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the 24 hour room service, internet availability, and included breakfast.yhe ground transportation staff were excellent. the hotel staff were very uninformed to helpful information regarding the country's major airline phone numbers and train information. Also the bar and restaurant only had one person working both and the service was very slow.
Access to the airport by free shuttle bus.
Its all brand new - there has clearly been some good staff training. It is a very nice place, very fast broadband, free shuttle, breakfast included, quiet. Good size rooms.
It was clean and not noisy.
The location is within a mile of the airport which was very convenient for an early morning flight. Our first impression was good and the staff was helpful. Their shuttle service was very nice and prompt. The problem occurred when using the shower, the water smelled like a sewer and you had to let it run 5-10 minutes before the smell would dissipate. Unfortunately with a very early flight I didn't have the time to allow the water to run that long. The sheets on the bed did not fit properly which caused the mattress to show at the top of the bed. The air conditioning also did not work. Our son stayed in another room on the first floor and experienced the same problems. When we advised the staff they apologized and said they would look into it. We were stating just one night and would have left if needing to stay longer. We stayed in several hotels/apartments during our 3 week stay in Italy and Hungary and never experienced a problem like this. It was disappointing to spend a long day of travel without getting a good nights sleep or shower.
Hotel was very clean, quiet and professional. Great free wifi, free breakfast, free shuttle to airport. People were very pleasant and spoke English very well. 24 hour restaurant on site. Food was excellent. Liked everything about it except it is a bit diffiocult to find if you are driving. GPS did it OK, but navigating the traffic circles can be confusing if you aren't used to them.
Location ,confort ,food On your web site breakfast was included, at 5 am before we went to the airport we asked for two glasses of orange juice. We had to pay 4 euros after the bartender and the receptionist were talking back and forth for 5 minutes, it is not the 4 euros but its the service and the scene created at 5 am. I spend over a 100 eu. In 8 hrs at your hotel, and I am very disapointed with your lack of service.
It looked as if care and pride had gone into the design/decor of the hotel and the way it was maintained.
noisy, room and especially toilet not clean,
Nice helpful staff who spoke English, free use of internet and a computer in the lounge, free shuttle to and from airport. Very adequate restaurant, nice menu for dinner and breakfast included. Attractive decor thoughout the property. Poor quality and not enough towels, no bath mat for outside the shower. Needs better or extra pillows.
Awesome, everything was brand new.
free shuttle bus to airport！
Your service was very good.The shuttle service was very good. I was pleasantly surprised Perhaps if the driver could communicate in english it would would be better. I did not mind, but some people do
The room was extremely clean and comfortable. The room also had free wireless internet. Excellent transfer service. It does not have an elevator.
there is no lift to go to the rooms, so the luggage needs to be carried trough the narrow stairs.
Restarant was excellent. Menu selection couldn't be better. Location to airport was very good.
Shuttle from/to airport
Location near train station. Garden and terrace!!!
Quick and good service. Poor breakfast
Not much choice for hotels near airport. This was a bit out, but shuttle was efficient and free. Food was available, even very early breakfast buffet for early flights. Room was large and with requested 3 beds. staff was helpful. Huge bathtub, but no curtain for shower. Only chilly water available.
the friendliness of the staff couldn't have been better and the meals were excellent too. I will definitely stay there again.
THe dinner menu was varied and the food was good. It is very close to the airport but without a lot of airport noise - in fact it is in a quiet residential neighborhood. The whole hotel is non-smoking which is unusual in Europe but people still smoked outside which came in through the windows. Beautiful gardens with outside seating. Breakfast was borderline - lots of meat and cheese but not much else. The rooms are a bit dark and stark.
close to the airport
Some of the staff don´t speak any other language.
i slept only 1 night but i can say that i slept well :)
Proximity to the highway around Budapest; good to stay for a night on the way to other far destination in Europe! Noise from other rooms during the night (noisy tourists maybe or unisolated walls)!!!!!
The hotel was very calm. No
good pansion for night during vacation -
We received a very warm welcome. The staff were very attentive and efficient. Nice, quiet, calm, and relaxing place and was perfect for breaking our journey from Romania to Prague.
The staff were very helpfull finding information on the area in English.The hotel was very pleasant. I would not recommend this hotel to people with any form of disabilty, as it has no lift, or easy access from the outside for wheelchairs or disabled.This is the only thing I feel that lets this hotel down.
Very confortable, near the airport and cheap!
Convenience to the airport and support for our needs. It was quiet and the restaurant was good and inexpensive.
The real customer care what I experienced when staying there. The front clerk was not just gibbered her answer to questions but made sure the guests understood them. This is a rare situation everywhere in Hungary.. Sorry to say this since I'm a native of Hungary but live in Canada. The panzio is rather hard to find within a row of similar establishments lining a very busy arterial road. Singning should be more outstanding to be easely noticable
Neigborhood to the air-port
it was close to the aiport I stayed one night in the Panzio but I was charged two nights
Very handy as we were only stopping over - the staff could not have been more helpful to our party.
I found everything I needed for a one night stay befor my flight No phone in the room
It’s closed to the airport, good service, airport pickup and drop-off, parking with cameras, nice restaurant. no
The hotel was very quirky and fun and the staff were all very nice
great location, excellent food, closest hotel to budapest airport, excellent value for money overwhelmingly strong deodorizer smell on entering room. If you open external door and window beware brutal Budapest mosquitoes