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Staff were curteous and helpful. The setting of the hotel was beautiful. The kitchen closed at 10pm and the waitress had not made us aware of this until we ordered dessert and were told we were too late. There were no tea making facilities in the room.
Great location. Staff very helpful despite language limitations (mine and theirs). Lots to do at the hotel and great surroundings.
Excellant facilities staff helpful. English menue available None
all the facilities
The staff and food were excellent and the hotel was very comfortable.
relaxing, very little traffic,food and services were all fantastic, and the staff were all very helpful. the only thing that was not to my pleasing was the carpet on the floors, I found them in halls to be dirty and smelling.
Loved the spa facility, and the good variety of choice of treatment. The meals were excellent. The room and bathroom were very clean. There was even a kettle in the room with different teas. It was very quiet, so we got some well needed rest. There should at least be a fan provided in the rooms for the summer. It got very hot in the middle of the night, even with the window open.
Friendly staff, good indoor swimming pool and table tennis centre. Restaurant and 10 pin bowling offered great value for money. Well deserved its 4 star rating.
Very nice hotel, located in a beautiful, small German Village with an old castle overlooking the village. Exceptional pool and spa facilities and a very good breakfast buffet included in the room rate. Free on site parking. Great location for a wide variety of walks and cycle rides.
This hotel is only 16 months old, and is wonderful. The rooms are the most modern and comfortable for a business traveler in Europe that I have ever stayed in over the past 10 yrs. In addition, it was an incredible bargain....and the Oktoberfest menu at the Bauhaus was delicious!
Friendly reception, fun Brauhaus restaurant, excellent breakfast - I would happily revisit Strange "wet room" bathroom. Floor slopes away from drain.....
Good hotel, staff is Ok. Room is good and clean. Location:(( Breakfast in other building:(
The hotel was very new, modern in design, and the staff really helpful and friendly. The swimming pool was beautiful also
Very modern, cosy and friendly as its name suggests! There are still some touches to be added, a bit incomplete
Hotel is good, room is big and clean. Breakfast is OK. Distance to restaurant 200 meters, 3 days WiFi is not working. First day hot water in bathroom, only after 5 oclock:(
Breakfast was good, although we had to pay extra and it was in another building.Water for tea not boiled properly. Even though we arrived after 17.00, our room was not ready. Hastily made up so some cleaning was a bit cursory. Overhanging bushes in reception parking need trimming as they restrict parking access. No key for room safe - staff said the previous owners had taken all the safe keys!
A nice and quiet place. Friendly atmosphere. Very good breakfast. Nice suroundings. Definitely recommended for those who want to stay away from a noisy city. A traffic sign "traffic forbidden" at the beginning of the access road to the hotel makes a sort of confusion, especially at night when it is hard to find somebody to ask the way.
The room was a generous size with a great view of the Rhine; beds were comfortable and everything was clean. The breakfast was luxurious. We didn't feel like going to the restaurant the first night and ordered room service, and the food was delicious. Overall, it was the relaxing, off the beaten path experience we were looking for. Putting guides in the hotel room on how the hotel works (room service, breakfast hours, internet etc) would go along way for those used to seeing that info spelled out, but reception was helpful when we called and we got the information and services we needed. If you take the train to Urmitz to get to the hotel, be aware that you have to walk out to the main street to catch the bus or any taxis; the hotel website doesn't point this out.
The stay was nice, the hotel team is frendly, the location is in a beautiful,the room is nice and clean No
loved the bier garten next door and the friendly staff and the local people reception was dated and gave the wrong impression of the clean large bedrooms
Atypical 3 star hotel located on a back street with good view of the nuclear power station on the other side of the Rhine. No kidding! Being a 3 star one can only expect a small room, hard bed, no bathtub and no AC. Shower stall very small and claustrophobic. Balconey they advertise is very small and accomdates only a single chair facing due west into the afternoon sun setting over the nuclear power plant.
Location, comfort, cleanliness, restaurant facilties, friendly staff.
Very friendly staff as the name implies as we could only speak Italian & English. Food and prices excellent. You are divided one block for Breakfast one for main Hotel and another for Restaurant.
Beautifully located in a peaceful forest area with easy access to Koblenz and it's surrounding business areas. Very nice room, friendly staff awesome buffet breakfast. Sadly the Swimming Pool/Spa was closed and not sure when it will be open, however for a really relaxing break and to have some pleasant walks this hotel was lovely. well they could have told us that the pool would be closed before our stay.
Excellent breakfast, nicely presented and good value for price paid (9,6 per person).
No staff at the hotel to meet us on arrival (17.30), Front door locked we were guided to the night door by means of a message stuck on the front door, no assistance with luggage and two flights of stairs to negotiate as no access to lift from night door, no information in room regarding evacuation in case of fire except a hand drawn diagram of the second floor, no information on local taxi companies or local restrants, a note was left in reception by my wife requesting extra pillows and no action was taken until the following day and the corn flakes in the dispenser were stale.
Large room, tv, free internet.
convenient location, decent breakfast, good value for the price hotel bed too soft, bathroom door didn't open properly
Pleasant atmosphere No
great value for money, good simple food (no choice) bt at 10 euro for 3 courses its not a problem. good breakfast and plent of it
The room was extremely comfortable and nothing was too much trouble for the friendly couple who owned the hotel.
Close to A3 highway, good food and beer, wireless internet. Smell in the room and bathroom.
Wide bedroom and bathroom. Quiet place surrounded by nature in a pretty village. Kind hotel staff, English (and Dutch) speaking. Because of the lack of shutters (serrande) or dark curtains on some window sun light entered as from early morning.
Nice staff, nice village, close to a3 -
Not speaking German ourselves it was helpful that the Dutch owners spoke good English. I telephoned in advance that we would be arriving later in the evening and enquired as to last orders in the restaurant. They kindly kept the kitchen open for us.
Good price, close to nature, quiet, friendly staff -
simple and comfortable
Great value for money. Big rooms. The matrasses are painfull for your back. It seems they did not renew them in a long time. The hotel does not allow you to take a shower after 22:00 . The rooms can be noisy.
The TC set was acceptable level of quality bed and batching possibility also. There was a lot of noise of people having a part, also very late at night 02:30! Apperently the landlord is not taking his guest seriously.
The staff were very pleasent,food was very good,Beer was very good.In general a very pleasent stay