently dealt with any request, e.g. I was provided with a AA-route to enable me to get home. The smallness of the bathroom.
we had the disabled room which was very spacious and clean.
I liked the friendliness of the staff and the efficiency at which they processed my check in.
Staff were extremely helpful
Location, staff, good value
Helpfulness of staff especially at 4am when we arrived alter than expected due to a puncture on car.
Room was clean although a bit small. Good bathroom, clean and functional. The breakfast was poor.
Great location,really nice staff and very clean. Disliked nothing at all.
Lovely location on the hill. Nice, friendly staff, good restaurant and two cheerful bars, cheery and homey decor and ambiance, nice, comfortable bed. The price was right. It took me a while to figure out the heat, but it worked fine after that. Checkout of 11:00 was too early. The room was rather small, but for one person I guess it was ok.
Staff were very friendly Hotel needs redecorating and updating, including wifi
Very nice convienent hotel, staff were very friendly, and rooms had everything needed for my stay
Town centre location Dead insects in the lights
The hotel is very well located for seeing the sights of dunfermline. on our arrival the heater in our room wouldnt work the receptionist alocated us another room straight awayshe even put the heating on before taking us there.
Comfortable bed Food average at best.
City centre location. Free parking in front of hotel after 5pm and rear after 6pm. None.
Good location, clean and tidy room and overall comfortable. The comfort of the room.
Great setting with vies of both bridges from the bars The budget rooms look onto other rooms windows as they are between the old building and the newer building, also parking is either on the street or on a free car park a few hundred yards away.
Easy to find,stunning views and bars has great food & atmosphere
Fantastic view of Forth Rail Bridge from bedroom and restaurant windows.
nice comfortable hotel My wife paid the bill .They charged here 130 pounds although the internet price was 79 pounds,including breakfast.I noticed this error when I was already on my way home.
really cute hotel in S. Queensferry, only 15 minutes from airport, excellent cafe with great views, free wireless, excellent shower, super helpful staff standard room was small and without view, bed could stand upgrading, no elevator (but ok considering good rate).
Excellent Service all round. Fantastic rooms
Beautiful view and lovely town. Room was modern, clean and comfortable. No lift, so might need to consider if you can't carry your suitcases up stairs.
We arrived very late in the hotel but the staff received us very friendly. The room is small but with everything you need. And our room had a little balcony. The view to the railwaybridge is stunning.
Good location. Meal options and menus good with great views from the restaurant and bar. Cooked breakfast was good. No choice of cereal, fruit etc for breakfast. Room looked out to street side of property so no real view.
Excellent staff and service with the location an added bonus,the manager Craig was a gem and so helpful,the food was wonderful and made our short stay so pleasurable,we are contemplating booking for either Xmas or New Year. Please pass on our thanks to all the staff. P.S. the new lounge bar is brilliant! If any fault can be levelled why oh! Why did you not double glaze the room windows at the front rooms of the hotel.
City centre location Main doors not available for use, requiring guests to use a side entrance.
room was great remote parking
he Staff were very friendly and corteous Yes too many people trying to gain entry too room while in Bed
Nice and friendly place. Good restaurant and very good breakfast.
Excellent room ,comfortable bed, great whirlpool bath, nice touch having cd player and built in dvd player Reception was often unoccupied - including when we arrived and checked out. Noise from the nightclub meant that my colleague had to ask to change rooms.